,,ii #aaf? ,,congress #a/ ,session ,s4 #bcda ,,9 ,,! ,,s5ate ,,( ,,! ,,unit$ ,,/ates ,july #cj1 #bjai,mr4 ,blum5?al 7= himself1 ,mr4 ,m>key1 ,mr4 ,:iteh\se1 ,mr4 ,wyd51 & ,mr4 ,casey7 introduc$ ! foll[+ bill2 :i* 0 read twice & ref]r$ to ! ,committee on ,comm]ce1 ,sci5ce1 & ,transportation ,a ,,bill ,to e/abli% protections = pass5g]s 9 air transportation1 & = o!r purposes4 #a4 ,%ort title2 table ( cont5ts 7a7 ,%ort title ,?is ,act may be cit$ z ! ,airl9e ,pass5g]s' ,bill ( ,rights4 7b7 ,table ( cont5ts ,! table ( cont5ts = ?is ,act is z foll[s3 ,sec4 #a4 ,%ort title2 table ( cont5ts4 ,sec4 #b4 ,def9itions4 ,title ,i--,pass5g] ,protections ,sec4 #aja4 ,rules reg>d+ comp5sation provid$ to pass5g]s4 ,sec4 #ajb4 ,m9imum comp5sation provid$ to pass5g]s involunt>ily d5i$ bo>d+4 ,sec4 #ajc4 ,delays & cancellations4 ,sec4 #ajd4 ,unfair & deceptive attribution ( delays & cancellations to =ce majeure ev5ts4 ,sec4 #aje4 ,int]l9e agreem5ts & protections4 ,sec4 #ajf4 ,protections relat+ to space = pass5g]s on aircraft4 ,sec4 #ajg4 ,availability ( lavatories on pass5g] aircraft4 ,sec4 #ajh4 ,availability ( potable wat] on pass5g] aircraft4 ,sec4 #aji4 ,tra9+ on rights ( pass5g]s4 ,sec4 #aaj4 ,report on quality & safety ( food & wat] on pass5g] aircraft4 ,sec4 #aaa4 ,report on suffici5cy ( available flight crews & aircraft4 ,title ,,ii--,consum] ,protections ,sec4 #bja4 ,protections relat+ to ! imposition ( fees t are n reasonable & proportional to ! co/s incurr$4 ,sec4 #bjb4 ,protections relat+ to disclosure ( flight in=mation4 ,sec4 #bjc4 ,transp>5cy 9 pric+ ( tickets 9 air transportation4 ,sec4 #bjd4 ,disclosure ( l[e/ f>es = air transportation4 ,sec4 #bje4 ,frequ5t fly] programs fairness & transp>5cy4 ,sec4 #bjf4 ,refunds = lo/1 damag$1 delay$1 or pilf]$ baggage4 ,sec4 #bjg4 ,pass5g] rights transp>5cy4 ,sec4 #bjh4 ,private "r ( action aga9/ unfair & deceptive practices4 ,sec4 #bji4 ,fairness & transp>5cy 9 contracts ( c>riage4 ,sec4 #baj4 ,private "r ( action = discrim9ation claims aga9/ air c>ri]s4 ,sec4 #baa4 ,no preemption ( consum] protection claims4 ,sec4 #bab4 ,invalidation ( pre-dispute arbitration & class-action waiv] clauses 9 c]ta9 contracts relat+ to pass5g] air transportation4 ,sec4 #bac4 ,consum] compla9t process improvem5t4 ,title ,,iii--,p5alties = ,air ,c>ri]s ,sec4 #cja4 ,increase 9 civil p5alty = violations ( pass5g] protection laws4 ,sec4 #cjb4 ,report on imposition ( civil p5alties4 ,sec4 #cjc4 ,/udy ( di/ribution ( civil p5alties to consum]s4 ,sec4 #cjd4 ,prohibition on negotiation ( r$uctions 9 civil p5alties4 ,title ,,iv--,competitiv5ess ( ,air ,c>ri]s ,sec4 #dja4 ,analysis ( air c>ri] m]g]s4 #b4 ,def9itions ,except z o!rwise specifically provid$1 9 ?is ,act3 7#a7 ,adm9i/rator ,! t]m ,adm9i/rator means ! ,adm9i/rator ( ! ,f$]al ,aviation ,adm9i/ration4 7#b7 ,advisory ,committee = ,aviation ,consum] ,protection ,! t]m ,advisory ,committee = ,aviation ,consum] ,protection means ! advisory committee e/abli%$ "u section #daa ( ! ,,faa ,mod]nization & ,re=m ,act ( #bjab 7#di ,u4,s4,c4 #dbcja note prec474 7#c7 ,air c>ri] ,! t]m air c>ri] means an air c>ri] or =eign air c>ri]1 z ^? t]ms are def9$ 9 section #djajb ( title #di1 ,unit$ ,/ates ,code4 7#d7 ,air transportation ,! t]m air transportation has ! mean+ giv5 t t]m 9 section #djajb ( title #di1 ,unit$ ,/ates ,code4 7#e7 ,ancill>y fee ,! t]m ancill>y fee1 ) respect to a fee impos$ by an air c>ri]1 means any fee = an optional s]vice1 includ+ any fee = a fir/ or second *eck$ bag or a c>ry-on bag1 cancellation ( an it9]>y1 *anges 9 an it9]>y1 seat assignm5t1 or advance bo>d+4 7#f7 ,appropriate committees ( ,congress ,! t]m appropriate committees ( ,congress means ! ,committee on ,comm]ce1 ,sci5ce1 & ,transportation ( ! ,s5ate & ! ,committee on ,transportation & ,infra/ructure ( ! ,h\se ( ,repres5tatives4 7#g7 ,pur*ase ,! t]m pur*ase1 ) respect to a ticket = travel 9 air transportation1 means ! pur*ase ( a ticket us+ ca% or cr$it or us+ miles aw>d$ ?r\gh ! frequ5t fly] program ( an air c>ri]4 7#h7 ,secret>y ,! t]m ,secret>y means ! ,secret>y ( ,transportation4 7#i7 ,ticket ag5t ,! t]m ticket ag5t