,i  #aai? ,,congress  #a/ ,session  ,h4 
,r4 #bhhi  ,,9 ,,! ,,h\se ,,(           
,,repres5tatives  ,april #aj1 #bjbe,ms4 
,s*ak[sky 7= h]self & ,ms4 ,ca/or (     
,florida7 introduc$ ! foll[+ bill2 :i* 0
 ref]r$ to ! ,committee on ,en]gy &     
,comm]ce  ,a ,,bill  ,to cl>ify t a     
violation ( c]ta9 t]ms ( s]vice & relat$
 mat]ials is an unfair or deceptive act 
or practice & subject to en=cem5t by !  
,f$]al ,trade ,commission4  #a4 ,%ort   
title ,?is ,act may be cit$ z ! ,onl9e  
,consum] ,protection ,act4  #b4 ,t]ms ( 
s]vice requir$ = social m$ia plat=ms &  
onl9e m>ketplaces  7a7 ,9 g5]al ,ea*    
social m$ia plat=m or onl9e m>ketplace  
%all e/abli%1 ma9ta91 & make publicly   
available at all times & 9 a            
ma*9e-readable =mat1 t]ms ( s]vice 9 a  
mann] t is cle>1 easily und]/ood1 &     
writt5 9 pla9 & concise language4 ,!    
t]ms ( s]vice %all meet ! foll[+        
requirem5ts3 7#a7 ,! t]ms ( s]vice %all 
include-- 7,a7 any t]ms or conditions ( 
use ( any s]vice provid$ by su* p]son to

 a consum]2  7,b7 any policies ( su*    
p]son ) reg>d to su* s]vice or use ( su*
 s]vice by a consum]2 &  7,c7 ! consum] 
protection policy consi/5t ) subsection 
7b74  7#b7 ,! t]ms ( s]vice %all cov]   
issues relat$ to ! behavior ( a s]vice  
or a us] ( su* s]vice1 & %all at a      
m9imum include t]ms ( use relat$ to--   
7,a7 paym5t me?ods2  7,b7 cont5t        
own]%ip1 includ+ cont5t g5]at$ by a us]2
  7,c7 policies relat$ to %>+ us] cont5t
 ) ?ird p>ties2  7,d7 any disclaim]s1   
limitations1 notices ( nonliability1 or 
! consequ5ces ( n agree+ to or comply+ )
 ! t]ms ( s]vice2 &  7,e7 any o!r topic 
! ,commission deems appropriate4  7b7   
,requir$ consum] protection policy  7#a7
 ,= social m$ia plat=ms ,= social m$ia  
plat=ms1 ! consum] protection policy    
requir$ by subsection 7a7 %all include--
 7,a7 a description ( ! cont5t &        
behavior p]mitt$ or prohibit$ on its    
s]vice bo? by ! plat=m & by us]s2  7,b7 
:e!r cont5t may be block$1 remov$1 or   
modifi$1 or if s]vice to us]s may be    

t]m9at$ & ! gr\nds ^u :i* su* actions w 
be tak52  7,c7 :e!r a p]son c reque/ t  
cont5t be block$1 remov$1 or modifi$1 or
 t a us]'s s]vice be t]m9at$1 & h[ to   
make su* a reque/2  7,d7 a description (
 h[ a us] w be notifi$ ( & c respond to 
a reque/ t 8 or h] cont5t be block$1    
remov$1 or modifi$1 or s]vice be        
t]m9at$1 if su* actions are tak52  7,e7 
:e!r a us] :o reque/$ cont5t be block$1 
remov$1 or modifi$ w be notifi$ ( :e!r  
action 0 tak5 z a result ( ! reque/1 !  
action t 0 tak51 ! reason :y action 0   
tak5 or n tak51 & h[ ! us] w be notifi$2
  7,f7 h[ a p]son c appeal a decision to
 block1 remove1 or modify cont5t1 all[  
cont5t to rema91 or t]m9ate or n t]m9ate
 s]vice to a us]1 if su* actions are    
tak52  7,g7 a description ( h[ a us] w  
be notifi$ ( ! result ( ! appeal2  7,h7 
a description ( ! tools & support       
available to us]s :o h exp]i5c$ cyb]    
h>assm5t2 &  7,i7 any o!r topic !       
,commission deems appropriate4  7#b7 ,= 
onl9e m>ketplaces ,= onl9e m>ketplaces1 

