,,ii  #aai? ,,congress  #a/ ,session    
,s4 #bdie  ,,9 ,,! ,,s5ate ,,( ,,!      
,,unit$ ,,/ates  ,july #bi1 #bjbe ,mr4  
,gallego 7= himself & ,mr4 ,ju/ice7     
introduc$ ! foll[+ bill2 :i* 0 read     
twice & ref]r$ to ! ,committee on       
,comm]ce1 ,sci5ce1 & ,transportation  ,a
 ,,bill  ,to require ! ,secret>y (      
,labor to ma9ta9 a publicly available   
li/ ( all employ]s t relocate a call    
c5t] or contract call c5t] "w ov]seas1  
to make su* companies ineligible =      
,f$]al grants or gu>ante$ loans1 & to   
require disclosure ( ! physical location
 ( bus9ess ag5ts engag+ 9 cu/om] s]vice 
communications1 & = o!r purposes4  #a4  
,%ort title2 table ( cont5ts  7a7  ,%ort
 title  ,?is ,act may be cit$ z ! ,keep 
,call ,c5t]s 9 ,am]ica ,act ( #bjbe4    
7b7  ,table ( cont5ts  ,! table (       
cont5ts = ?is ,act is z foll[s3 ,sec4   
#a4 ,%ort title2 table ( cont5ts4 ,sec4 
#b4 ,def9itions4 ,,title                
,i--,consequ5ces = relocat+ or contract+
 call c5t] "w ov]seas ,sec4 #aja4 ,li/ (

 call c5t]s relocat+ or contract+ call  
c5t] "w ov]seas & ineligibility = grants
 or gu>ante$ loans4 ,sec4 #ajb4 ,rule ( 
con/ruction relat$ to ,f$]al b5efits =  
work]s4 ,sec4 #ajc4 ,report reg>d+      
,f$]al call c5t] "w locations4 ,sec4    
#ajd4 ,requirem5t t call c5t] "w "u a   
,f$]al contract be p]=m$ inside ! ,unit$
 ,/ates4 ,,title ,,ii--,requir$         
disclosures 9 cu/om] s]vice             
communications ,sec4 #bja4 ,requir$     
disclosures by bus9ess entities engag$ 9
 cu/om] s]vice communications4 ,sec4    
#bjb4 ,en=cem5t4  #b4 ,def9itions ,9 ?is
 ,act3  7#a7  ,ag5cy  ,! t]m ag5cy means
 a ,f$]al or ,/ate executive ag5cy or a 
milit>y dep>tm5t4  7#b7  ,artificial    
intellig5ce  ,! t]m artificial          
intellig5ce means a ma*9e-bas$ sy/em t  
c1 = explicit or implicit objectives1   
inf] f ! input x receives h[ to g5]ate  
outputs su* z pr$ictions1               
recomm5dations1 or decisions t c        
influ5ce real or virtual environm5ts4   
7#c7  ,bus9ess entity  ,! t]m bus9ess   

entity means any organization1          
corporation1 tru/1 p>tn]%ip1 sole       
proprietor%ip1 un9corporat$ association1
 or v5ture e/abli%$ to make a pr(it1 9  
:ole or 9 "p1 by purposefully avail+    
itself ( ! privilege ( conduct+ comm]ce 
9 ! ,unit$ ,/ates4  7#d7  ,call c5t]  ,!
 t]m call c5t] means an op]ation 9 :i*  
employees 7includ+ employees work+ at "o
 or m facilities or employees work+     
remotely f ! home ( ! employee7 receive 
incom+ telephone calls1 emails1 or o!r  
electronic communication = ! purpose (  
provid+ cu/om] assi/ance or o!r s]vice4 
7#e7  ,consum]  ,! t]m consum] means any
 individual )9 ! t]ritorial jurisdiction
 ( ! ,unit$ ,/ates :o pur*ases1         
transacts1 or contracts = ! pur*ase or  
transaction ( any goods1 m]*&ise1 or    
s]vices1 n = resale 9 ! ord9>y c\rse ( !
 individual's trade or bus9ess1 b = !   
individual's use or t ( a memb] ( !     
individual's h\sehold4  7#f7  ,contract+
 call c5t] "w ov]seas  ,! t]m contract+ 
call c5t] "w ov]seas means transf]r+ !  

