,,ii  #aai? ,,congress  #b;d ,session   
,s4 #cihj  ,,9 ,,! ,,s5ate ,,( ,,!      
,,unit$ ,,/ates  ,m>* #d1 #bjbf,mrs4    
,blackburn 7= h]self & ,ms4 ,hassan7    
introduc$ ! foll[+ bill2 :i* 0 read     
twice & ref]r$ to ! ,committee on       
,homel& ,security & ,gov]nm5tal ,affairs
  ,a ,,bill  ,to au?orize ! creation (  
,l5d+4gov z a %>$ s]vices plat=m to     
provide a s+le s\rce ( access to loans  
provid$ by ,f$]al ag5cies1 & mod]n      
te*nology to support effective managem5t
 ( ,f$]al cr$it programs1 9 ord] to     
r$uce co/s1 prev5t fraud1 increase !    
spe$ ( orig9ation1 improve transp>5cy1  
improve access & cu/om] exp]i5ce1 & =   
o!r purposes4  #a4 ,%ort title ,?is ,act
 may be cit$ z ! ,f$]al ,loan ,sy/ems   
,mod]nization ,act ( #bjbf4  #b4        
,def9itions ,9 ?is ,act3 7#a7           
,adm9i/rator2 ,adm9i/ration ,! t]ms     
,adm9i/rator & ,adm9i/ration mean !     
,adm9i/rator ( ,g5]al ,s]vices & !      
,g5]al ,s]vices ,adm9i/ration1          
respectively4  7#b7 ,ag5cy ,! t]m ag5cy 

has ! mean+ giv5 ! t]m 9 section #eea ( 
title #e1 ,unit$ ,/ates ,code4  7#c7    
,appropriate congressional committees ,!
 t]m appropriate congressional          
committees means-- 7,a7 ! ,committee on 
,homel& ,security & ,gov]nm5tal ,affairs
 ( ! ,s5ate2 &  7,b7 ! ,committee on    
,ov]sight & ,gov]nm5t ,re=m ( ! ,h\se ( 
,repres5tatives4  7#d7 ,cu/om] ag5cy ,! 
t]m cu/om] ag5cy means an ag5cy         
p>ticipat+ 9 ! ,plat=m4  7#e7 ,director 
,! t]m ,director means ! ,director ( !  
,(fice ( ,managem5t & ,budget4  7#f7    
,f$]al loan program ,! t]m ,f$]al loan  
program means any direct or gu>ante$    
,f$]al loan or cr$it program adm9i/]$ by
 an ag5cy4  7#g7 ,loan managem5t ,! t]m 
loan managem5t means a collection (     
cr$it program loan & loan gu>antee      
adm9i/rative activities1 su* z          
application intake & process1 und]writ+1
 s]vic+1 close-out1 in=mation ex*ange1  
docum5t creation1 report+1 & fraud      
detection1 t-- 7,a7 are execut$ at !    
v>i\s phases ( ! ,f$]al l5d+ process2   

7,b7 are core to effective program      
deliv]y1 f9ancial managem5t1 & cu/om]   
exp]i5ce2  7,c7 are subject to          
mod]nization2 &  7,d7 d n entail any    
*ange ( au?ority ( ! ag5cy ov]see+ !    
function ( a ,f$]al loan program4  7#h7 
,loan managem5t te*nology ,! t]m loan   
managem5t te*nology means comm]cial use 
s(tw>e adapt$ to meet ,f$]al loan       
program requirem5ts to /reaml9e !       
execution ( adm9i/rative activities     
relat+ to ,f$]al loan managem5t4  7#i7  
,plat=m ,! t]m ,plat=m means a c5traliz$
 %>$ s]vices l5d+ plat=m e/abli%$ "u    
section #d7;a71 :i* includes an         
electronic portal = ,f$]al direct l5d+  
applications1 :i* %all be kn[n z        
,l5d+4gov4  7#aj7 ,provid] ,! t]m       
,provid] means a %>$ s]vice provid] ( ! 
,plat=m4  #c4 ,purpose ,! purposes ( ?is
 ,act are to-- 7#a7 address !           
ineffici5cies caus$ by us+ outdat$ &    
fragm5t$ te*nology to manage multiple   
,f$]al l5d+ processes & ,f$]al l5d+     
programs across ag5cies & mitigate      

