,,ib ,union ,calendar ,no4 #bhh #aafth ,,congress #ast ,session ,h4 ,r4 #cfdb ,report ,no4 #aaf-cfc ,,in ,,the ,,house ,,of ,,representatives ,july #i1 #bjai ,ms4 ,adams introduced the following bill2 which was referred to the ,committee on ,financial ,services ,december #bc1 #bjai ,reported with an amendment1 committed to the ,committee of the ,whole ,house on the ,state of the ,union1 and ordered to be printed ,strike out all after the enacting clause and insert the part printed in italic ,for text of introduced bill1 see copy of bill as introduced on ,july #i1 #bjai ,a ,,bill ,to amend the ,fair ,credit ,reporting ,act to fix the consumer report dispute process1 to ban misleading and unfair consumer reporting practices1 and for other purposes4 #a4 ,short title2 table of contents 7a7 ,short title ,this ,act may be cited as the ,improving ,credit ,reporting for ,all ,consumers ,act4 7b7 ,table of contents ,the table of contents for this ,act is as follows3 ,sec4 #a4 ,short title2 table of contents4 ,sec4 #b4 ,findings4 ,sec4 #c4 ,effective date4 ,sec4 #d4 ,consumer ,bureau rulemaking4 ,title ,i--,improvements to the dispute process ,sec4 #aja4 ,dispute procedures and disclosures relating to reinvestigations4 ,sec4 #ajb4 ,consumer awareness of dispute rights4 ,sec4 #ajc4 ,maintenance of records by furnishers4 ,sec4 #ajd4 ,duties of furnishers relating to dispute procedures1 notices1 and disclosures4 ,sec4 #aje4 ,right to appeal disputes relating to reinvestigations and investigations4 ,sec4 #ajf4 ,revised consumer reports4 ,sec4 #ajg4 ,indication of dispute by consumers and use of disputed information4 ,sec4 #ajh4 ,accuracy and completeness report duties for consumer reporting agencies and furnishers4 ,sec4 #aji4 ,inclusion of public record data sources in consumer reports4 ,sec4 #aaj4 ,injunctive relief for victims4 ,title ,,ii--,prohibition on misleading and unfair consumer reporting practices ,sec4 #bja4 ,prohibition on automatic renewals for promotional consumer reporting and credit scoring products and services4 ,sec4 #bjb4 ,prohibition on misleading and deceptive marketing related to the provision of consumer reporting and credit scoring products and services4 ,sec4 #bjc4 ,prohibiton on excessive direct-to-consumer sales4 ,sec4 #bjd4 ,fair access to consumer reporting and credit scoring disclosures for nonnative ,english speakers and the visually and hearing impaired4 ,sec4 #bje4 ,comparison shopping for loans without harm to credit standing4 ,sec4 #bjf4 ,nationwide consumer reporting agencies registry4 #b4 ,findings ,congress finds the following3 7#a7 ,general findings 7,a7 ,consumer reporting agencies 7,c,r,as7 are companies that collect1 compile1 and provide information about consumers in the form of consumer reports for certain permissible statutory purposes under the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha et seq47 7,,fcra74 ,the three largest ,c,r,as in this country are ,equifax1 ,trans,union1 and ,experian4 ,these ,c,r,as are referred to as nationwide ,c,r,as and the reports that they prepare are commonly referred to as credit reports4 ,furnishers1 such as creditors1 lenders1 and debt collection agencies1 voluntarily submit information to ,c,r,as about their accounts such as the total amount for each loan or credit limit for each credit card and the consumer's payment history on these products4 ,reports also include identifying information about a consumer1 such as their birthdate1 previous mailing addresses1 and current and previous employers4 7,b7 ,in a ,december #bjab paper1 ,key ,dimensions and ,processes in the ,u4,s4 ,credit ,reporting ,system3 ,a review for how the nation's largest credit bureaus manage consumer data1 the ,bureau of ,consumer ,financial ,protection 7,consumer ,bureau7 noted that the three nationwide ,c,r,as maintain credit files on approximately #bjj million adults and receive information from about #aj1jjj furnishers4 ,on a monthly basis1 these furnishers provide information on over #a4c billion consumer credit accounts or other trade lines4 7,c7 ,the #aj largest institutions furnishing credit information to each of the nationwide ,c,r,as account for more than half of all accounts reflected in consumers' credit files4 7,d7 ,consumer reports play an increasingly important role in the lives of ,american consumers4 ,most creditors1 for example1 review these reports to make decisions about whether to extend credit to consumers and what terms and conditions to offer them4 ,as such1 information contained in these reports affects whether a person is able to get a private education loan to pay for college costs1 to secure a mortgage loan to buy a home1 