has ! mean+ giv5 t t]m 9 section #djajb ( title #di1 ,unit$ ,/ates ,code4 ,i ,pass5g] ,protections #aja4 ,rules reg>d+ comp5sation provid$ to pass5g]s ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations-- 7#a7 all[+ an air c>ri] to (f] comp5sation to a pass5g] to inc5tivize ! pass5g] to rel9qui% ! pass5g]'s seat on a flight op]at$ by ! air c>ri]2 7#b7 prohibit+ an air c>ri] f impos+ a cap on ! am\nt ( comp5sation ! air c>ri] c provide to a pass5g] 9 ex*ange = ! pass5g] rel9qui%+ a seat2 & 7#c7 requir+ an air c>ri] to provide any comp5sation provid$ to a pass5g] 9 ex*ange = ! pass5g] rel9qui%+ a seat 9 ! =m ( ca%4 #ajb4 ,m9imum comp5sation provid$ to pass5g]s involunt>ily d5i$ bo>d+ ,n lat] ?an #fj days aft] ! date ( enactm5t ( ?is ,act1 ! ,secret>y %all1 not)/&+ section #dbe7;e77#b7 ( ! ,,faa ,reau?orization ,act ( #bjah1 issue a f9al rule to revise "p #bej ( title #ad1 ,code ( ,f$]al ,regulations1 to e/abli% t #a1cej is ! m9imum level ( comp5sation an air c>ri] or =eign air c>ri] mu/ pay to a pass5g] :o is involunt>ily d5i$ bo>d+ z ! result ( an ov]sold flight4 #ajc4 ,delays & cancellations 7a7 ,regulations ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations requir+1 if a pass5g]'s flight is delay$ or cancell$ = any reason )9 ! control ( ! air c>ri] 7includ+ crew s*$ul+1 r\t9e ma9t5ance1 function+ ( in=mation te*nology sy/ems1 pass5g] s]vice issues1 issues relat$ to baggage s]vices1 issues relat$ to gr\nd h&l+ ( aircraft1 or o!r reasons z specifi$ by ! ,secret>y7 &-- 7#a7 ! pass5g]'s arrival at ! pass5g]'s de/9ation is delay$ by m ?an #a h\r & less ?an #d h\rs aft] ! orig9ally s*$ul$ arrival ( ! pass5g]1 ! air c>ri]-- 7,a7 to automatically refund to ! pass5g] ! am\nt ! pass5g] paid = ! ticket2 & 7,b7 to f9d a seat = ! pass5g] on ano!r flight op]at$ by ! air c>ri]1 on a flight op]at$ by ano!r air c>ri]1 or on an alt]native means ( transportation1 at no additional exp5se to ! pass5g]1 t results 9 ! pass5g] arriv+ at ! pass5g]'s de/9ation n lat] ?an #d h\rs aft] ! orig9al s*$ul$ arrival "t2 7#b7 ! pass5g]'s arrival at ! pass5g]'s de/9ation is delay$ by m ?an #d h\rs aft] ! orig9ally s*$ul$ arrival ( ! pass5g]1 ! air c>ri]-- 7,a7 to automatically refund to ! pass5g] ! am\nt ! pass5g] paid = ! ticket2 7,b7 to f9d a seat = ! pass5g] on ano!r flight op]at$ by ! air c>ri]1 on a flight op]at$ by ano!r air c>ri]1 or on an alt]native means ( transportation1 at no additional exp5se to ! pass5g]1 at ! e>lie/ available opportunity1 if ! pass5g] s *ooses2 7,c7 to provide comp5sation to ! pass5g] ( #a1cej ca%2 & 7,d7 to provide a pass5g] ) an am\nt equal to ! co/ ( a meal2 & 7#c7 ! pass5g]'s dep>ture is delay$ until ! next day1 ! air c>ri] to provide ! pass5g] ) an am\nt equal to ! co/ ( hotel lodg+1 9 addition to ! requirem5ts ( p>agraph 7#b74 7b7 ,sav+s provision ,no?+ 9 ?is section %all be con/ru$ z affect+ ! au?ority ( an air c>ri] to maximize its sy/em capacity dur+ wea!r-relat$ ev5ts to accommodate ! greate/ numb] ( pass5g]s4 #ajd4 ,unfair & deceptive attribution ( delays & cancellations to =ce majeure ev5ts ,section #dagab ( title #di1 ,unit$ ,/ates ,code1 is am5d$ by add+ at ! end ! foll[+3 7d7 ,attribution ( delays & cancellations to =ce majeure ev5ts ,x %all be an unfair or deceptive practice "u subsection 7a7 = an air c>ri] or =eign air c>ri] to attribute ! delay or cancellation ( a flight op]at$ by ! c>ri] or by ano!r air c>ri] or =eign air c>ri] ) :i* ! c>ri] has a code%>+ or o!r jo9t m>ket+ arrangem5t to a =ce majeure ev5t unless ! delay or cancellation is caus$ by an ev5t n )9 ! control ( ! air c>ri] op]at+ ! flight1 su* z wea!r1 an act ( ,god1 or a w> or o!r ho/ilities4 4 #aje4 ,int]l9e agreem5ts & protections 7a7 ,regulations ,n lat] ?an #a ye> aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations-- 7#a7 to facilitate int]l9e agreem5ts & relat$ practices betwe5 air c>ri]s & provid]s ( o!r modes ( transportation2 & 7#b7 to e/abli% a compla9t & rem$iation process ?r\gh :i* p>ties may submit compla9ts & resolve disputes reg>d+ ! e/abli%m5t & implem5tation ( int]l9e agreem5ts4 7b7 ,int]l9e agreem5ts ,! regulations prescrib$ pursuant