"w ( a call c5t]1 or ( "o or m          
facilities or op]at+ units )9 a call    
c5t] compris+ at lea/ #cj p]c5t ( !     
total volume ( ! call c5t] or op]at+    
unit :5 measur$ aga9/ ! previ\s #ab-mon?
 av]age call volume ( op]ations or      
sub/antially simil> op]ations1 ?r\gh a  
contract or o!r agreem5t to ano!r entity
 :o w p]=m t "w outside ( ! ,unit$      
,/ates4  7#g7  ,cu/om] s]vice           
communication  ,! t]m cu/om] s]vice     
communication means any                 
telecommunication or wire communication 
betwe5 a consum] & a bus9ess entity 9   
fur!rance ( comm]ce4  7#h7  ,employ]  ,!
 t]m employ] means any bus9ess ent]prise
 t employs 9 a call c5t]--  7,a7 #ej or 
m employees1 exclud+ "p-"t employees2 or
  7,b7 #ej or m employees :o 9 !        
aggregate "w at lea/ #a1ejj h\rs p] week
 7exclusive ( h\rs ( ov]time74  7#i7    
,"p-"t employee  ,! t]m "p-"t employee  
means an employee :o is employ$ = an    
av]age ( few] ?an #bj h\rs p] week or :o
 has be5 employ$ = few] ?an #f ( ! #ab  

mon?s prec$+ ! date on :i* notice is    
requir$4  7#aj7  ,relocat+ & relocation 
,! t]ms relocat+ & relocation ref] to ! 
closure ( a call c5t]1 or ! cessation ( 
op]ations ( a call c5t]1 or "o or m     
facilities or op]at+ units )9 a call    
c5t] compris+ at lea/ #cj p]c5t ( !     
total volume ( ! call c5t] or op]at+    
unit1 :5 measur$ aga9/ ! previ\s        
#ab-mon? av]age call volume ( op]ations 
or sub/antially simil> op]ations1 & !   
transf]r+ ( ! op]ations ( ! call c5t]   
7or facilities or op]at+ units7 to ano!r
 location outside ( ! ,unit$ ,/ates4    
7#aa7  ,secret>y  ,! t]m ,secret>y means
 ! ,secret>y ( ,labor4  7#ab7           
,telecommunication ,! t]m               
telecommunication means ! transmission1 
betwe5 or among po9ts specifi$ by !     
communicator1 ( in=mation ( !           
communicator's *oos+1 )\t *ange 9 ! =m  
or cont5t ( ! in=mation z s5t & receiv$4
  7#ac7  ,wire communication  ,! t]m    
wire communication means ! transmission 
( writ+1 signs1 signals1 pictures1 &    

s\nds ( all k9ds by aid ( wire1 cable1  
or o!r l connection betwe5 ! po9ts (    
orig9 & reception ( su* transmission1   
includ+ all in/rum5talities1 facilities1
 app>atus1 & s]vices 7among o!r ?+s1 !  
receipt1 =w>d+1 & deliv]y (             
communications7 incid5tal to su*        
transmission4  ,i  ,consequ5ces =       
relocat+ or contract+ call c5t] "w      
ov]seas  #aja4  ,li/ ( call c5t]s       
relocat+ or contract+ call c5t] "w      
ov]seas & ineligibility = grants or     
gu>ante$ loans  7a7  ,li/  7#a7  ,notice
 requirem5t  7,a7  ,9 g5]al  ,n few] ?an
 #abj days be=e relocat+ a call c5t]    
outside ( ! ,unit$ ,/ates or contract+  
call c5t] "w ov]seas1 an employ] %all   
notify ! ,secret>y ( su* relocation or  
contract+4  7,b7  ,p5alty  ,a p]son :o  
violates subp>agraph 7,a7 %all be       
subject to a civil p5alty n to exce$    
#aj1jjj = ea* day ( violation4  7#b7    
,e/abli%m5t & ma9t5ance ( li/  7,a7  ,9 
g5]al  ,! ,secret>y %all e/abli%1       
ma9ta91 & make available to ! public a  