or to obtain a credit card1 as well as the terms and conditions under which consumer credit products or services are offered to them4 7,e7 ,credit reports are also increasingly used for many noncredit decisions1 including by landlords to determine whether to rent an apartment to a prospective tenant and by employers to decide whether to hire potential job applicants or to offer a promotion to existing employees4 7,f7 ,c,r,as have a statutory obligation to verify independently the accuracy and completeness of information included on the reports that they provide4 7,g7 ,the nationwide ,c,r,as have failed to establish and follow reasonable procedures1 as required by existing law1 to establish the maximum level of accuracy of information contained on consumer reports4 ,given the repeated failures of these ,c,r,as to comply with accuracy requirements on their own1 legislation is intended to provide them with detailed guidance improving the accuracy and completeness of information contained in consumer reports1 including procedures1 policies1 and practices that these ,c,r,as should already be following to ensure full compliance with their existing obligations4 7,h7 ,the presence of inaccurate or incomplete information on these reports can result in substantial financial and emotional harm to consumers4 ,credit reporting errors can lead to the loss of a new employment opportunity or a denial of a promotion in an existing job1 stop someone from being able to access credit on favorable terms1 prevent a person from obtaining rental housing1 or even trigger mental distress4 7,i7 ,current industry practices impose an unfair burden of proof on consumers trying to fix errors on their reports4 7,j7 ,consumer reports containing inaccurate or incomplete credit information also undermine the ability of creditors and lenders to effectively and accurately underwrite and price credit4 7,k7 ,recognizing that credit reporting affects the lives of almost all consumers in this country and that the consequences of errors on a consumer report can be catastrophic for a consumer1 the ,consumer ,bureau began accepting consumer complaints about credit reporting in ,october #bjab4 7,l7 ,as of ,february #bjag1 the ,consumer ,bureau has handled approximately #ahe1gag credit reporting complaints1 making credit reporting consistently the third most-complained-about subject matter on which the ,consumer ,bureau accepts consumer complaints4 7,m7 ,in the ,monthly ,complaint ,report ,volume #bj1 released in ,february #bjag1 the ,consumer ,bureau noted that #gf percent of credit reporting complaints involved incorrect information on reports1 with consumers frequently expressing their frustrations about the burdensome and time-consuming process to disputing items4 7,n7 ,other common types of credit reporting complaints submitted to the ,consumer ,bureau related to the improper use of a report1 trouble obtaining a report or credit score1 ,c,r,as' investigations1 and credit monitoring or identity protection4 7,o7 ,in the summer #bjae ,supervisory ,highlights1 the ,consumer ,bureau noted that one or more of the largest ,c,r,as failed to adequately oversee furnishers to ensure that they were adhering to the ,,cra's vetting policies and to establish proper procedures to verify public record information4 7,p7 ,according to the fall #bjaf ,supervisory ,highlights1 ,consumer ,bureau examiners determined that one or more debt collectors never investigated indirect disputes that lacked detail or were not accompanied by attachments with relevant information from the consumer4 ,examiners also found that notifications sent to consumers about disputes considered frivolous failed to identify for the consumers the type of material that they could provide in order for the debt collector to complete the investigation of the disputed item4 7,q7 ,a ,february #bjad ,consumer ,bureau report titled ,credit ,reporting ,complaint ,snapshot found that consumers are confused about the extent to which the nationwide ,c,r,as are required to provide them with validation and documentation of a debt that appears on their credit report4 7,r7 ,as evidence that the current system lacks sufficient market incentives for ,c,r,as to develop more robust procedures to increase the accuracy and completeness of information on credit reports1 litigation discovery documented by the ,national ,consumer ,law ,center 7,,nclc71 as part of a ,january #bjji report titled1 ,automated ,injustice3 ,how a ,mechanized ,dispute ,system ,frustrates ,consumers ,seeking to ,fix ,errors in ,their ,credit ,reports1 showed that at least two of the three largest ,c,r,as use quota systems to force