,i  #aah? ,,congress  #a/ ,session  ,h4 
,r4 #ffef  ,,9 ,,! ,,h\se ,,(           
,,repres5tatives  ,decemb] #g1 #bjbc,mr4
 ,calv]t 7= himself & ,mr4 ,cuell>7     
introduc$ ! foll[+ bill2 :i* 0 ref]r$ to
 ! ,committee on ,ways & ,means1 & 9    
addition to ! ,committee on ,vet]ans'   
,affairs1 = a p]iod to be subsequ5tly   
det]m9$ by ! ,speak]1 9 ea* case =      
consid]ation ( su* provisions z fall )9 
! jurisdiction ( ! committee conc]n$  ,a
 ,,bill  ,to direct ! ,secret>y (       
,vet]ans ,affairs & ! ,commission] (    
,social ,security to implem5t automat$  
sy/ems ) callback functionality = ea*   
cu/om] s]vice telephone l9e ( !         
,dep>tm5t ( ,vet]ans ,affairs & !       
,social ,security ,adm9i/ration1        
respectively1 & = o!r purposes4  #a4    
,%ort title ,?is ,act may be cit$ z !   
,/uck ,on ,hold ,act4  #b4 ,improvem5ts 
reg>d+ wait times ( call]s to cu/om]    
s]vice telephone l9es ( c]ta9 ag5cies   
7a7 ,cu/om] s]vice telephone l9es ( !   
,dep>tm5t ( ,vet]ans ,affairs  7#a7     

,automat$ sy/em ,n lat] ?an #a ye> aft] 
! date ( ! enactm5t ( ?is ,act1 !       
,secret>y ( ,vet]ans ,affairs %all      
implem5t = ea* cu/om] s]vice telephone  
l9e ( ! ,dep>tm5t ( ,vet]ans ,affairs an
 automat$ sy/em t-- 7,a7 in=ms any call]
 to su* a telephone l9e ab\t !          
anticipat$ wait "t1 if any2 &  7,b7     
automatically (f]s a callback to any su*
 call] ) an anticipat$ wait "t ( m ?an  
#ae m9utes4  7#b7 ,guidance reg>d+ call]
 wait times ,! ,secret>y %all issue su* 
guidance z is necess>y to r$uce ! av]age
 wait "t ( call]s to a cu/om] s]vice    
telephone l9e ( ! ,dep>tm5t to n m ?an  
#ae m9utes4 ,all calls w be answ]$ 9 !  
ord] 9 :i* !y are receiv$4  7b7 ,cu/om] 
s]vice telephone l9es ( ! ,social       
,security ,adm9i/ration  7#a7 ,automat$ 
sy/em ,n lat] ?an #a ye> aft] ! date ( !
 enactm5t ( ?is ,act1 ! ,commission] (  
,social ,security %all implem5t = ea*   
cu/om] s]vice telephone l9e ( ! ,social 
,security ,adm9i/ration an automat$     
sy/em t-- 7,a7 in=ms any call] to su* a 

telephone l9e ab\t ! anticipat$ wait "t1
 if any2 &  7,b7 automatically (f]s a   
callback to any su* call] ) an          
anticipat$ wait "t ( m ?an #ae m9utes4  
,all calls w be answ]$ 9 ! ord] 9 :i* !y
 are receiv$4  7#b7 ,guidance reg>d+    
call] wait times ,! ,commission] %all   
issue su* guidance z is necess>y to     
r$uce ! av]age wait "t ( call]s to a    
cu/om] s]vice telephone l9e ( ! ,social 
,security ,adm9i/ration to n m ?an #ae  
m9utes4