,,ii  #aaith ,,congress  #ast ,session  
,s4 #hca  ,,in ,,the ,,senate ,,of ,,the
 ,,united ,,states  ,march #d1 #bjbe,mr4
 ,sullivan 7for himself and ,ms4        
,hirono7 introduced the following bill2 
which was read twice and referred to the
 ,committee on ,veterans' ,affairs  ,a  
,,bill  ,to amend title #ch1 ,united    
,states ,code1 to require the ,secretary
 of ,veterans ,affairs to improve       
telephone communication by the          
,department of ,veterans ,affairs1 and  
for other purposes4  #a4 ,short title   
,this ,act may be cited as the          
,representing ,,va with ,accuracy ,act  
or the ,,rep ,,va ,act4  #b4            
,improvement of telephone communication 
by ,department of ,veterans ,affairs    
7a7 ,in general ,chapter #fc of title   
#ch1 ,united ,states ,code1 is amended  
by adding at the end the following new  
section3  #fcba4 ,telephone             
communication  7a7 ,calls associated    
with ,department ,not later than        
,january #a1 #bjbf1 the ,secretary shall

 ensure that any call made to a veteran 
by an employee or contractor of the     
,department regarding services or       
benefits furnished by the ,department-- 
7#a7 is made from a single1 well-known  
telephone number2 and  7#b7 uses caller 
identification branding that indicates  
to the veteran that the call is from or 
on behalf of the ,department4  7b7 ,call
 centers for health care appointments   
and referrals  7#a7 ,in general ,not    
later than ,january #a1 #bjbf1 the      
,secretary shall ensure that the        
,veterans ,health ,administration has at
 least one call center in each of the   
time zones specified in paragraph 7#b7  
to address concerns regarding           
appointments and referrals for health   
care under the laws administered by the 
,secretary4  7#b7 ,time zones specified 
,the time zones specified in this       
paragraph are the following3 7,a7       
,eastern time4  7,b7 ,central time4     
7,c7 ,mountain time4  7,d7 ,pacific     
time4  7,e7 ,alaska time4  7,f7 ,hawaii 

time4  7#c7 ,clarification ,the         
,secretary is not required to ensure    
that the ,veterans ,health              
,administration has a call center in any
 location generally within a time zone  
specified in paragraph 7#b7 that does   
not follow daylight time4  4  7b7       
,clerical amendment ,the table of       
sections at the beginning of chapter #fc
 of such title is amended by adding at  
the end the following new item3  #fcba4 
,telephone communication4  4