li/ ( all employ]s :o relocate a call   
c5t] or contract call c5t] "w ov]seas1 z
 describ$ 9 p>agraph 7#a77;,a74  7,b7   
,t]m  ,ea* employ] includ$ 9 ! li/      
requir$ by subp>agraph 7,a7 %all rema9  
on ! li/1 except z provid$ 9 subp>agraph
 7,c71 = a p]iod n to exce$ #e ye>s aft]
 ea* in/ance ( relocat+ a call c5t] or  
contract+ call c5t] "w ov]seas4  7,c7   
,removal  ,! ,secret>y %all remove an   
employ] f ! li/ requir$ by subp>agraph  
7,a7 if ! ,secret>y det]m9es t--  7i7   
7,i7 ! employ] has relocat$ a call c5t] 
f a location outside ( ! ,unit$ ,/ates  
to a location 9 ! ,unit$ ,/ates2 &      
7,,ii7 ! new call c5t] 9 ! ,unit$ ,/ates
 employs a numb] ( employees equal to or
 great] ?an ! numb] ( employees :o work$
 at ! orig9al call c5t] t 0 relocat$ to 
a location outside ( ! ,unit$ ,/ates2 or
  7ii7 9 ! case ( an employ] :o         
contract$ call c5t] "w ov]seas1 !       
employ] demon/rates t ! contract or     
agreem5t has be5 am5d$ to require t all 
employees p]=m+ call c5t] "w "u !       

contract or agreem5t w be locat$ 9 !    
,unit$ ,/ates4  7b7  ,ineligibility =   
grants or gu>ante$ loans  7#a7          
,ineligibility  7,a7  ,new aw>ds  7i7   
,9 g5]al  ,except z provid$ 9 p>agraph  
7#b7 & clause 7ii7 & not)/&+ any o!r    
provision ( law1 an employ] t appe>s on 
! li/ requir$ by subsection 7a77#b77;,a7
 %all be ineligible to apply = or       
receive any direct or indirect ,f$]al   
grants or ,f$]al gu>ante$ loans = #e    
ye>s aft] ! date su* employ] 0 add$ to !
 li/4  7ii7  ,exception = upcom+ removal
 f ineligibility li/  7,i7  ,9 g5]al    
,an employ] t appe>s on ! li/ requir$ by
 subsection 7a77#b77;,a7 may be eligible
 to apply = & receive a grant or loan   
describ$ 9 clause 7i7 if ! employ]      
c]tifies to ! aw>d+ ag5cy t ! employ] w 
meet ! requirem5ts describ$ 9 subsection
 7a77#b77;,c7 to be remov$ by !         
,secret>y f su* li/ n lat] ?an #ahj days
 aft] ! date on :i* ! employ] receives !
 grant or loan4  7,,ii7  ,cancellation (
 grant or loan  ,) respect to any       

