,i  #aai? ,,congress  #b;d ,session  ,h4
 ,r4 #ajjcf  ,,9 ,,! ,,h\se ,,(         
,,repres5tatives  ,augu/ #c1 #bjbf,ms4  
,pett]s5 7= h]self1 ,mr4 ,m\lton1 ,ms4  
,ans>i1 & ,ms4 ,/rickl&7 introduc$ !    
foll[+ bill2 :i* 0 ref]r$ to !          
,committee on ,ov]sight & ,gov]nm5t     
,re=m  ,a ,,bill  ,to direct !          
,comptroll] ,g5]al ( ! ,unit$ ,/ates to 
conduct a /udy on ! impact ( ,f$]al     
r$uctions 9 =ce & o!r ,f$]al civilian   
work=ce r$uction ef=ts on con/itu5t     
s]vices1 & = o!r purposes4  #a4 ,%ort   
title ,?is ,act may be cit$ z !         
,con/itu5t ,s]vices ,impacts ( ,f$]al   
,work=ce ,fir+s ,act4  #b4 ,f9d+s       
,congress f9ds ! foll[+3  7#a7 ,_m      
,f$]al ag5cies provide ess5tial         
con/itu5t s]vices1 includ+ process+     
b5efits1 respond+ to casework inquiries1
 adm9i/]+ grants1 conduct+ outrea*1 &   
ma9ta9+ public fac+ op]ations4  7#b7    
,f$]al r$uctions 9 =ce may significantly
 alt] ag5cy /aff+ levels1 affect+ !     
deliv]y ( con/itu5t fac+ s]vices across 

! ,f$]al ,gov]nm5t4  7#c7 ,work=ce      
r$uctions may increase s]vice backlogs1 
l5g!n process+ times1 r$uce access to 9 
p]son or telephone assi/ance1 & dim9i% !
 ov]all responsiv5ess ( ag5cies to      
con/itu5ts4  7#d7 ,r$uctions 9 =ce may  
disproportionately affect ag5cies ) high
 volumes ( public int]action1 includ+ ^?
 adm9i/]+ ,social ,security1 vet]ans    
b5efits1 immigration s]vices1 tax       
adm9i/ration1 & disa/] assi/ance4  7#e7 
,!re is curr5tly no compreh5sive ,f$]al 
assessm5t ( h[ r$uctions 9 =ce affect   
con/itu5t s]vices1 s]vice deliv]y       
p]=mance1 or ! ability ( ag5cies to meet
 /atutory & mission critical            
obligations4  7#f7 ,dur+ & aft] a       
r$uction 9 =ce1 ag5cies may be unable to
 provide timely in=mation or case       
specific responses to ,memb]s (         
,congress or congressional /aff1 impair+
 ! ability ( ,congress to assi/         
con/itu5ts 9 resolv+ issues involv+     
,f$]al programs4  #c4 ,,gao /udy on     
impact ( r$uctions 9 =ce on ag5cy       

con/itu5t s]vices  7a7 ,9 g5]al ,!      
,comptroll] ,g5]al ( ! ,unit$ ,/ates    
%all conduct a compreh5sive /udy on !   
impacts ( r$uctions 9 =ce on con/itu5t  
s]vices provid$ by ,f$]al ag5cies4  7b7 
,scope ( /udy ,su* /udy %all exam9e1 at 
a m9imum--  7#a7 *anges 9 con/itu5t     
s]vice p]=mance metrics foll[+ a        
r$uction 9 =ce1 includ+-- 7,a7 process+ 
times = b5efits1 claims1 & applications2
  7,b7 casework responsiv5ess &         
resolution rates2  7,c7 call c5t] wait  
times & s]vice availability2 &  7,d7    
public fac+ op]ational capacity1 includ+
 field (fice h\rs & /aff+2  7#b7 impacts
 on s]vice backlogs & delays across     
ag5cies ) significant con/itu5t         
int]action2  7#c7 effects on ag5cies    
ability to meet /atutory deadl9es or    
mission critical s]vice obligations2    
7#d7 op]ational & adm9i/rative *all5ges 
fac$ by ag5cies 9 ma9ta9+ con/itu5t     
s]vices dur+ & aft] a r$uction 9 =ce2   
7#e7 diff]5ces 9 impacts bas$ on-- 7,a7 
size & scale ( ! r$uction 9 =ce2  7,b7  

geographic di/ribution ( affect$        
employees2 &  7,c7 ag5cy mission1 s]vice
 volume1 & work=ce composition2  7#f7   
hi/orical case /udies ( significant     
r$uctions 9 =ce occurr+ )9 ! previ\s #bj
 ye>s & _! effects on con/itu5t s]vices2
  7#g7 /rategies us$ by ag5cies to      
mitigate s]vice disruptions2  7#h7 !    
ext5t to :i* r$uctions 9 =ce imp$e      
ag5cies' ability to respond to          
congressional casework inquiries1       
includ+ situations 9 :i* ag5cies _c     
provide necess>y in=mation = ,memb]s (  
,congress to assi/ con/itu5ts2  7#i7    
:e!r an ag5cy *ang$ ! def9ition ( a     
backlog1 complet$ case1 process+ "t1    
s]vice t>get1 or o!r p]=mance measure   
be=e or aft] ! work=ce r$uction2  7#aj7 
:e!r ! ag5cy r$uc$ or re/rict$ access to
 s]vices1 includ+ %ort] (fice h\rs1 few]
 appo9tm5ts1 ab&on$ calls1 website      
problems1 or p be+ turn$ away be=e a    
case 0 =mally op5$2  7#aa7 error rates1 
appeals1 rev]sals1 reop5$ cases1 repeat 
contacts1 miss$ inspections1 & :e!r an  