to subsection 7a77#a7 %all-- 7#a7 include provisions to prev5t air c>ri]s & o!r transportation provid]s f significantly h9d]+ or prev5t+ will+ air c>ri]s or o!r transportation provid]s f ent]+ into int]l9e agreem5ts or conduct+ relat$ practices2 7#b7 require air c>ri]s to explicitly notify pass5g]s :5 !y are eligible to be provid$ transportation by ano!r air c>ri] or a provid] ( ano!r mode ( transportation2 7#c7 aft] an eligible pass5g] is notifi$ "u p>agraph 7#b71 require air c>ri]s to attempt to provide to ! pass5g] transportation ?r\gh ano!r air c>ri] or a provid] ( ano!r mode ( transportation1 ^u ! pass5g]'s reque/1 if ! air c>ri] has an int]l9e agreem5t ) ! o!r air c>ri] or transportation provid]2 7#d7 prohibit air c>ri]s & o!r transportation provid]s f unduly or improp]ly influ5c+ ! decision ( a p>tn]1 subsidi>y1 or v5dor to ent] into an int]l9e agreem5t1 ! t]ms or conditions ( su* an agreem5t1 or relat$ practices2 7#e7 acc\nt = op]ational records1 seat availability1 & capacity2 & 7#f7 promote competition & ! public int]e/4 7c7 ,compla9t & rem$iation process ,! compla9t & rem$iation processes e/abli%$ pursuant to subsection 7a77#b7 may provide = appropriate p5alties & rem$ies = violations ( an int]l9e agreem5t4 #ajf4 ,protections relat+ to space = pass5g]s on aircraft 7a7 ,moratorium on r$uctions to aircraft seat size 7#a7 ,9 g5]al ,n lat] ?an #cj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,adm9i/rator %all prohibit any air c>ri] f r$uc+ ! size1 wid?1 or pit* ( seats on pass5g] aircraft op]at$ by ! air c>ri]1 ! am\nt ( leg room p] seat on su* aircraft1 or ! wid? ( aisles on su* aircraft4 7#b7 ,t]m9ation ,! prohibition "u p>agraph 7#a7 %all t]m9ate on ! date on :i* ! regulations requir$ by subsection 7b7 take effect4 7b7 ,regulations relat+ to space = pass5g]s on aircraft ,n lat] ?an #a ye> aft] ! date ( enactm5t ( ?is ,act1 & aft] provid+ notice & an opportunity = comm5t1 ! ,adm9i/rator %all issue regulations-- 7#a7 e/abli%+ m9imum dim5sions = pass5g] seats on aircraft op]at$ by air c>ri]s 9 int]/ate air transportation or intra/ate air transportation1 includ+ ! size1 wid?1 & pit* ( seats1 ! am\nt ( leg room1 & ! wid? ( aisles on su* aircraft = ! safety & heal? ( pass5g]s2 & 7#b7 requir+ ea* air c>ri] to prom95tly display on a publicly available int]net website ( ! air c>ri] ! am\nt ( space available = ea* pass5g] on pass5g] aircraft op]at$ by ! air c>ri] or by ano!r air c>ri] ) :i* ! air c>ri] has a code%>+ or o!r jo9t m>ket+ arrangem5t1 includ+ ! size1 wid?1 & pit* ( seats1 ! am\nt ( leg room1 & ! wid? ( aisles on su* aircraft4 7c7 ,consultations ,9 prescrib+ ! regulations requir$ "u subsection 7b71 ! ,adm9i/rator %all consult ) ! ,occupational ,safety & ,heal? ,adm9i/ration1 ! ,c5t]s = ,disease ,control & ,prev5tion1 pass5g] advocacy organizations1 physicians1 & ergonomic eng9e]s4 7d7 ,con=m+ repeal ,section #egg ( ! ,,faa ,reau?orization ,act ( #bjah is repeal$4 #ajg4 ,availability ( lavatories on pass5g] aircraft 7a7 ,9 g5]al ,sub*apt] ,i ( *apt] #dag ( title #di1 ,unit$ ,/ates ,code1 is am5d$ by add+ at ! end ! foll[+3 #dagbg4 ,availability ( lavatories on pass5g] aircraft 7a7 ,9 g5]al ,ea* air c>ri] & =eign air c>ri] %all ensure t ea* pass5g] aircraft op]at$ by ! air c>ri] or =eign air c>ri] ma9ta9s suffici5t functional lavatories 7z det]m9$ by ! ,secret>y ( ,transportation7 t-- 7#a7 are available = use1 free ( *>ge1 any "t pass5g]s are on bo>d ! aircraft2 & 7#b7 c accommodate individuals ) disabilities4 7b7 ,disability def9$ ,9 ?is section1 ! t]m disability has ! mean+ giv5 t t]m 9 section #c ( ! ,am]icans ) ,disabilities ,act ( #aiij 7#db ,u4,s4,c4 #abajb74 7c7 ,regulations ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ! ,airl9e ,pass5g]s' ,bill ( ,rights1 ! ,secret>y ( ,transportation %all prescribe su* regulations z are necess>y to c>ry out ?is section4 4 7b7 ,cl]ical am5dm5t ,! analysis = *apt] #dag ( su* title is am5d$ by ins]t+ aft] ! item relat+ to section #dagbf ! foll[+3 #dagbg4 ,availability ( lavatories on pass5g] aircraft4 4 #ajh4 ,availability ( potable wat] on pass5g] aircraft 7a7 ,9 g5]al ,sub*apt] ,i ( *apt] #dag ( title #di1 ,unit$ ,/ates ,code1 z am5d$ by section #ajg7;a71 is am5d$ by add+ at ! end ! foll[+3 #dagbh4 ,availability ( potable wat] on pass5g] aircraft 7a7 ,9 g5]al ,ea* air c>ri] & =eign air c>ri] %all ensure t potable wat] is available1 free ( *>ge1 to pass5g]s on bo>d aircraft op]at$ by ! air c>ri] or =eign air c>ri]4 7b7 ,regulations ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ! ,airl9e ,pass5g]s' ,bill ( ,rights1 ! ,secret>y ( ,transportation %all prescribe su* regulations z are necess>y to c>ry out ?is section4 4 7b7 ,cl]ical am5dm5t ,! analysis = *apt] #dag ( su* title1 z am5d$ by section #ajg7;b71 is am5d$ by ins]t+ aft] ! item relat+ to section #dagbg ! foll[+3 #dagbh4 ,availability ( potable wat] on pass5g] aircraft4 4 #aji4 ,tra9+ on rights ( pass5g]s ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations requir+ an air c>ri] to provide1 n less frequ5tly ?an e #ahj days1 tra9+ on ! rights ( pass5g]s to employees & repres5tatives ( ! air c>ri] t directly int]act ) pass5g]s1 includ+ ticket ag5ts1 gate ag5ts1 pilots1 & flight att5dants4 #aaj4 ,report on quality & safety ( food & wat] on pass5g] aircraft ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,adm9i/rator %all submit to ! appropriate committees ( ,congress a report assess+ ! quality & safety ( food & potable wat] on pass5g] aircraft4 #aaa4 ,report on suffici5cy ( available flight crews & aircraft ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,adm9i/rator %all submit to ! appropriate committees ( ,congress a report assess+-- 7#a7 :e!r air c>ri]s ensure t suffici5t flight crews & aircraft are available = s*$ul$ flights2 & 7#b7 ! ext5t to :i* n hav+ suffici5t flight crews & aircraft available affects arrival & dep>ture times4 ,,ii ,consum] ,protections #bja4 ,protections relat+ to ! imposition ( fees t are n reasonable & proportional to ! co/s incurr$ 7a7 ,9 g5]al ,n lat] ?an #bgj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations-- 7#a7 prohibit+ an air c>ri] f impos+ fees describ$ 9 subsection 7b7 t are unreasonable or disproportional to ! co/s incurr$ by ! air c>ri]2 & 7#b7 e/abli%+ /&>ds = assess+ :e!r su* fees are reasonable & proportional to ! co/s incurr$ by ! air c>ri]4 7b7 ,fees describ$ ,! fees describ$ 9 ?is subsection are-- 7#a7 any fee = a *ange or cancellation ( a res]vation = a flight 9 air transportation2 7#b7 any fee relat+ to *eck$ baggage or c>ry-on baggage to be transport$ on a flight2 7#c7 any fee relat+ to seat selection or res]vations on a flight2 7#d7 any fee relat+ to *ang+ betwe5 flights dep>t+ on ! same day or fly+ /&by on a flight2 & 7#e7 any o!r fee impos$ by an air c>ri] relat+ to a flight4 7c7 ,consid]ations ,9 e/abli%+ ! /&>ds requir$ "u subsection 7a77#b71 ! ,secret>y %all consid]-- 7#a7 ) respect to a fee describ$ 9 subsection 7b77#a7 impos$ by an air c>ri] = a *ange or cancellation ( a flight res]vation-- 7,a7 any net b5efit or co/ to ! air c>ri] f ! *ange or cancellation1 tak+ into consid]ation-- 7i7 ! ability ( ! air c>ri] to anticipate ! expect$ av]age numb] ( cancellations & *anges & make res]vations accord+ly2 7ii7 ! ability ( ! air c>ri] to fill a seat made available by a *ange or cancellation2 7iii7 any diff]5ce 9 ! f>e likely to be paid = a ticket sold to ano!r pass5g] = a seat made available by ! *ange or cancellation1 z comp>$ to ! f>e paid by ! pass5g] :o *ang$ or cancel$ ! pass5g]'s res]vation2 & 7iv7 ! likelihood t ! pass5g] *ang+ or cancell+ ! pass5g]'s res]vation w fill a seat on ano!r flight by ! same air c>ri]2 7,b7 ! co/s ( process+ ! *ange or cancellation electronically2 & 7,c7 any relat$ labor co/s2 7#b7 ) respect to a fee describ$ 9 subsection 7b77#b7 impos$ by an air c>ri] relat+ to *eck$ baggage-- 7,a7 ! co/s ( process+ *eck$ baggage electronically2 & 7,b7 any relat$ labor co/s2 & 7#c7 any o!r consid]ations ! ,secret>y consid]s appropriate4 7d7 ,updat$ regulations ,! ,secret>y %all update ! /&>ds requir$ "u subsection 7a77#b7 n less frequ5tly ?an e #c ye>s4 #bjb4 ,protections relat+ to disclosure ( flight in=mation 7a7 ,prohibition on limit+ access ( consum] to in=mation ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations prohibit+ an air c>ri] f limit+ ! access ( consum]s to in=mation relat+ to s*$ules1 f>es1 fees1 & taxes relat+ to flights 9 pass5g] air transportation4 7b7 ,prohibition on )hold+ in=mation ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations prohibit+ an air c>ri]1 ?r\gh a global di/ribution sy/em or o!rwise1 f )hold+ flight1 f>e1 s*$ul+1 availability1 & o!r in=mation publi%$ by air c>ri]s f consum]s & onl9e travel ag5ts & metase>* eng9es t provide flight se>* tools4 #bjc4 ,transp>5cy 9 pric+ ( tickets 9 air transportation ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations requir+-- 7#a7 air c>ri]s to provide useable1 curr5t1 & accurate in=mation 9 a us]-fri5dly1 accessible =m1 ) respect to f>es1 applicable taxes1 & ancill>y fees to ticket ag5ts1 onl9e travel ag5ts1 & metase>* eng9es t provide flight se>* tools2 7#b7 air c>ri]s to all[ consum]s to pur*ase tickets & pay = applicable taxes & ancill>y fees ?r\gh ticket ag5ts1 onl9e travel ag5ts1 & metase>* eng9es t provide flight se>* tools2 7#c7 air c>ri]s1 ticket ag5ts1 onl9e travel ag5ts1 & metase>* eng9es t provide flight se>* tools to disclose all applicable taxes & any ancill>y fees *>g$ by an air c>ri] ) respect to a f>e t are applicable to ! s]vices id5tifi$ by ! pur*as]1 at any po9t at :i* ! f>e is %[n 9 :ole or 9 "p2 & 7#d7 air c>ri]s1 ticket ag5ts1 onl9e travel ag5ts1 & metase>* eng9es t provide flight se>* tools1 9 any telephonic communication ) a prospective consum] 9 ! ,unit$ ,/ates reg>d+ ! co/ ( air transportation1 to in=m ! consum] ( all applicable taxes & any ancill>y fees *>g$ by an air c>ri] 9 relation to ! air transportation & associat$ s]vices reque/$ by ! consum]1 at any po9t at :i* ! co/ ( ! air transportation is disclos$ 9 :ole or 9 "p4 #bjd4 ,disclosure ( l[e/ f>es = air transportation 7a7 ,9 g5]al ,section #dagab7;c77#a7 ( title #di1 ,unit$ ,/ates ,code1 is am5d$-- 7#a7 9 subp>agraph 7,a71 by /rik+ & at ! end2 7#b7 9 subp>agraph 7,b71 by /rik+ ! p]iod at ! end & ins]t+ 2 &2 & 7#c7 by add+ at ! end ! foll[+3 7,c7 ! l[e/ available f>e options = ! flight & = ea* flight segm5t ( ! flight1 if applicable4 4 7b7 ,regulations ,! ,secret>y1 9 consultation ) ! ,adm9i/rator1 %all prescribe su* regulations z may be necess>y to c>ry out section #dagab7;c77#a77;,c7 ( title #di1 ,unit$ ,/ates ,code1 z add$ by subsection 7a77#c74 #bje4 ,frequ5t fly] programs fairness & transp>5cy 7a7 ,9 g5]al ,section #dagab7;c7 ( title #di1 ,unit$ ,/ates ,code1 is am5d$ by add+ at ! end ! foll[+3 7#c7 ,frequ5t fly] programs ,x %all be an unfair or deceptive practice "u subsection 7a7 = any air c>ri] or =eign air c>ri] t (f]s a frequ5t fly] program-- 7,a7 to mat]ially *ange ! t]ms or conditions ( ! frequ5t fly] program )\t provid+ reasonable notice to consum]s2 or 7,b7 to unfairly r$uce or elim9ate b5efits e>n$ by memb]s ( ! frequ5t fly] program4 4 7b7 ,regulations 7#a7 ,9 g5]al ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y1 9 consultation ) ! ,adm9i/rator1 %all prescribe su* regulations z may be necess>y to c>ry out section #dagab7;c77#c7 ( title #di1 ,unit$ ,/ates ,code1 z add$ by subsection 7a74 7#b7 ,consid]ations ,9 prescrib+ ! regulations requir$ "u p>agraph 7#a71 ! ,secret>y %all-- 7,a7 take into consid]ation-- 7i7 ! significance ( ! *ange to ! frequ5t fly] program's t]ms & conditions2 & 7ii7 ! am\nt ( "t betwe5 ! notification provid$ to a consum] & ! date on :i* ! *ange takes effect2 & 7,b7 require ea* air c>ri] t (f]s a frequ5t fly] program to disclose1 9 a /&>diz$ =mat1 :5 (f]+ or enroll+ consum]s into ! program1 accurate in=mation reg>d+ ! program's rules1 includ+-- 7i7 ! rate at :i* cr$its are e>n$2 7ii7 ! m9imum numb] ( cr$its e>n$ p] flight2 7iii7 ! numb] ( cr$its ne$$ = ea* aw>d2 7iv7 any applicable deadl9es = r$eem+ cr$its2 7v7 any re/rictions on ! transf]ability ( e>n$ cr$it & aw>ds2 7vi7 o!r conditions & limitations ( ! program2 7vii7 ! p]c5tage ( successful r$emptions2 & 7viii7 frequ5t fly] seats made available 9 ! top orig9 & de/9ation m>kets4 #bjf4 ,refunds = lo/1 damag$1 delay$1 or pilf]$ baggage 7a7 ,9 g5]al ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations requir+ an air c>ri]-- 7#a7 to promptly provide an automatic refund to a pass5g] 9 ! am\nt ( any ancill>y fee *>g$ by ! air c>ri] = *eck$ baggage if ! pass5g]'s *eck$ baggage arrives damag$2 & 7#b7 to provide notification to a pass5g] :o is impact$ by lo/1 damag$1 delay$1 or pilf]$ baggage1 ?r\gh ! pass5g]'s *os5 me?od ( communication1 ( ! proc$ure by :i* ! pass5g] %all obta9 a refund & ! am\nt ( ! refund4 7b7 ,inclusion 9 contract ( c>riage ,an air c>ri] %all include ! requirem5ts "u subsection 7a7 9 ! air c>ri]'s contract ( c>riage4 #bjg4 ,pass5g] rights transp>5cy 7a7 ,9 g5]al ,n lat] ?an #ij days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations requir+ air c>ri]s to notify pass5g]s ( _! rights & eligibility = refunds1 comp5sation1 & protections requir$ by law1 includ+ by an air c>ri]'s contract ( c>riage1 or o!rwise available to pass5g]s4 7b7 ,requirem5ts ,9 prescrib+ ! regulations "u subsection 7a71 ! ,secret>y %all require air c>ri]s-- 7#a7 to promptly & expressly notify eligible pass5g]s & ! public ( _! eligibility = refunds1 comp5sation1 & protections n lat] ?an #cj m9utes aft] ! air c>ri] becomes aw>e t su* pass5g]s h become eligible = su* refunds1 comp5sation1 & protections2 7#b7 if su* air c>ri]s p]mit pass5g]s & o!r int]e/$ p]sons to subscribe to flight /atus notification s]vices-- 7,a7 to deliv] refunds1 comp5sation1 & protection notifications to subscrib]s to su* s]vices1 by :atev] means ! air c>ri] (f]s t ! subscrib] *ooses2 & 7,b7 to incorporate commitm5ts ) respect to su* s]vices into _! cu/om] s]vice plans2 7#c7 to cont9u\sly display in=mation & eligibility requirem5ts = refunds1 comp5sation1 & protections1 includ+ refunds1 comp5sation1 & protections relat+ to-- 7,a7 d5i$ bo>d+ & delays & cancellations 7includ+ on int]national flights72 & 7,b7 lo/1 damag$1 or delay$ luggage2 & 7#d7 to prom95tly display pass5g]s' rights & contact in=mation = ! ,dep>tm5t ( ,transportation's consum] compla9t sy/em on bo>d+ passes1 comput]-g5]at$ bo>d+ passes1 & ticket$ it9]>ies1 & at bo>d+ gates & ticket c\nt]s4 #bjh4 ,private "r ( action aga9/ unfair & deceptive practices ,section #dagab ( title #di1 ,unit$ ,/ates ,code1 z am5d$ by section #ajd1 is am5d$ by add+ at ! end ! foll[+3 7e7 ,private "r ( action 7#a7 ,9 g5]al ,any individual :o pur*ases a ticket = air transportation & is aggriev$ by an action prohibit$ "u ?is section may file a civil action = damages & injunctive relief 9 an appropriate di/rict c\rt ( ! ,unit$ ,/ates or a ,/ate c\rt locat$ 9 ! ,/ate 9 :i*-- 7,a7 ! unlawful action is alleg$ to h be5 committ$2 or 7,b7 ! aggriev$ individual resides4 7#b7 ,en=cem5t by a /ate ,! attorney g5]al ( any ,/ate1 z p>5s patriae1 may br+ a civil action to en=ce ! provisions ( ?is section 9-- 7,a7 any di/rict c\rt ( ! ,unit$ ,/ates 9 t ,/ate2 or 7,b7 any ,/ate c\rt t is locat$ 9 t ,/ate & has jurisdiction ov] ! def5dant4 4 #bji4 ,fairness & transp>5cy 9 contracts ( c>riage 7a7 ,9 g5]al ,subsection 7a7 ( section #dbi7;a7 ( ! ,,faa ,reau?orization ,act ( #bjah is am5d$ by add+ at ! end ! foll[+3 7#g7 ,family seat+ policies1 includ+ seat+ policies = *ildr5 "u ! age ( #b4 7#h7 ,int]l9e agreem5ts & protections4 7#i7 ,su* o!r t]ms & conditions z ! ,secret>y consid]s appropriate4 4 7b7 ,resubmission ,n lat] ?an #ij days aft] ! date ( enactm5t ( ?is ,act1 ! ,secret>y %all require ea* air c>ri] to-- 7#a7 resubmit ! summ>iz$ #a-page docum5t describ$ 9 su* section #dbi to take into acc\nt ! am5dm5t made by subsection 7a72 & 7#b7 make available su* revis$ docum5t 9 a prom95t location on its website pursuant to subsection 7b7 ( su* section #dbi4 #baj4 ,private "r ( action = discrim9ation claims aga9/ air c>ri]s ,section #dagje ( title #di1 ,unit$ ,/ates ,code1 is am5d$ by add+ at ! end ! foll[+3 7d7 ,civil action 7#a7 ,9 g5]al ,any individual :o pur*ases a ticket = air transportation & is aggriev$ by a violation by an air c>ri] ( ?is section or a regulation prescrib$ "u ?is section may1 n lat] ?an #b ye>s aft] ! date ( ! violation1 br+ a civil action 9 an appropriate di/rict c\rt ( ! ,unit$ ,/ates4 7#b7 ,relief ,9 a civil action br\ght "u p>agraph 7#a7 9 :i* ! pla9tiff prevails-- 7,a7 ! pla9tiff may obta9 equitable & legal relief1 includ+ comp5satory & punitive damages2 & 7,b7 ! c\rt %all aw>d reasonable attorney's fees1 reasonable exp]t fees1 & ! co/s ( ! action to ! pla9tiff4 7#c7 ,no requirem5t = exhau/ion ( rem$ies ,an individual describ$ 9 p>agraph 7#a7 is n requir$ to exhau/ adm9i/rative compla9t proc$ures be=e fil+ a civil action "u p>agraph 7#a74 7#d7 ,rule ( con/ruction ,no?