employ] t makes a c]tification describ$ 
9 subclause 7,i7 & receives ! applicable
 grant or loan1 ! aw>d+ ag5cy = su*     
grant or loan %all cancel ! grant or    
loan & clawback any am\nt ( ! grant or  
loan receiv$ by su* employ] if ! employ]
 fails to meet ! requirem5ts describ$ 9 
subsection 7a77#b77;,c7 n lat] ?an #ahj 
days aft] ! date on :i* ! employ]       
receiv$ ! grant or loan4  7,b7  ,exi/+  
aw>ds  7i7  ,9 g5]al  ,except z provid$ 
9 p>agraph 7#b7 & not)/&+ any o!r       
provision ( law1 an employ] t has       
receiv$ any direct or indirect ,f$]al   
grant or ,f$]al gu>ante$ loan &1 aft]   
receiv+ ! grant or loan1 is add$ to !   
li/ requir$ by subsection 7a77#b77;,a7--
  7,i7 %all1 on a mon?ly basis dur+ !   
t]m ( ! grant = ea* mon? 9 :i* ! employ]
 appe>s on su* li/1 pay a p5alty to !   
aw>d+ ag5cy ( ! grant or loan equal to  
#h4c p]c5t ( ! total grant or loan      
paym5t disp]s$ to ! employ] z ( ! date  
on :i* ! fir/ p5alty is requir$ to be   
paid "u ?is clause2 &  7,,ii7 %all n be 

entitl$ or eligible to receive any fur!r
 disbursem5t ( ! grant or loan :ile on  
su* li/4  7ii7  ,cancellation  ,an ag5cy
 t has aw>d$ any direct or indirect     
,f$]al grant or ,f$]al gu>ante$ loan to 
an employ] describ$ 9 clause 7i7 %all   
cancel ! grant or loan if ! employ]     
rema9s on ! li/ requir$ by subsection   
7a77#b77;,a7 z ( ! date t is "o ye> aft]
 ! date on :i* ! employ] is fir/ requir$
 to pay ! p5alty "u subclause 7,i74     
7iii7  ,use ( p5alty am\nts  7,i7  ,9   
g5]al  ,am\nts paid z a p5alty "u clause
 7i77,i7 to an aw>d+ ag5cy %all be      
available to ! aw>d+ ag5cy1 )\t fur!r   
appropriation1 = ! grant or loan program
 ) respect to :i* ! p5alty is paid4     
7,,ii7  ,prohibition on r$i/ribution to 
same employ]  ,su* am\nts %all n be     
available ?r\gh su* program = ! same    
grant or loan to ! employ] t paid !     
p5alty am\nts4  7#b7  ,exceptions  ,!   
,secret>y1 9 consultation ) !           
appropriate ag5cy provid+ a loan or     
grant1 may waive ! eligibility          

re/riction provid$ "u p>agraph 7#a7 if !
 employ] apply+ = su* loan or grant     
demon/rates t a lack ( su* loan or grant
 w\ld--  7,a7 ?reat5 national security2 
7,b7 result 9 sub/antial job loss 9 !   
,unit$ ,/ates2 or  7,c7 h>m !           
environm5t4  7c7 ,pref]5ce 9 ,f$]al     
contract+ = n relocat+ or contract+ call
 c5t] "w ov]seas ,! head ( an ag5cy1 :5 
aw>d+ a civilian or def5se-relat$ ,f$]al
 contract1 %all give pref]5ce to a      
,unit$ ,/ates employ] t does n appe> on 
! li/ requir$ by subsection             
7a77#b77;,a74  7d7  ,effective date     
,?is section %all take effect on ! date 
t is #a ye> aft] ! date ( ! enactm5t (  
?is ,act4  #ajb4  ,rule ( con/ruction   
relat$ to ,f$]al b5efits = work]s  ,no  
provision ( ?is title %all be con/ru$ to
 p]mit )hold+ or d5ial ( paym5ts1       
comp5sation1 or b5efits "u any provision
 ( ,f$]al law 7includ+ ,f$]al           
unemploym5t comp5sation1 disability     
paym5ts1 or work] retra9+ or readju/m5t 
funds7 to work]s employ$ by employ]s t  