consum] difficulties access+ ,f$]al loan
 programs by incorporat+ comm]cially    
available te*nology to improve program  
effectiv5ess across all ag5cies ?r\gh a 
d$icat$ loan application plat=m2  7#b7  
au?orize ! creation ( a c5traliz$ loan  
plat=m1 to be kn[n z ,l5d+4gov1 utiliz+ 
indu/ry-/&>d1 comm]cially available loan
 process+ s(tw>e to /reaml9e access to1 
& ! adm9i/rative activities (1 ,f$]al   
loan programs 9 accordance ) section    
#ccjg ( title #da1 ,unit$ ,/ates ,code2 
7#c7 e/abli% ,gov]nm5t-wide requirem5ts 
= loan managem5t1 :i* w s]ve z ! guid+  
crit]ia 9 ! selection ( comm]cially     
available te*nology to manage ! ,plat=m2
 &  7#d7 provide ag5cies ) !            
responsibility & au?ority = e/abli%+ &  
ma9ta9+ ov]sight ( ! ,plat=m4  #d4      
,e/abli%m5t ( ! ,l5d+4gov plat=m ,n lat]
 ?an #f mon?s aft] ! date ( enactm5t (  
?is ,act1 ! ,adm9i/rator %all submit to 
! ,director & ! appropriate             
congressional committees a plan to      
e/abli% ! ,plat=m utiliz+ comm]cially   

available loan managem5t te*nology1 :i* 
%all include-- 7#a7 designation ( a lead
 ag5cy z ! initial ,provid] & op]ational
 ho/ ( ! ,plat=m2  7#b7 a review (      
,f$]al loan programs subject to         
integration into ! ,plat=m1 9           
coord9ation ) ! ,f$]al ,cr$it ,policy   
,c\ncil1 includ+ ! ag5cy t is !         
designat$ au?ority = ea* su* ,f$]al loan
 program2  7#c7 common defici5cies &    
areas ( wa/eful sp5d+ result+ f ! use ( 
outdat$ sy/ems1 includ+ ! f9d+s (       
reports f v>i\s inspectors g5]al (      
ag5cies & reports f ! ,gov]nm5t         
,acc\ntability ,(fice1 among ag5cies t c
 be address$ ?r\gh ! creation ( !       
,plat=m utiliz+ mod]n loan managem5t    
te*nology2  7#d7 ! propos$ op]ational   
framework ( ! ,plat=m2  7#e7 a plan to  
integrate comm]cial loan managem5t      
te*nology to assi/ ) /&+-up & op]at+ !  
,plat=m at ! be/ value to ! ,f$]al      
,gov]nm5t1 9 accordance ) section #ccjg 
( title #da1 ,unit$ ,/ates ,code2  7#f7 
a timel9e = implem5tation ( ! ,plat=m2 &

  7#g7 an e/imate ( ! co/s ( implem5t+ !
 ,plat=m4  #e4 ,op]ations ( ! ,l5d+4gov 
plat=m  7a7 ,responsibilities ( !       
,provid] ,! ,provid] %all-- 7#a7 op]ate1
 ma9ta91 & cont9u\sly improve ! ,plat=m1
 includ+ all associat$ sy/ems1 tools1   
infra/ructure1 & cu/om]-fac+ s]vices    
necess>y to support ,f$]al loan         
programs2  7#b7 provide onbo>d+1        
te*nical assi/ance1 & ongo+ op]ational  
support to ag5cies migrat+ to1 or       
utiliz+1 ! ,plat=m2  7#c7 provide       
p>ticipat+ ag5cies loan s]vic+ &        
portfolio managem5t solutions encompass+
 bo? f9ancial & non-f9ancial elem5ts    
necess>y to support s]vice levels1 co/  
b5*m>k+1 program ov]sight1 risk         
managem5t1 & cu/om] exp]i5ce metrics =  
bo? ag5cies & borr[]s2  7#d7 ensure t ! 
,plat=m complies ) all applicable ,f$]al
 requirem5ts relat+ to cyb]security1    
privacy1 in=mation security1 data       
gov]nance1 cl\d au?orization1 f9ancial  
managem5t1 & cr$it program managem5t2   
7#e7 integrate comm]cially available    

