,,ii  #aah? ,,congress  #a/ ,session    
,s4 #cbef  ,,9 ,,! ,,s5ate ,,( ,,!      
,,unit$ ,,/ates  ,novemb] #h1 #bjbc,mr4 
,k+ 7= himself & ,mr4 ,cornyn7 introduc$
 ! foll[+ bill2 :i* 0 read twice &      
ref]r$ to ! ,committee on ,vet]ans'     
,affairs  ,a ,,bill  ,to am5d title #ch1
 ,unit$ ,/ates ,code1 to e/abli% !      
,vet]ans ,exp]i5ce ,(fice1 & = o!r      
purposes4  #a4 ,%ort title ,?is ,act may
 be cit$ z ! ,improv+ ,vet]ans'         
,exp]i5ce ,act ( #bjbc4  #b4 ,e/abli%m5t
 ( ,vet]ans ,exp]i5ce ,(fice  7a7 ,9    
g5]al ,*apt] #c ( title #ch1 ,unit$     
,/ates ,code1 is am5d$ by add+ at ! end 
! foll[+ new section3  #cbe4 ,vet]ans   
,exp]i5ce ,(fice  7a7 ,e/abli%m5t ,!re  
is e/abli%$ 9 ! ,dep>tm5t )9 ! ,(fice ( 
! ,secret>y an (fice to be kn[n z !     
,vet]ans ,exp]i5ce ,(fice 7h]e9aft]     
ref]r$ to z ! ,(fice 9 ?is section74    
7b7 ,head ( ,(fice  7#a7 ,! head ( !    
,(fice %all be ! ,*ief ,vet]ans         
,exp]i5ce ,(fic]4  7#b7 ,! ,*ief        
,vet]ans ,exp]i5ce ,(fic] %all-- 7,a7 be

 appo9t$ by ! ,secret>y f among         
individuals ! ,secret>y consid]s        
qualifi$ to p]=m ! duties ( ! position2 
&  7,b7 report directly to ! ,secret>y4 
7c7 ,function ,! functions ( ! ,(fice   
are z foll[s3 7#a7 ,to c>ry out ! key   
cu/om] exp]i5ce initiatives ( !         
,dep>tm5t1 includ+ sett+ ! cu/om]       
exp]i5ce /rategy1 framework1 policy1 &  
o!r guidance = ! ,dep>tm5t4  7#b7       
,requir+ ! heads ( o!r organizations &  
(fices )9 ! ,dep>tm5t to report regul>ly
 on cu/om] exp]i5ce metrics1 action     
plans1 & o!r cu/om] exp]i5ce improvem5t 
ef=ts4  7#c7 ,to c>ry out su* o!r       
functions relat+ to cu/om] exp]i5ce z ! 
,secret>y consid]s appropriate4  7d7    
,/aff & res\rces  7#a7 ,! ,secret>y %all
 ensure t ! ,(fice has su* /aff1        
res\rces1 & access to cu/om] exp]i5ce   
in=mation z may be necess>y to c>ry out 
! functions ( ! ,(fice4  7#b7 ,funds    
available = basic pay & o!r adm9i/rative
 exp5ses ( o!r ,dep>tm5t organizations  
%all also be available to reimburse !   

,(fice = all s]vices provid$ at rates   
:i* w recov] actual co/s = s]vices      
provid$ to su* organizations4  4  7b7   
,cl]ical am5dm5t ,! table ( sections at 
! beg9n+ ( *apt] #c ( su* title is am5d$
 by add+ at ! end ! foll[+ new item3    
#cbe4 ,vet]ans ,exp]i5ce ,(fice4  4