relocate op]ations outside ! ,unit$     
,/ates4  #ajc4  ,report reg>d+ ,f$]al   
call c5t] "w locations  ,by n lat] ?an  
#a ye> aft] ! date ( enactm5t ( ?is     
,act1 ! ,secret>y ( ,labor %all prep>e &
 submit to ,congress a report t docum5ts
 ! location1 & am\nt1 ( call c5t] "w    
conduct$ by or = ! ,f$]al ,gov]nm5t1    
includ+--  7#a7 a det]m9ation ( ! am\nt 
( su* ,f$]al call c5t] "w t is conduct$ 
by ,f$]al employees1 & ! am\nt conduct$ 
by ,f$]al contractors2  7#b7 all        
locations at :i* su* ,f$]al call c5t] "w
 is be+ conduct$1 :e!r by ,f$]al        
employees or ?r\gh ,f$]al contracts2 &  
7#c7 any job losses associat$ ) !       
introduction or use ( artificial        
intellig5ce = cu/om] s]vice = ,f$]al    
call c5t] "w4  #ajd4  ,requirem5t t call
 c5t] "w "u a ,f$]al contract be p]=m$  
inside ! ,unit$ ,/ates  ,! head ( an    
ag5cy1 :5 aw>d+ a civilian or           
def5se-relat$ ,f$]al contract1 %all     
require z a condition ( ! contract t any
 call c5t] "w p]=m$ 9 connection ) !    

contract or any subcontract "u !        
contract %all be p]=m$ inside ! ,unit$  
,/ates4  ,,ii  ,requir$ disclosures 9   
cu/om] s]vice communications  #bja4     
,requir$ disclosures by bus9ess entities
 engag$ 9 cu/om] s]vice communications  
7a7  ,requir$ disclosure by bus9ess     
entities engag$ 9 cu/om] s]vice         
communications ( physical location  7#a7
  ,9 g5]al  ,except z provid$ 9 p>agraph
 7#b71 a bus9ess entity t ei!r initiates
 or receives a cu/om] s]vice            
communication %all require t1 at !      
beg9n+ ( ea* cu/om] s]vice communication
 s initiat$ or receiv$1 ea* ( its       
employees or ag5ts p>ticipat+ 9 !       
communication disclose--  7,a7 _!       
physical location2 &  7,b7 if _!        
physical location is outside ( ! ,unit$ 
,/ates1 t ! consum] may1 z provid$ by   
subsection 7c71 reque/ to be imm$iately 
transf]r$ to a cu/om] s]vice ag5t :o is 
physically locat$ 9 ! ,unit$ ,/ates4    
7#b7  ,exceptions  7,a7  ,bus9ess       
entities locat$ 9 ! ,unit$ ,/ates  ,!   

requirem5ts ( p>agraph 7#a7 %all n apply
 to a cu/om] s]vice communication       
involv+ a bus9ess entity if all ( !     
employees or ag5ts ( ! bus9ess entity   
p>ticipat+ 9 su* communication are      
physically locat$ 9 ! ,unit$ ,/ates4    
7,b7  ,communication initiat$ by consum]
 kn[+ly to =eign entity or address  ,!  
requirem5ts ( p>agraph 7#a7 %all n apply
 to an employee or ag5t ( a bus9ess     
entity p>ticipat+ 9 a cu/om] s]vice     
communication ) a consum] if--  7i7 !   
cu/om] s]vice communication 0 initiat$  
by ! consum]2  7ii7 ! employee or ag5t  
is physically locat$ outside ! ,unit$   
,/ates2 &  7iii7 ! consum] kn[s or      
reasonably %\ld "k t ! employee or ag5t 
is physically locat$ outside ! ,unit$   
,/ates4  7,c7  ,em]g5cy s]vices  ,!     
requirem5ts ( p>agraph 7#a7 %all n apply
 to a cu/om] s]vice communication relat+
 to ! provision ( em]g5cy s]vices 7z    
def9$ by ! ,f$]al ,trade ,commission74  
7,d7  ,bus9ess entities & cu/om] s]vice 
communications exclud$ by ,f$]al ,trade 