! consum] protection policy requir$ by  
subsection 7a7 %all include-- 7,a7 a    
description ( ! products1 product       
descriptions1 & m>ket+ mat]ial1 all[$ or
 disall[$ on ! m>ketplace2  7,b7 :e!r a 
product1 product descriptions1 & m>ket+ 
mat]ial may be block$1 remov$1 or       
modifi$1 or if s]vice to a us] may be   
t]m9at$ & ! gr\nds ^u :i* su* actions w 
be tak52  7,c7 :e!r us]s w be notifi$ ( 
products t h be5 recall$ or are dang]\s1
 & h[ !y w be notifi$2  7,d7 = us]s--   
7i7 :e!r a us] c report suspect$ fraud1 
deception1 dang]\s products1 or         
violations ( ! onl9e m>ketplace's t]ms (
 s]vice1 & h[ to make su* report2  7ii7 
:e!r a us] :o submitt$ a report w be    
notifi$ ( :e!r action 0 tak5 z a result 
( ! report1 ! action t 0 tak5 & ! reason
 :y action 0 tak5 or n tak51 & h[ ! us] 
w be notifi$2  7iii7 h[ to appeal !     
result ( a report2  7iv7 :e!r a us] :o  
appeal$ ! result ( a report w be notifi$
 ( :e!r action 0 tak5 z a result ( !    
appeal1 ! action t 0 tak51 ! reason :y  

action 0 tak5 or n tak51 & h[ ! us] w be
 notifi$2 &  7v7 "u :at circum/ances a  
us] is entitl$ to refund1 repair1 or o!r
 rem$y & ! rem$y to :i* ! us] may be    
entitl$1 h[ ! us] w be notifi$ ( su*    
entitlem5t1 & h[ ! us] may claim su*    
rem$y2 &  7,e7 = sell]s-- 7i7 h[ sell]s 
are notifi$ ( a report by a us] or a    
violation ( ! t]ms ( s]vice or consum]  
protection policy2  7ii7 h[ to conte/ a 
report by a us]2  7iii7 h[ a sell] :o is
 ! subject ( a report w be notifi$ ( :at
 action w be or mu/ be tak5 z a result (
 ! report & ! ju/ification = su* action2
  7iv7 h[ to appeal a decision ( ! onl9e
 m>ketplace to take an action 9 response
 to a us] report or = a violation ( !   
t]ms ( s]vice or consum] protection     
policy2 &  7v7 ! policy reg>d+ refunds1 
repairs1 replacem5ts1 or o!r rem$ies z a
 result ( a us] report or a violation ( 
! t]ms ( s]vice or consum] protection   
policy4  7c7 ,/&>d %ort-,=m /atem5ts &  
graphic icons = consum] protection      
practices  7#a7 ,/udy & report ,n lat]  

?an #ahj days aft] ! date ( ! enactm5t (
 ?is ,act1 ! ,commission %all conduct a 
/udy to det]m9e ! mo/ effective me?od ( 
communicat+ common consum] protection   
practices 9 %ort-=m consum] disclosure  
/atem5ts or graphic icons t disclose !  
consum] protection & cont5t mod]ation   
practices ( social m$ia plat=ms & onl9e 
m>ketplaces4 ,! ,commission %all submit 
a report to ! ,committee on ,en]gy &    
,comm]ce ( ! ,h\se ( ,repres5tatives & !
 ,committee on ,comm]ce1 ,sci5ce1 &     
,transportation ( ! ,s5ate ) ! results (
 ! /udy4 ,! report %all also be made    
publicly available on ! website ( !     
,commission4  7#b7 ,regulations ,except 
z provid$ 9 p>agraph 7#c71 aft]         
completion ( ! /udy & n lat] ?an #a ye> 
aft] ! date ( ! enactm5t ( ?is ,act1 !  
,commission %all f9alize regulations    
bas$ on ! results ( su* /udy t require  
social m$ia plat=ms & onl9e m>ketplaces 
to communicate _! consum] protection &  
cont5t mod]ation practices1 & any o!r   
in=mation z ! ,commission may det]m9e1 9