loan managem5t te*nology appropriate = !
 effici5t op]ation ( ,f$]al loan        
programs1 includ+ tools = application   
intake1 und]writ+1 s]vic+1 report+1     
fraud detection1 & cu/om]-exp]i5ce      
managem5t2  7#f7 ent] into int]ag5cy    
agreem5ts1 s]vice-level agreem5ts1 or   
o!r arrangem5ts necess>y to provide %>$ 
s]vices to cu/om] ag5cies & to recov]   
co/s z appropriate2  7#g7 include       
auditable f9ancial managem5t & subl$g]  
capabilities 9 ! ,plat=m t support ag5cy
 ov]sight1 reconciliation1 &            
docum5tation ( borr[] rem$iation2  7#h7 
ensure t cu/om] ag5cies reta9 own]%ip & 
full access to all program data g5]at$  
or ma9ta9$ ?r\gh ! ,plat=m2 &  7#i7     
ensure ! portability ( cu/om] ag5cy     
data1 includ+ ! ability to export all   
records 9 /&>diz$1 non-propriet>y =mats4
  7b7 ,program manag] satisfaction  7#a7
 ,prim>y p]=mance /&>d ,program manag]  
satisfaction at cu/om] ag5cies %all be a
 prim>y p]=mance /&>d gov]n+ ! op]ation 
( ! ,plat=m4  7#b7 ,annual survey ,!    

,provid] %all1 n less frequ5tly ?an     
annually1 conduct a /&>diz$ survey (    
relevant program manag]s & /aff at ea*  
cu/om] ag5cy to assess satisfaction ) ! 
p]=mance1 functionality1 s]vice quality1
 & reliability ( ! ,plat=m4  7#c7       
,publication ( results ,! ,provid]      
%all-- 7,a7 transmit survey results to !
 ,adm9i/rator & ! ,director2  7,b7      
provide su* results to ea* cu/om] ag5cy2
 &  7,c7 make survey results publicly   
available 9 a mann] consi/5t )          
applicable law & protection ( s5sitive  
in=mation4  7#d7 ,rem$iation plans ,if  
survey results indicate t satisfaction =
 any cu/om] ag5cy or functional area    
falls bel[ ?re%olds e/abli%$ jo9tly by !
 ,provid] & ! ,adm9i/rator1 ! ,provid]  
%all-- 7,a7 develop a rem$iation plan to
 address id5tifi$ defici5cies2  7,b7    
submit ! plan describ$ 9 subp>agraph    
7,a7 to ! cu/om] ag5cy & ,adm9i/rator n 
lat] ?an #fj days aft] survey results   
are f9aliz$2  7,c7 implem5t ! plan      
describ$ 9 subp>agraph 7,a7 promptly2 & 

7,d7 report qu>t]ly to ! cu/om] ag5cy & 
,adm9i/rator on progress 9 resolv+      
defici5cies until satisfaction ?re%olds 
are met4  7#e7 ,consultation requirem5t 
,9 develop+ rem$iation plans "u p>agraph
 7#d71 ! ,provid] %all consult directly 
) ! program manag]s & s5ior (ficials ( !
 affect$ cu/om] ag5cy4  7c7 ,cu/om]     
ag5cy access ,employees ( ! ,provid]    
%all be provid$ ) appropriate badges &  
sy/em access by cu/om] ag5cies to       
facilitate seamless s]vice provision &  
communications ) employees ( ! cu/om]   
ag5cy4  7d7 ,p]=mance da%bo>ds & report+
 ,! ,provid] %all e/abli%1 ma9ta91 &    
make available to ! ,adm9i/rator1 !     
,director1 & cu/om] ag5cies p]=mance    
da%bo>ds & regul> reports on ,plat=m    
availability1 process+ times1 s]vice    
levels1 sy/em p]=mance1 & o!r op]ational
 metrics1 includ+ metrics d]iv$ f       
subsection 7b74  7e7 ,coord9ation &     
ov]sight ,! ,provid] %all c>ry out its  
responsibilities "u ?is section 9       
coord9ation ) ! ,adm9i/rator & !        