,commission  ,! ,f$]al ,trade           
,commission may exclude c]ta9 classes or
 types ( bus9ess entities or cu/om]     
s]vice communications f ! requirem5ts ( 
p>agraph 7#a7 if ! ,commission f9ds     
exceptionally compell+ circum/ances t   
ju/ify su* exclusion4  7b7  ,requir$    
disclosure by bus9ess entities engag$ 9 
cu/om] s]vice communications ( use (    
artificial intellig5ce = cu/om] s]vice  
,a bus9ess entity t ei!r initiates or   
receives a cu/om] s]vice communication &
 uses artificial intellig5ce = cu/om]   
s]vice communication %all1 at ! beg9n+ (
 ea* cu/om] s]vice communication s      
initiat$ or receiv$1 disclose--  7#a7 t 
a nonhuman1 artificial intellig5ce or   
ma*9e is be+ us$ = cu/om] s]vice2 &     
7#b7 t ! consum] may1 z provid$ by      
subsection 7c71 reque/ to be imm$iately 
transf]r$ to a human op]ator :o is      
physically locat$ 9 ! ,unit$ ,/ates1    
includ+1 if possible1 by voice comm&    
7su* z by say+ ! ^w ag5t74  7c7         
,transf] to ,u4,s4-,bas$ human cu/om]   

s]vice c5t]  ,a bus9ess entity t is     
subject to ! requirem5ts ( subsection   
7a7 or 7b7 %all1 at ! reque/ ( a        
consum]1 imm$iately transf] ! consum] to
 a human cu/om] s]vice ag5t :o is       
physically locat$ 9 ! ,unit$ ,/ates4    
7d7  ,c]tification requirem5t  ,ea* ye>1
 ea* bus9ess entity t p>ticipates 9 a   
cu/om] s]vice communication %all c]tify 
to ! ,f$]al ,trade ,commission t x has  
compli$ or fail$ to comply ) !          
requirem5ts ( subsections 7a71 7b71 &   
7c74  7e7  ,regulations  ,n lat] ?an #a 
ye> aft] ! date ( ! enactm5t ( ?is ,act1
 ! ,f$]al ,trade ,commission %all       
promulgate su* regulations z may be     
necess>y to c>ry out ! provisions ( ?is 
section4  7f7  ,effective date  ,!      
requirem5ts ( subsections 7a71 7b71 7c71
 & 7d7 %all apply ) respect to cu/om]   
s]vice communications occurr+ on or aft]
 ! date t is #a ye> aft] ! date ( !     
enactm5t ( ?is ,act4  #bjb4  ,en=cem5t  
7a7  ,9 g5]al  ,any failure to comply ) 
! provisions ( section #bja %all be     

treat$ z a violation ( a regulation "u  
section #ah7;a77#a77;,b7 ( ! ,f$]al     
,trade ,commission ,act 7#ae ,u4,s4,c4  
#eg;a7a77#a77;,b77 reg>d+ unfair or     
deceptive acts or practices4  7b7  ,p[]s
 ( ,f$]al ,trade ,commission  7#a7  ,9  
g5]al  ,! ,f$]al ,trade ,commission %all
 prev5t any p]son f violat+ section #bja
 & any regulation promulgat$ !reund]1 9 
! same mann]1 by ! same means1 & ) !    
same jurisdiction1 p[]s1 & duties z ?\gh
 all applicable t]ms & provisions ( !   
,f$]al ,trade ,commission ,act 7#ae     
,u4,s4,c4 #da et seq47 7 incorporat$    
into & made a "p ( ?is ,act4  7#b7      
,p5alties  ,any p]son :o violates       
regulations promulgat$ "u section #bja  
%all be subject to ! p5alties & entitl$ 
to ! privileges & immunities provid$ 9 !
 ,f$]al ,trade ,commission ,act 9 ! same
 mann]1 by ! same means1 & ) ! same     
jurisdiction1 p[]1 & duties z ?\gh all  
applicable t]ms & provisions ( ! ,f$]al 
,trade ,commission ,act 7 incorporat$   
into & made "p ( ?is ,act4  7c7         

,au?ority pres]v$  ,no?+ 9 ?is section  
or section #bja %all be con/ru$ to limit
 ! au?ority ( ! ,f$]al ,trade           
,commission "u any o!r provision ( law4