+ 9 ?is subsection %all be con/ru$ to invalidate or limit o!r ,f$]al or ,/ate laws af=d+ to p ) disabilities great] legal rights or protections ?an ^? grant$ 9 ?is section4 4 #baa4 ,no preemption ( consum] protection claims ,section #dagac7;b77#d7 ( title #di1 ,unit$ ,/ates ,code1 is am5d$ by add+ at ! end ! foll[+3 7,d7 ,no preemption ( consum] protection claims ,no?+ 9 subp>agraphs 7,a7 ?r\gh 7,c7 may be con/ru$-- 7i7 to preempt1 displace1 or supplant any action = civil damages or injunctive relief bas$ on a ,/ate consum] protection /atute2 or 7ii7 to re/rict ! au?ority ( any gov]nm5t entity1 includ+ an attorney g5]al ( a ,/ate1 f br++ a legal claim on behalf ( ! citiz5s ( ! ,/ate4 4 #bab4 ,invalidation ( pre-dispute arbitration & class-action waiv] clauses 9 c]ta9 contracts relat+ to pass5g] air transportation 7a7 ,arbitration ,not)/&+ any o!r provision ( law1 arbitration may be us$ to settle a controv]sy aris+ f or relat+ to a provision ( a contract describ$ 9 subsection 7c7 only if1 aft] ! controv]sy arises1 all p>ties to ! controv]sy cons5t 9 writ+ to use arbitration to settle ! controv]sy4 7b7 ,class actions ,not)/&+ any o!r provision ( law1 an agreem5t waiv+ ! "r ( a p]son to br+1 or o!rwise prohibit+ a p]son f br++1 a claim reg>d+ a dispute relat+ to a provision ( a contract describ$ 9 subsection 7c7 z a class action t _h n aris5 be=e ! date on :i* ! agreem5t is execut$ %all n be en=ceable & %all h no =ce or effect4 7c7 ,contracts describ$ ,a contract describ$ 9 ?is subsection is a contract-- 7#a7 = ! pur*ase ( a ticket = pass5g] air transportation2 7#b7 sett+ =? ! t]ms ( a rew>d program ( an air c>ri]2 or 7#c7 sett+ =? ! t]ms "u :i* an air c>ri] w provide a cr$it product4 7d7 ,applicability ,subsections 7a7 & 7b7 %all apply ) respect to contracts ent]$ into or r5ew$ on or aft] ! date ( ! enactm5t ( ?is ,act4 7e7 ,def9itions ,9 ?is section3 7#a7 ,cr$it product 7,a7 ,9 g5]al ,! t]m cr$it product means a plan (f]$ by1 or 9 p>tn]%ip )1 an air c>ri]-- 7i7 "u :i* ! cr$itor reasonably contemplates repeat$ transactions2 7ii7 t prescribes ! t]ms ( su* transactions2 & 7iii7 t provides = a f9ance *>ge t may be comput$ f "t to "t on ! out/&+ unpaid balance4 7,b7 ,inclusion ,a cr$it plan or op5-end consum] cr$it plan t is a cr$it product )9 ! mean+ ( subp>agraph 7,a7 is a cr$it product ev5 if cr$it in=mation is v]ifi$ f "t to "t4 7#b7 ,pass5g] air transportation ,! t]m pass5g] air transportation means ! transportation ( pass5g]s & _! prop]ty by aircraft4 7#c7 ,rew>d program ,! t]m rew>d program means any rew>d program (f]$ by an air c>ri]1 includ+ a frequ5t fly] program1 "u :i* a consum] e>ns mileage or o!r cr$its f ! air c>ri] t c be ex*ang$ = goods1 s]vices1 or o!r b5efits4 #bac4 ,consum] compla9t process improvem5t 7a7 ,9 g5]al ,section #dbcjb ( title #di1 ,unit$ ,/ates ,code1 z am5d$ by section #dbc ( ! ,,faa ,reau?orization ,act ( #bjah1 is am5d$-- 7#a7 by r$esignat+ subsections 7b7 & 7c7 z subsections 7c7 & 7d71 respectively2 7#b7 by ins]t+ aft] subsection 7a7 ! foll[+3 7b7 ,po9t ( sale ,ea* air c>ri]1 =eign air c>ri]1 & ticket ag5t %all in=m ea* consum] ( a c>ri] s]vice1 at ! po9t ( sale1 t ! consum] c file a compla9t ab\t t s]vice ) ! c>ri] & ) ! ,aviation ,consum] ,protection ,division ( ! ,dep>tm5t ( ,transportation4 2 7#c7 by am5d+ subsection 7c71 z r$esignat$ by p>agraph 7#a71 to read z foll[s3 7c7 ,int]net website or o!r onl9e s]vice notice ,ea* air c>ri] & =eign air c>ri] %all include on a publicly available ,int]net website1 any relat$ mobile device application1 & onl9e s]vice-- 7#a7 ! hotl9e telephone numb] e/abli%$ "u subsection 7a7 or ! telephone numb] = ! ,aviation ,consum] ,protection ,division ( ! ,dep>tm5t ( ,transportation2 7#b7 an active l9k & ! email address1 telephone numb]1 & mail+ address ( ! air c>ri] or =eign air c>ri]1 z applicable1 = a consum] to submit a compla9t to ! c>ri] ab\t ! quality ( s]vice2 7#c7 notice t ! consum] c file a compla9t ) ! ,aviation ,consum] ,protection ,division ( ! ,dep>tm5t ( ,transportation2 7#d7 an active l9k to ! ,int]net website ( ! ,aviation ,consum] ,protection ,division ( ! ,dep>tm5t ( ,transportation = a consum] to file a compla9t2 & 7#e7 ! active l9k describ$ 9 p>agraph 7#b7 on ! same ,int]net website page z ! active l9k describ$ 9 p>agraph 7#d74 2 7#d7 by add+ aft] subsection 7d71 z r$esignat$ by p>agraph 7#a71 ! foll[+3 7e7 ,report+ ,requirem5t ,^u receipt ( any compla9t1 an air c>ri] %all s5d ! cont5t ( ! compla9t to ! ,aviation ,consum] ,protection ,division ( ! ,dep>tm5t ( ,transportation4 4 7b7 ,regulations ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations to implem5t ! requirem5ts ( section #dbcjb ( title #di1 ,unit$ ,/ates ,code1 z am5d$ by subsection 7a74 ,,iii ,p5alties = ,air ,c>ri]s #cja4 ,increase 9 civil p5alty = violations ( pass5g] protection laws 7a7 ,9 g5]al ,section #dfcja7;a7 ( title #di1 ,unit$ ,/ates ,code1 is am5d$ by add+ at ! end ! foll[+3 7#h7 ,violations ( pass5g] protection laws ,! maximum civil p5alty specifi$ "u p>agraph 7#a7 %all n apply ) respect to a violation ( a law relat+ to ! treatm5t ( pass5g]s 9 air transportation4 4 7b7 ,regulations ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all specify 9 regulations ! provisions ( law to :i* p>agraph 7#h7 ( section #dfcja7;a7 ( title #di1 ,unit$ ,/ates ,code1 z add$ by subsection 7a71 applies4 #cjb4 ,report on imposition ( civil p5alties ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 & annually !reaft]1 ! ,secret>y %all submit to ! appropriate committees ( ,congress a report-- 7#a7 li/+ all compla9ts receiv$ f pass5g]s alleg+ violations ( pass5g] protection laws2 7#b7 id5tify+ :i* ( su* compla9ts ! ,secret>y inve/igat$2 & 7#c7 if ! ,secret>y *ose n to pursue ! imposition ( civil p5alties ) respect to su* compla9ts1 a description ( ! reason+ ( ! ,secret>y = do+ s4 #cjc4 ,/udy ( di/ribution ( civil p5alties to consum]s 7a7 ,9 g5]al ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all submit to ! appropriate committees ( ,congress a report-- 7#a7 assess+ ! feasibility & advisability ( di/ribut+ a civil p5alty impos$ on an air c>ri] = a violation ( a law relat+ to ! treatm5t ( pass5g]s 9 air transportation to ! pass5g]s affect$ by ! violation2 & 7#b7 id5tify+ any provisions ( law t w\ld ne$ to be am5d$ to p]mit su* di/ributions4 7b7 ,consultations ,! ,secret>y %all consult ) consum] advocacy organizations & ! ,advisory ,committee = ,aviation ,consum] ,protection 9 develop+ ! report requir$ by subsection 7a74 #cjd4 ,prohibition on negotiation ( r$uctions 9 civil p5alties ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! ,secret>y %all prescribe regulations prohibit+ an air c>ri] f negotiat+ ) ! ,f$]al ,aviation ,adm9i/ration = a r$uction 9 a civil p5alty impos$ = a violation ( a law relat+ to ! treatm5t ( pass5g]s 9 air transportation4 ,,iv ,competitiv5ess ( ,air ,c>ri]s #dja4 ,analysis ( air c>ri] m]g]s 7a7 ,9 g5]al ,! ,comptroll] ,g5]al ( ! ,unit$ ,/ates %all conduct a po/ hoc analysis ( ! effect on ! public int]e/ & ! /ate ( competition & *oice 9 ! air transportation indu/ry z a result ( consolidation ( air c>ri]s t occurr$ on or aft] ,janu>y #a1 #bjjj1 & be=e ! date ( ! enactm5t ( ?is ,act4 7b7 ,consid]ations ,9 conduct+ ! analysis requir$ "u subsection 7a71 ! ,comptroll] ,g5]al %all consid] ! ext5t to :i*-- 7#a7 f>es are reasonable & proportional to ! co/s ( ! s]vices provid$2 & 7#b7 betwe5 ,janu>y #a1 #bjjj1 & ! date ( ! enactm5t ( ?is ,act-- 7,a7 f>es h *ang$2 7,b7 competition & consum] *oice h *ang$2 7,c7 fees impos$ by air c>ri]s1 includ+ ancill>y fees1 h *ang$2 7,d7 configuration ( r\tes has *ang$ & ! ext5t to :i* ! availability ( *oices on ^? r\tes has *ang$2 7,e7 op]ational p]=mance has improv$2 & 7,f7 inve/m5t 9 aircraft1 am5ities1 & work=ce has *ang$4