 a cle> & conspicu\s mann]4  7#c7       
,exception ,if ! ,commission det]m9es1  
by a majority vote ( ! ,commission]s1 t 
%ort-=m consum] disclosure /atem5ts or  
graphic icons w n advance consum]       
und]/&+ ( consum] protection & cont5t   
mod]ation practices ( social m$ia       
plat=ms & onl9e m>ketplaces1 !          
,commission %all include its reason+ =  
mak+ t det]m9ation 9 ! report to        
,congress requir$ by p>agraph 7#a7 &    
%all n f9alize ! rulemak+ until x       
det]m9es su* rules w\ld advance consum] 
und]/&+ ( consum] protection & cont5t   
mod]ation practices ( social m$ia       
plat=ms & onl9e m>ketplaces4  #c4       
,consum] protection program  7a7 ,9     
g5]al ,ea* social m$ia plat=m & onl9e   
m>ketplace %all e/abli% & implem5t a    
consum] protection program t includes   
policies1 practices1 & proc$ures reg>d+ 
consum] protection & cont5t mod]ation-- 
7#a7 to-- 7,a7 ensure compliance )      
applicable ,f$]al1 ,/ate1 & local       
consum] protection laws2  7,b7 develop1 

implem5t1 & ensure compliance ) ! t]ms (
 s]vice requir$ by section #b2  7,c7    
develop & implem5t policies reg>d+ !    
cont5t & behavior p]mitt$ on its s]vice 
bo? by ! plat=m & us]s1 & ensure        
compliance ) su* policies1 practices &  
proc$ures2  7,d7 mitigate risks t c\ld  
be h>mful to consum]s' safety1 well-be+1
 & reasonable expectations ( us]s ( !   
social m$ia plat=m or onl9e m>ketplace1 
includ+ cyb] h>assm5t2  7,e7 implem5t   
reasonable safegu>ds )91 & tra9+ &      
education ( employees & contractors (1 !
 social m$ia plat=m or onl9e m>ketplace 
to promote compliance ) all consum]     
protection laws & ! consum] protection  
program2 &  7,f7 disclose any o!r       
requirem5t ! ,commission deems          
appropriate2 &  7#b7 tak+ into          
consid]ation-- 7,a7 ! size (1 & !       
nature1 scope1 & complexity ( !         
activities engag$ 9 by ! social m$ia    
plat=m & onl9e m>ketplace2  7,b7 !      
activities engag$ 9 by us]s on ! social 
m$ia plat=m or onl9e m>ketplace2 &  7,c7

 ! co/ ( implem5t+ ! program4  7b7      
,additional requirem5ts ,z "p ( !       
consum] protection program1 a social    
m$ia plat=m or onl9e m>ketplace %all--  
7#a7 e/abli% processes to monitor1      
manage1 & en=ce ! social m$ia plat=m's  
or onl9e m>ketplace's consum] protection
 program1 & demon/rate ! cov]$ entity's 
compliance ) ,f$]al1 ,/ate1 & local     
consum] protection laws2  7#b7 e/abli%  
processes to assess & mitigate ! risks  
to individuals result+ f ! social m$ia  
plat=m's or onl9e m>ketplace's          
amplification ( cont5t or products n 9  
compliance ) its t]ms ( s]vice2  7#c7   
e/abli% a process to p]iodically review 
& update ! consum] protection program2  
7#d7 appo9t a consum] protection (fic]1 
:o reports directly to ! *ief executive 
(fic]2 &  7#e7 e/abli% & implem5t       
controls to monitor & mitigate kn[n or  
reasonably =eseeable risks to consum]s  
result+ f ho/+ cont5t or products4  7c7 
,annual fil+s to ! ,,ftc  7#a7 ,fil+    
requirem5ts ,ea* social m$ia plat=m or  