,director & subject to ov]sight "u      
section #g4  #f4 ,migration to ,plat=m  
7a7 ,9 g5]al ,n lat] ?an #b ye>s aft] ! 
date on :i* ! ,adm9i/rator submits !    
report requir$ "u section #d1 !         
,director1 9 consultation ) !           
,adm9i/rator & ! ,provid] & 9           
collaboration ) ! heads ( relevant      
ag5cies1 %all comm5ce migration ( o!r   
ag5cy loan managem5t sy/ems to !        
,plat=m1 z outl9$ 9 ! report4  7b7      
,deadl9e ,n lat] ?an #c ye>s aft] ! date
 ( enactm5t ( ?is ,act1 ea* ag5cy t     
adm9i/]s a ,f$]al loan program %all     
complete migration ( its loan managem5t 
sy/ems to ! ,plat=m e/abli%$ "u section 
#d1 unless grant$ an exception by !     
,director "u subsection 7c77#b74  7c7   
,migration crit]ia & exceptions  7#a7   
,crit]ia = migration ,! ,director %all1 
9 consultation ) ! ,adm9i/rator1 e/abli%
 & publi% crit]ia = det]m9+ :i* ag5cies 
%all migrate _! loan managem5t sy/ems to
 ! ,plat=m1 :i* %all include loan       
programs-- 7,a7 t orig9ate or s]vice m  

?an #ej loans annually2 or  7,b7 ) loan 
am\nts ( m ?an #aj1jjj1jjj 9 !          
aggregate4  7#b7 ,exceptions  7,a7 ,9   
g5]al ,! ,director may grant an         
exception to ! migration requirem5t "u  
?is section if ! ,director-- 7i7        
det]m9es t migration w\ld be            
impracticable or contr>y to ! int]e/ (  
program effici5cy2 &  7ii7 notifies !   
appropriate congressional committees n  
lat] ?an #cj days aft] mak+ t           
det]m9ation4  7,b7 ,duration ,!         
,director may grant an exception "u     
subp>agraph 7,a7 = a p]iod ( no long]   
?an #c ye>s4  7,c7 ,notification ,!     
,director %all notify ! ,adm9i/rator (  
any exception grant$ "u ?is p>agraph n  
lat] ?an #ae days aft] mak+ su*         
det]m9ation4  7,d7 ,plan ,any ag5cy t is
 grant$ an exception "u subp>agraph 7,a7
 %all1 n lat] ?an #b ye>s ( be+ grant$  
an exception1 develop a plan = migration
 aft] ! initial exception p]iod "u      
subp>agraph 7,b74  #g4 ,ov]sight (      
migration & managem5t  7a7 ,9 g5]al ,!  

,adm9i/rator %all provide ov]sight ( !  
migration to1 & managem5t (1 ! ,plat=m  
e/abli%$ "u ?is ,act1 includ+-- 7#a7    
review+ ! adequacy ( ! op]ational       
framework ( ! ,adm9i/ration = ! ,plat=m1
 9 consultation ) ! ,f$]al ,cr$it       
,policy ,c\ncil2  7#b7 e/abli%+         
,gov]nm5t-wide /&>ds = loan managem5t1 9
 coord9ation ) ! ,director & ! ,f$]al   
,cr$it ,policy ,c\ncil1 t %all apply to 
! ,provid] & all ,f$]al cr$it programs1 
& t %all facilitate migration to !      
,plat=m & effici5t op]ations ( loan     
managem5t activities2  7#c7 provid+ a   
recomm5dation to ! ,director on ea*     
exception grant$ "u section #f7;c71     
includ+ an analysis ( ! impact ( su* an 
exception on ! long-t]m ,gov]nm5t-wide  
co/ effectiv5ess ( loan managem5t & !   
f9ancial su/a9ability ( ! ,plat=m2  7#d7
 monitor+ ag5cy compliance ) migration  
requirem5ts "u section2 &  7#e7 submitt+
 to ! appropriate congressional         
committees an annual report on ! /atus (
 ag5cy migrations1 any exceptions grant$