employees to process disputes hastily and without the opportunity for conducting meaningful investigations4 ,at least one nationwide ,,cra only allowed dispute resolution staff five minutes to handle a consumer's call4 ,furthermore1 these ,c,r,as were found to have awarded bonuses for meeting quotas and punished those who didn't meet production numbers with probation4 7,s7 ,unlike most other business relationships1 where consumers can register their satisfaction or unhappiness with a particular credit product or service simply by taking their business elsewhere1 consumers have no say in whether their information is included in the ,c,r,as databases and limited legal remedies to hold the ,c,r,as accountable for inaccuracies or poor service4 7,t7 ,accordingly1 despite the existing statutory mandate for ,c,r,as to follow reasonable procedures to assure the maximum possible accuracy of the information whenever they prepare consumer reports1 numerous studies1 the high volume of consumer complaints submitted to the ,consumer ,bureau about incorrect information on consumer reports1 and supervisory activities by the ,consumer ,bureau demonstrate that ,c,r,as continue to skirt their obligations under the law4 7#b7 ,incorrect information on consumer reports 7,a7 ,consumers are entitled to dispute errors on their consumer reports with either the ,,cra1 who issued the report1 or directly with furnishers1 who supplied the account information to the ,,cra1 and request that mistakes be deleted or removed4 ,consumers1 who believe an investigation has not correctly resolved their dispute1 however1 have few options1 other than requesting that a statement about the dispute be included with their future reports4 7,b7 ,c,r,as have a statutory obligation under the ,,fcra to perform a reasonable investigation by conducting a substantive and searching inquiry when a consumer disputes an item on their report4 ,in doing so1 ,c,r,as must conduct an independent review about the accuracy of any disputed item and cannot merely rely on a furnisher's rubber-stamp verification of the integrity of the information they have provided to ,c,r,as4 7,c7 ,the ,federal ,trade ,commission 7,,ftc71 in a ,report to ,congress ,under ,section #cai of the ,fair and ,accurate ,credit ,transactions ,act of #bjjc released in ,december #bjab1 found that #bf percent of survey participants identified at least one potentially material error on their consumer reports1 and #ac percent experienced a change in their credit score once the error was fixed4 7,d7 ,consumer ,bureau examiners have identified repeated deficiencies with the nationwide ,c,r,as' information collection4 ,in the summer #bjae ,supervisory ,highlights released in ,june #bjae1 the ,consumer ,bureau noted continued weaknesses with ,c,r,as' methods and processes for assuring maximum possible accuracy in their reports4 ,examiners also found1 with certain exceptions1 no quality control policies and procedures in place to test consumer reports for accuracy4 7,e7 ,in its ,credit ,reporting ,complaint ,snapshot released in ,february #bjad1 the ,consumer ,bureau found that consumers were uncertain about the depth and validity of the investigations performed about a disputed item4 ,consumers also expressed frustration that1 even though they provided supporting materials that they believed demonstrated the inaccuracy of the information provided by furnishers1 errors continued to remain on their reports4 7,f7 ,in the winter #bjae ,supervisory ,highlights released in ,march #bjae1 the ,consumer ,bureau reported that one or more nationwide ,c,r,as failed to adequately fulfill their dispute-handling obligations1 including by not forwarding to furnishers all relevant information found in letters and supporting documents supplied by consumers when they submitted disputes failing to notify consumers that they had completed investigations1 and not providing consumers with the results of the ,c,r,as' reviews about their disputes4 7,g7 ,consumer ,bureau examiners also noted in the fall #bjaf ,supervisory ,highlights released in ,october #bjaf that one or more entities failed to provide adequate guidance and training to staff about how to differentiate ,,fcra disputes from general customer inquiries1 complaints1 or debt validation requests4 ,consumer ,bureau supervisors also directed one or more entities to develop and implement reasonable procedures to ensure that direct and indirect disputes are appropriately logged1 categorized1 and resolved4 7,h7 ,consumers' increasing frustration about the difficulties of trying to fix credit reporting errors1 evidenced through the volume of consumer complaints related