onl9e m>ketplace t ei!r has annual      
rev5ue 9 excess ( #bej1jjj 9 ! prior ye>
 or t has m ?an #aj1jjj mon?ly active   
us]s on av]age 9 ! prior ye>1 %all be   
requir$ to submit to ! ,commission1 on  
an annual basis1 a fil+ t includes--    
7,a7 a detail$ & granul> description (  
ea* ( ! requirem5ts 9 section #b & ?is  
section2  7,b7 ! "n & contact in=mation 
( ! consum] protection (fic] requir$ "u 
subsection 7b77#d72 &  7,c7 a           
description ( any mat]ial *anges 9 !    
consum] protection program or ! t]ms (  
s]vice s9ce ! mo/ rec5t prior disclosure
 to ! ,commission4  7#b7 ,(fic]         
c]tification ,= ea* entity t submits an 
annual fil+ "u p>agraph 7#a71 ! entity's
 pr9cipal executive (fic] & ! consum]   
protection (fic] requir$ "u subsection  
7b77#d71 %all be requir$ to c]tify 9 ea*
 su* annual fil+ t-- 7,a7 ! sign+ (fic] 
has review$ ! fil+2  7,b7 bas$ on su*   
(fic]'s k1 ! fil+ does n conta9 any     
untrue /atem5t ( a mat]ial fact or omit 
to /ate a mat]ial fact necess>y to make 

! /atem5ts1 9 light ( ! circum/ances "u 
:i* su* /atem5ts 7 made1 n mislead+2    
7,c7 bas$ on su* (fic]'s k1 ! fil+      
fairly pres5ts 9 all mat]ial respects ! 
consum] protection practices ( ! social 
m$ia plat=m or onl9e m>ketplace2 &  7,d7
 ! sign+ consum] protection (fic]-- 7i7 
is responsible = e/abli%+ & ma9ta9+     
safegu>ds & controls to protect consum]s
 & adm9i/] ! consum] protection program2
 &  7ii7 has provid$ all mat]ial        
conclusions ab\t ! effectiv5ess ( su*   
safegu>ds & controls4  7#c7 ,public     
availability ,! ,commission %all make   
publicly available on ! website ( !     
,commission ! fil+s submitt$ "u p>agraph
 7#a74 ,! ,commission may )hold         
in=mation includ$ 9 su* a fil+ if !     
,commission det]m9es su* in=mation %\ld 
n be public4 ,if ! ,commission )holds   
any in=mation1 ! ,commission %all make  
publicly available on ! website !       
category ( in=mation )held & ! reasons =
 )hold+ x4  #d4 ,en=cem5t  7a7 ,en=cem5t
 by ,f$]al ,trade ,commission  7#a7     

,unfair or deceptive acts or practices  
,any violation ( ?is ,act %all be treat$
 z a violation ( a regulation "u section
 #ah7;a77#a77;,b7 ( ! ,f$]al ,trade     
,commission ,act 7#ae ,u4,s4,c4         
#eg;a7a77#a77;,b77 reg>d+ unfair or     
deceptive acts or practices4  7#b7 ,p[]s
 ( ,commission ,! ,commission %all en=ce
 ?is ,act 9 ! same mann]1 by ! same     
means1 & ) ! same jurisdiction1 p[]s1 & 
duties z ?\gh all applicable t]ms &     
provisions ( ! ,f$]al ,trade ,commission
 ,act 7#ae ,u4,s4,c4 #da et seq47 7     
incorporat$ into & made a "p ( ?is ,act4
 ,any p]son :o violates ?is ,act %all be
 subject to ! p5alties & entitl$ to !   
privileges & immunities provid$ 9 !     
,f$]al ,trade ,commission ,act4  7b7    
,regulations ,! ,commission %all        
promulgate regulations "u section #eec (
 title #e1 ,unit$ ,/ates ,code1 to c>ry 
out ! purposes ( ?is ,act4  7c7 ,private
 "r ( action  7#a7 ,en=cem5t by         
individuals  7,a7 ,9 g5]al ,an          
individual alleg+ damages z a result ( a

 violation ( ?is ,act may br+ a civil   
action 9 any c\rt ( compet5t            
jurisdiction1 ,/ate or ,f$]al4  7,b7    
,relief ,9 a civil action br\ght "u     
subp>agraph 7,a7 9 :i* ! pla9tiff       
prevails1 ! c\rt may aw>d-- 7i7 damages 
z provid$ 9 subp>agraph 7,c72  7ii7     
reasonable attorney's fees & litigation 
co/s2 &  7iii7 any o!r relief1 includ+  
equitable or decl>atory relief1 t ! c\rt
 det]m9es appropriate4  7,c7 ,damages ,a
 prevail+ pla9tiff is entitl$ to actual 
damages z a result ( ! violation ( ?is  
,act4  7#b7 ,invalidity ( pre-dispute   
arbitration agreem5ts & pre-dispute     
jo9t-action waiv]s  7,a7 ,9 g5]al       
,not)/&+ any o!r provision ( law1 no    
pre-dispute arbitration agreem5t or     
pre-dispute jo9t-action waiv] %all be   
valid or en=ceable ) respect to a       
dispute aris+ "u ?is ,act4  7,b7        
,applicability ,any det]m9ation z to    
:e!r or h[ ?is p>agraph applies to any  
dispute %all be made by a c\rt1 r ?an an
 arbitrator1 )\t reg>d to :e!r su*      

