,,ii  #aai? ,,congress  #a/ ,session    
,s4 #afee  ,,9 ,,! ,,s5ate ,,( ,,!      
,,unit$ ,,/ates  ,may #g1 #bjbe ,ms4    
,duckwor? introduc$ ! foll[+ bill2 :i* 0
 read twice & ref]r$ to ! ,committee on 
,vet]ans' ,affairs  ,a ,,bill  ,to exp& 
congressional ov]sight ( ! op]ation ( ! 
,vet]ans ,crisis ,l9e ( ! ,dep>tm5t (   
,vet]ans ,affairs1 to improve work=ce   
protections = all ,vet]ans ,crisis ,l9e 
p]sonnel1 & to ensure robu/ p]=mance    
/&>ds t fulfill ! ,vet]ans ,crisis ,l9e 
mission & meet call] dem&1 & = o!r      
purposes4  #a4 ,%ort title ,?is ,act may
 be cit$ z ! ,protect+ ,vet]ans 9       
,crisis ,act4  #b4 ,ov]sight ( ,vet]ans 
,crisis ,l9e  7a7 ,notification ( p5d+  
t]m9ation ( ,vet]ans ,crisis ,l9e       
employees  7#a7 ,9 g5]al ,n lat] ?an #dh
 h\rs be=e t]m9at+ ! employm5t ( any    
employee ( ! ,vet]ans ,crisis ,l9e1 !   
,secret>y ( ,vet]ans ,affairs %all      
submit to ! ,committee on ,vet]ans'     
,affairs ( ! ,s5ate & ! ,committee on   
,vet]ans' ,affairs ( ! ,h\se (          

,repres5tatives a notification t        
provides--  7,a7 a ju/ification ( cause 
= su* t]m9ation2  7,b7 a cl>ification on
 :e!r ! employee is a vet]an or milit>y 
sp\se2 &  7,c7 a detail$ plan to ensure 
cont9uity ( ! mission read9ess ( !      
,vet]ans ,crisis ,l9e 9 ! ev5t ( su*    
t]m9ation4  7#b7 ,sunset ,?is subsection
 %all t]m9ate on ,janu>y #bj1 #bjbi4    
7b7 ,report on ,vet]ans ,crisis ,l9e    
p]sonnel ,n lat] ?an #cj days aft] !    
date ( ! enactm5t ( ?is ,act1 !         
,secret>y %all submit to ! ,committee on
 ,vet]ans' ,affairs & ! ,committee on   
,appropriations ( ! ,s5ate & !          
,committee on ,vet]ans' ,affairs & !    
,committee on ,appropriations ( ! ,h\se 
( ,repres5tatives a report t includes ! 
foll[+3 7#a7 ,! numb] ( employees work+ 
= ! ,vet]ans ,crisis ,l9e on ,janu>y    
#bj1 #bjbe1 :i* %all include a breakd[n 
by job category1 probation>y /atus1 :e!r
 ! employee is a vet]an1 :e!r ! employee
 is a milit>y sp\se1 /atus ( employm5t  
on ! date ( submission ( ! report1 &    

date ( re9/atem5t4  7#b7 ,! numb] (     
employees t]m9at$ f ! ,vet]ans ,crisis  
,l9e on or ar\nd ,febru>y #ac1 #bjbe1   
:i* %all include a breakd[n by job      
category1 probation>y /atus1 :e!r !     
employee is a vet]an1 :e!r ! employee is
 a milit>y sp\se1 /atus ( employm5t on !
 date ( submission ( ! report1 & date ( 
re9/atem5t4  7#c7 ,! numb] ( employees  
t]m9at$ f ! ,vet]ans ,crisis ,l9e on or 
ar\nd ,febru>y #bd1 #bjbe1 :i* %all     
include a breakd[n by job category1     
probation>y /atus1 :e!r ! employee is a 
vet]an1 :e!r ! employee is a milit>y    
sp\se1 /atus ( employm5t on ! date (    
submission ( ! report1 & date (         
re9/atem5t4  7#d7 ,! numb] ( employees  
work+ = ! ,vet]ans ,crisis ,l9e on !    
date ( submission ( ! report1 :i* %all  
include a breakd[n by job category1     
probation>y /atus1 :e!r ! employee is a 
vet]an1 & :e!r ! employee is a milit>y  
sp\se4  7c7 ,report on ,vet]ans ,crisis 
,l9e op]ations & p]=mance ,n lat] ?an   
#cj days aft] ! date ( ! enactm5t ( ?is 

,act1 & e #cj days !reaft] until ,janu>y
 #bj1 #bjbi1 ! ,secret>y %all submit to 
! ,committee on ,vet]ans' ,affairs ( !  
,s5ate & ! ,committee on ,vet]ans'      
,affairs ( ! ,h\se ( ,repres5tatives a  
report t includes ! foll[+3  7#a7 ,an   
assessm5t ( ! p]=mance ( ! ,vet]ans     
,crisis ,l9e1 z comp>$ to ! previ\s mon?
 & ! same mon? ( ! previ\s cal5d> ye>4  
7#b7 ,av]age wait times = a call] to    
connect ) an op]ator & ! volume (       
unansw]$ calls4  7#c7 ,ratios ( call]s  
to phone op]ators1 bo? 9-p]son & remote1
 tra9]s1 & all o!r positions affiliat$ )
 ! ,vet]ans ,crisis ,l9e4  7#d7 ,a      
report on res\rces us$ & out/&+4  7#e7  
,a /aff+ report brok5 d[n by job        
category4  7d7 ,comptroll] ,g5]al report
 on improvem5ts to ,vet]ans ,crisis ,l9e
 ,n lat] ?an #ahj days aft] ! date ( !  
enactm5t ( ?is ,act1 ! ,comptroll]      
,g5]al ( ! ,unit$ ,/ates %all submit to 
! ,committee on ,vet]ans' ,affairs & !  
,committee on ,heal?1 ,education1       
,labor1 & ,p5sions ( ! ,s5ate & !       

,committee on ,vet]ans' ,affairs & !    
,committee on ,en]gy & ,comm]ce ( !     
,h\se ( ,repres5tatives a report on !   
op]ation & p]=mance ( ! ,vet]ans ,crisis
 ,l9e1 includ+ recomm5dations =         
improvem5t4  7e7 ,vet]ans ,crisis ,l9e  
def9$ ,9 ?is section1 ! t]m ,vet]ans    
,crisis ,l9e means ! toll-free hotl9e = 
vet]ans e/abli%$ "u section #agbj;,f7h7 
( title #ch1 ,unit$ ,/ates ,code4