issue 0 actually resolv$ r ?an simply   
clos$2  7#ab7 workload effects on !     
employees :o rema91 includ+ caseloads1  
ov]time1 leave d5ials1 burn\t1 morale1  
safety issues1 & subsequ5t resignations 
or retirem5ts2  7#ac7 :e!r "w 0 %ift$   
some:]e else1 includ+ to ano!r ag5cy    
compon5t or contractors2  7#ad7 ! full  
co/ ( ! r$uctions 9 =ce1 includ+        
ov]time1 contract+1 sev]ance1           
relocation1 litigation1 rehir+1 &       
retra9+1 r ?an j ! initial payroll      
sav+s2  7#ae7 localiz$ impacts1 includ+ 
at field (fices1 geographic regions1    
occupations1 or programs2  7#af7        
long]-t]m impacts1 includ+ in/itutional 
k loss & increas$ attrition2 &  7#ag7   
:e!r ! mitigation ef=ts 7 su/a9able or  
dep5d$ on ov]time1 def]r$ "w1 r$uc$     
quality control1 or employees tempor>ily
 absorb+ additional duties4  7c7        
,consultation ,9 conduct+ ! /udy1 !     
,comptroll] ,g5]al %all seek to consult 
)-- 7#a7 ,f$]al ag5cies ) sub/antial    
con/itu5t s]vice responsibilities2  7#b7

 ! ,(fice ( ,p]sonnel ,managem5t2  7#c7 
labor unions repres5t+ ,f$]al employees2
 &  7#d7 public adm9i/ration exp]ts1    
s]vice deliv]y rese>*]s1 & work=ce      
analy/s4  7d7 ,data ,s\rces ,! /udy may 
use adm9i/rative data1 surveys1 p]=mance
 metrics1 economic model+1 & publicly   
available s]vice deliv]y /ati/ics4  7e7 
,,gao ,report  7#a7 ,deadl9e ,n lat] ?an
 #ah mon?s aft] ! date ( ! enactm5t (   
?is ,act1 ! ,comptroll] ,g5]al %all     
submit a report on ! /udy conduct$ "u   
subsection 7a7 to-- 7,a7 ! ,committee on
 ,ov]sight & ,gov]nm5t ,re=m ( ! ,h\se (
 ,repres5tatives2  7,b7 ! ,committee on 
,homel& ,security & ,gov]nm5tal ,affairs
 ( ! ,s5ate2  7,c7 ! ,committee on      
,education & ,work=ce ( ! ,h\se (       
,repres5tatives2 &  7,d7 ! ,committee on
 ,heal?1 ,education1 ,labor1 & ,p5sions 
( ! ,s5ate4  7#b7 ,cont5ts ,! report    
%all include--  7,a7 f9d+s & analysis f 
! /udy1 includ+-- 7i7 an assessm5t ( h[ 
r$uctions 9 =ce affect$ con/itu5t s]vice
 deliv]y across ag5cies2  7ii7          

id5tification ( ag5cies exp]i5c+ !      
greate/ s]vice disruptions2  7iii7      
evaluation ( :e!r r$uctions 9 =ce       
improv$ or impair$ ag5cy effici5cy2 &   
7iv7 recomm5dations = /atutory or       
adm9i/rative *anges to /r5g!n con/itu5t 
s]vice cont9uity dur+ work=ce r$uctions2
  7,b7 project$ %ort t]m & long t]m     
impacts ( r$uctions 9 =ce on con/itu5t  
s]vices2  7,c7 policy options =         
,congress to consid]1 includ+ pot5tial  
,f$]al assi/ance1 coord9ation me*anisms1
 or s]vice cont9uity plann+ tools to    
address any id5tifi$ delays 9 con/itu5t 
s]vices result+ f r$uctions 9 =ce2 &    
7,d7 an evaluation ( h[ a r$uction 9    
=ce-relat$ /aff+ %ortages affect$       
ag5cies' ability to respond to          
congressional casework inquiries &      
provide in=mation necess>y = ,memb]s (  
,congress to assi/ con/itu5ts4  7#c7    
,public availability ,! ,comptroll]     
,g5]al %all make ! report publicly      
available on ! website ( ! ,gov]nm5t    
,acc\ntability ,(fice4  7f7 ,def9itions 

,9 ?is ,act--  7#a7 ! t]m con/itu5t     
s]vices means s]vices provid$ by ,f$]al 
ag5cies1 includ+ process+ b5efits1      
respond+ to casework inquiries1 adm9i/]+
 applications1 provid+ public in=mation1
 respond+ to inquiries & reque/s f      
,congress1 & ma9ta9+ public fac+        
op]ations2 &  7#b7 ! t]m r$uction 9 =ce 
means--  7,a7 a r$uction 9 =ce "u       
sub*apt] ,i ( *apt] #ce or section #ceie
 ( title #e1 ,unit$ ,/ates ,code2 &     
7,b7 any o!r significant d[nsiz+ action 
) respect to ! ,f$]al civilian          
employees1 includ+ ! ,def]r$            
,resignation ,program1 ! mass t]m9ation 
( probation>y employees1 ! use ( !      
,volunt>y ,e>ly ,retirem5t ,au?ority &  
,volunt>y ,sep>ation ,inc5tive ,paym5ts1
 hir+ freezes1 non-r5ewal ( t]m or      
tempor>y employees1 & =c$ relocations or
 direct$ reassignm5ts lead+ to          
sep>ation4