to errors submitted to the ,consumer ,bureau1 are also echoed in another ,,ftc study issued in ,january #bjae4 ,in the ,report to ,congress under ,section #cai for the ,fair and ,accurate ,credit ,transactions ,act of #bjjc1 the ,,ftc found that nearly #gj percent 7#hd people7 of participants from a previous survey that had filed disputes with ,c,r,as continued to believe that at least some of the disputed information remained inaccurate at the time of the follow-up survey4 ,despite these views1 #ej percent 7#db people7 of the survey participants decided to just give up trying to fix the errors1 with only #de percent 7#ch people7 of them planning to continue to try to resolve their disputes4 7,i7 ,the consistently high volume of consumer complaints submitted to the ,consumer ,bureau about credit reporting errors1 coupled with the largest ,c,r,as' repeated quality control weaknesses found by ,consumer ,bureau examiners1 show that the nationwide ,c,r,as have failed to establish and follow reasonable procedures to assure maximum accuracy of information and to conduct independent investigations of consumers' disputes4 ,these ongoing problems demonstrate the need for legislation to-- 7i7 enhance obligations on furnishers to substantiate information and require furnishers to keep records for the same amount of time that adverse information about these accounts may appear on a person's consumer report2 7ii7 eliminate ,c,r,as' discretion to determine the relevancy of materials provided by consumers to support their dispute claims by instead requiring them to pass all material onto furnishers and eliminating ,,cra's discretion to deem some disputes frivolous or irrelevant when a consumer resubmits a claim that they believe has been inadequately resolved2 7iii7 enhance educational content on ,c,r,as' websites to improve consumers' understanding of the dispute process and to make it easier for all consumers to initiate claims1 including by providing these disclosures in other languages besides ,english2 and 7iv7 create a new consumer right to appeal reviews by ,c,r,as and furnishers of the initial disputes4 7#c7 ,injunctive relief 7,a7 ,despite the fact that the ,,fcra currently provides implicit authority for injunctive relief1 consumers have been prevented from exercising this right4 ,legislation explicitly clarifying this right is intended to underscore congressional intent that injunctive relief should be viewed as a remedy available to consumers4 7,b7 ,myriad findings by the courts1 regulators1 consumers1 and consumer advocates make clear that ,c,r,as have failed to establish adequate standards for the accuracy and completeness of consumer reports1 yet the nationwide ,c,r,as have demonstrated little willingness to voluntarily retool their policies and procedures to fix the problems4 7,c7 ,providing courts with explicit authority to issue injunctive relief1 by telling the ,c,r,as to remedy unlawful practices and procedures1 would further ,c,r,as' mandate under the ,,fcra to assure the maximum possible accuracy and completeness of information contained on credit reports4 7,d7 ,absent explicit authority to issue injunctions1 history suggests that the nationwide ,c,r,as are likely to continue conducting business as usual in treating any monetary settlements with individual consumers and fines imposed by ,state attorneys general and ,federal regulators1 simply as the cost of doing business4 7#d7 ,deceptive and misleading marketing practices 7,a7 ,the ,consumer ,bureau's ,february #bjae report titled ,consumer ,voices on ,credit ,reports and ,scores found that some consumers did not obtain a copy of their consumer report due to concerns about security or of being trapped into purchasing unwanted products like an additional report or a credit monitoring service4 7,b7 ,in ,january #bjag1 the ,consumer ,bureau fined ,trans,union and ,equifax for deceptively marketing credit scores for purchase by consumers as the same credit scores typically used by lenders to determine creditworthiness and for luring consumers into costly subscription services that were advertised as free or #a that automatically charged recurring fees unless cancelled by consumers4 ,the ,consumer ,bureau also found that ,equifax was illegally advertising its products on webpages that consumers accessed through ,annual,credit,report4com before consumers obtained their free disclosures4 ,because of these troubling practices1 ,trans,union was ordered to pay #ac4i million in restitution to harmed consumers and a civil penalty of #c million to the ,consumer ,bureau4 ,equifax was ordered to pay more than #c4g million to affected consumers as well