 by ! ,director "u section #f7;c77#b71 !
 s]vice levels provid$ to cu/om] ag5cies
 ( ! ,plat=m1 any recomm5d$ inve/m5ts or
 policy *anges requir$ to improve !     
functionality ( ! ,plat=m1 & an analysis
 ( ! long-t]m gov]nm5t-wide co/         
effectiv5ess ( loan managem5t4  7b7     
,au?ority ,to e/abli% a m>ketplace  7#a7
 ,9 g5]al ,aft] e/abli%m5t ( ! initial  
,plat=m1 ! ,adm9i/rator %all make an    
assessm5t to det]m9e if fur!r adoption1 
s]vice level improvem5ts1 & co/         
effici5cies w\ld be a*iev$ ?r\gh !      
designation ( additional ,provid]s to   
create a %>$ s]vices m>ketplace1 & if s1
 make su* a recomm5dation to !          
,director4  7#b7 ,additional            
designations  7,a7 ,9 g5]al ,bas$ on !  
recomm5dation made "u p>agraph 7#a71 !  
,director may designate up to #c        
additional ag5cies z %>$ s]vice provid]s
 to assume & fulfill ! au?orities &     
responsibilities outl9$ = ! ,provid] 9  
section #e4  7,b7 ,requirem5ts ,any     
additional designat$ %>$ s]vice provid]s

 "u subp>agraph 7,a7-- 7i7 %all utilize 
! public fac+ capabilities e/abli%$ &   
manag$ by ! initial ,provid] &          
op]ational ho/ ( ! ,plat=m designat$ "u 
section #d7;a7 to promote a consi/5t    
exp]i5ce = loan applicants ?r\gh !      
,plat=m & r$uce fragm5tation across     
sy/ems2 &  7ii7 may o!rwise manage      
sep>ate loan managem5t support          
functions1 ) ! approval ( !             
,adm9i/rator4  #h4 ,f9anc+ op]ations    
7a7 ,9 g5]al ,cu/om] ag5cies %all       
reimburse ! ,provid] = s]vices ?r\gh    
int]ag5cy agreem5ts1 s]vice-level       
agreem5ts1 or o!r arrangem5ts necess>y  
to provide %>$ s]vices ?r\gh ! ,plat=m  
to p>ticipat+ cu/om] ag5cies & to recov]
 co/s z appropriate4  7b7 ,remittance   
fee  7#a7 ,9 g5]al ,to provide = ongo+  
op]ations & ma9t5ance ef=ts to ma9ta9 ! 
function+ /&>ds ( ! ,plat=m1 ! ,provid] 
may collect a remittance fee t %all be  
appli$ ) respect to ea* ,f$]al loan     
s]vic$ ?r\gh ! ,plat=m4  7#b7 ,am\nt ,! 
am\nt ( ! remittance fee collect$ "u    

p>agraph 7#a7 %all be det]m9$ by !      
,provid] 9 consultation ) !             
,adm9i/rator1 b %all be n m ?an #j4be   
p]c5t ( ! face value ( ! ,f$]al loan    
s]vic$1 unless o!rwise au?oriz$ by law  
or guidance issu$ by ! ,director4  7#c7 
,limit = direct loans to individuals ,a 
remittance fee "u p>agraph 7#a7 %all n  
be assess$ ) respect to any direct loan 
made to an individual borr[] unless !   
head ( ! ag5cy adm9i/]+ ! applicable    
,f$]al loan program submit to !         
,director a c]tification t-- 7,a7       
provides t ! assessm5t ( ! fee w n      
mat]ially impair borr[] af=dability1    
program access1 or ! /atutory objectives
 ( ! ,f$]al loan program2  7,b7 includes
 an analysis ( borr[] impact2 &  7,c7   
%all be made available to ! ,adm9i/rator
 & on ! ,plat=m4  7c7 ,fund ,all        
remittance fees collect$ "u ?is section 
%all be held 9 a d$icat$ fund & %all be 
us$ exclusively = ! op]ations (1 &      
ma9t5ance activities relat$ to1 !       
,plat=m1 :i* funds-- 7#a7 may be        

transf]r$ by ! ,provid] to cu/om]       
ag5cies1 ) ! approval ( ! ,adm9i/rator1 
to support necess>y migration1          
op]ations1 & ma9t5ance activities2 &    
7#b7 %all rema9 available until exp5d$4