agreem5t purports to delegate su*       
det]m9ation to an arbitrator4  7,c7     
,def9itions ,9 ?is p>agraph3 7i7        
,pre-dispute arbitration agreem5t ,! t]m
 pre-dispute arbitration agreem5t means 
any agreem5t to arbitrate a dispute t   
has n aris5 at ! "t ( mak+ ! agreem5t4  
7ii7 ,pre-dispute jo9t-action waiv] ,!  
t]m pre-dispute jo9t-action waiv] means 
an agreem5t1 :e!r or n "p ( a           
pre-dispute arbitration agreem5t1 t w\ld
 prohibit1 or waive ! "r (1 "o ( !      
p>ties to ! agreem5t to p>ticipate 9 a  
jo9t1 class1 or collective action 9 a   
judicial1 arbitral1 adm9i/ration1 or o!r
 =um1 conc]n+ a dispute t has n yet     
aris5 at ! "t ( mak+ ! agreem5t4  7iii7 
,dispute ,! t]m dispute means any claim 
relat$ to an alleg$ violation ( ?is ,act
 & betwe5 an individual & a cov]$       
organization4  7d7 ,en=cem5t by ,/ate   
attorneys g5]al  7#a7 ,9 g5]al ,if !    
*ief law en=cem5t (fic] ( a ,/ate1 or an
 (ficial or ag5cy designat$ by a ,/ate1 
has reason to believe t any p]son has   

violat$ or is violat+ ?is ,act1 !       
attorney g5]al1 (ficial1 or ag5cy ( !   
,/ate1 9 addition to any au?ority x may 
h to br+ an action 9 ,/ate c\rt "u its  
consum] protection law1 may br+ a civil 
action 9 any appropriate ,unit$ ,/ates  
di/rict c\rt or 9 any o!r c\rt (        
compet5t jurisdiction1 includ+ a ,/ate  
c\rt1 to-- 7,a7 enjo9 fur!r su*         
violation by su* p]son2  7,b7 en=ce     
compliance ) ?is ,act2  7,c7 obta9 civil
 p5alties2 &  7,d7 obta9 damages1       
re/itution1 or o!r comp5sation on behalf
 ( resid5ts ( ! ,/ate4  7#b7 ,notice &  
int]v5tion by ! ,,ftc ,! attorney g5]al 
( a ,/ate %all provide prior writt5     
notice ( any action "u p>agraph 7#a7 to 
! ,commission & provide ! ,commission ) 
a copy ( ! compla9t 9 ! action1 except 9
 any case 9 :i* su* prior notice is n   
feasible1 9 :i* case ! attorney g5]al   
%all s]ve su* notice imm$iately ^u      
in/itut+ su* action4 ,! ,commission %all
 h ! "r-- 7,a7 to int]v5e 9 ! action2   
7,b7 ^u s int]v5+1 to be he>d on all    

matt]s aris+ !re92 &  7,c7 to file      
petitions = appeal4  7#c7 ,limitation on
 ,/ate action :ile ,f$]al action is p5d+
 ,if ! ,commission has in/itut$ a civil 
action = violation ( ?is ,act1 no ,/ate 
attorney g5]al1 or (ficial or ag5cy ( a 
,/ate1 may br+ an action "u ?is         
subsection dur+ ! p5d5cy ( t action     
aga9/ any def5dant nam$ 9 ! compla9t ( !
 ,commission = any violation ( ?is ,act 
alleg$ 9 ! compla9t4  7#d7 ,relation%ip 
) ,/ate-law claims ,if ! attorney g5]al 
( a ,/ate has au?ority to br+ an action 
"u ,/ate law direct$ at acts or         
practices t also violate ?is ,act1 !    
attorney g5]al may ass]t ! ,/ate-law    
claim & a claim "u ?is ,act 9 ! same    
civil action4  #e4 ,relation%ip to o!r  
laws  7a7 ,effect ( o!r laws ,section   
#bcj ( ! ,communications ,act ( #aicd   
7#dg ,u4,s4,c4 #bcj7 %all n apply to any
 violation ( ?is ,act4  7b7 ,effect on  
,/ate laws ,no?+ 9 ?is ,act or any      
regulation promulgat$ "u ?is ,act %all  
preempt or o!rwise affect any ,/ate or  

local law4  7c7 ,sev]ability ,if any    
provision ( ?is ,act1 or ! application  
!re( to any p]son or circum/ance1 is    
held invalid1 ! rema9d] ( ?is ,act & !  
application ( su* provision to o!r      
p]sons n simil>ly situat$ or to o!r     
circum/ances %all n be affect$ by !     
invalidation4  #f4 ,,ftc en=cem5t       
au?ority  7a7 ,9 g5]al ,section #bcj7;e7
 ( ! ,communications ,act ( #aicd 7#dg  
,u4,s4,c4 #bcj7;e77 is am5d$ by add+ at 
! end ! foll[+3  7#f7 ,no effect on     
,,ftc en=cem5t ,no?+ 9 ?is section %all 
be con/ru$ to impair ! en=cem5t by !    
,f$]al ,trade ,commission ( any         
provision ( law en=c$ by ! ,f$]al ,trade
 ,commission4  4  7b7 ,applicability ,! 
am5dm5t made by ?is section %all apply )
 respect to any action or proce$+ t is  
comm5c$ on or aft] ! date ( ! enactm5t (
 ?is ,act4  #g4 ,def9itions ,z us$ 9 ?is
 ,act1 ! foll[+ def9itions apply3 7#a7  
,commission ,! t]m ,commission means !  
,f$]al ,trade ,commission4  7#b7        
,consum] product ,! t]m consum] product 

has ! mean+ giv5 su* t]m 9 section      
#c7;a7 ( ! ,consum] ,product ,safety    
,act 7#ae ,u4,s4,c4 #bjeb7;a774  7#c7   
,cyb] h>assm5t ,! t]m cyb] h>assm5t     
means electronic communication t        
h>asses1 torm5ts1 ?reat5s1 or t]rorizes 
a t>get4  7#d7 ,onl9e m>ketplace ,! t]m 
onl9e m>ketplace means a website or web 
application1 t-- 7,a7 includes features 
t all[ =1 facilitate1 or enable         
?ird-p>ty sell]s to engage 9 ! sale1    
pur*ase1 paym5t1 /orage1 %ipp+1 or      
deliv]y ( a consum] product 9 ! ,unit$  
,/ates2 &  7,b7 ho/s "o or m ?ird-p>ty  
sell]s4  7#e7 ,sell] ,! t]m sell] means 
a p]son or entity t sells1 (f]s to sell1
 or contracts to sell a consum] product 
?r\gh an onl9e m>ketplace's plat=m4     
7#f7 ,social m$ia plat=m ,! t]m social  
m$ia plat=m means a website or mobile   
web application t-- 7,a7 p]mits a p]son 
to become a regi/]$ us]1 e/abli% an     
acc\nt1 or create a pr(ile = ! purpose (
 all[+ ! us] to create1 %>e1 & view     
us]-g5]at$ cont5t ?r\gh su* an acc\nt or

 pr(ile2  7,b7 enables "o or m us]s to  
g5]ate cont5t t c be view$ by o!r us]s (
 ! plat=m2 &  7,c7 prim>ily s]ves z a   
m$ium = us]s to int]act ) cont5t g5]at$ 
by o!r us]s ( ! m$ium & = ! plat=m to   
deliv] ads to us]s4  7#g7 ,us] ,! t]m   
us] means a p]son or entity t uses a    
social m$ia plat=m or onl9e m>ketplace =
 any purpose1 includ+ adv]tis]s &       
sell]s1 reg>dless ( :e!r t p]son has an 
acc\nt or is o!rwise regi/]$ ) ! plat=m4