as a civil money penalty of #b4e million to the ,consumer ,bureau4 ,as part of the consent orders1 the ,c,r,as are also supposed to change the way that they sell their products to consumers4 ,the ,c,r,as must also obtain consumers' express consent before enrolling them into subscription services as well as make it easer for consumers to cancel these programs4 7,c7 ,the ,consumer ,bureau fined the other nationwide ,,cra--,experian--in ,march #bjag for deceiving consumers about the use of credit scores that it marketed and sold to consumers as credit scores that were used by lenders and for illegally advertising its products on web pages that consumers accessed through ,annual,credit,report4com before they obtained their free annual disclosures4 ,experian was ordered to pay more than #c4g million in restitution to harmed consumers and a civil monetary penalty of #b4e million to the ,consumer ,bureau4 7,d7 ,the ,consumer ,bureau's ,january and ,march #bjag consent orders with the three nationwide ,c,r,as show that these ,c,r,as have enticed consumers into purchasing products and services that they may not want or need1 in some instances by advertising products or services free that automatically converted into an ongoing subscription service at the regular price unless cancelled by the consumer4 ,although these ,c,r,as must now change their deceptive marketing practices1 codifying these duties is an appropriate way to ensure that these companies never revert back to such misleading tactics4 7,e7 ,given the ubiquitous use of consumer reports in consumers' lives and the fact that consumers' participation in the credit reporting system is involuntary1 ,c,r,as should also prioritize providing consumers with the effective means to safeguard their personal and financial information and improve their credit standing1 rather than seeking to exploit consumers' concerns and confusion about credit reporting and scoring1 to boost their companies' profits4 7,f7 ,vulnerable consumers1 who have legitimate concerns about the security of their personal and financial information1 deserve clear1 accurate1 and transparent information about the credit reporting tools that may be available to them1 such as fraud alerts and freezes4 #c4 ,effective date ,the amendments made by this ,act shall take effect #b years after the date of the enactment of this ,act4 #d4 ,consumer ,bureau rulemaking ,except as otherwise provided1 not later than the end of the #b-year period beginning on the date of the enactment of this ,act1 the ,bureau of ,consumer ,financial ,protection shall issue final rules to implement the amendments made by this ,act4 ,i ,improvements to the dispute process #aja4 ,dispute procedures and disclosures relating to reinvestigations 7a7 ,in general ,section #faa7;a7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;i7a77 is amended to read as follows3 7a7 ,reinvestigations of disputed information by a consumer reporting agency 7#a7 ,reinvestigations required 7,a7 ,in general ,subject to subsection 7f71 if the completeness or accuracy of any item of information contained in a consumer's file at a consumer reporting agency is disputed by the consumer and the consumer notifies the agency 7either directly or indirectly through a reseller or an authorized third party7 of such dispute1 the agency shall1 free of charge-- 7i7 conduct a reasonable reinvestigation using the process described in paragraph 7#c7 to determine whether the disputed information is inaccurate1 incomplete1 or cannot be verified2 7ii7 notify the consumer that a notation described in section #fje7;e7 will be added to the consumer's file until the reinvestigation has been completed and that such notation can be removed at the request of the consumer2 and 7iii7 before the end of the #cj-;day period beginning on the date on which the consumer reporting agency receives the notice of the dispute from the consumer or the reseller-- 7,i7 record the current status of the disputed information2 or 7,,ii7 delete or modify the item in accordance with paragraph 7#c77;,d74 7,b7 ,extension of period to reinvestigate ,except as provided in subparagraph 7,c71 the #cj-;day period described in subparagraph 7,a7 may be extended for period not to exceed #ae days if the consumer reporting agency receives additional information from the consumer or the reseller regarding the dispute after the date on which the consumer reporting agency notified any person who provided any item of information in dispute under paragraph 7#b77;,a74 7,c7 ,limitations on extension of period to reinvestigate ,subparagraph 7,b7 shall not apply to any reinvestigation in which1 during the #cj-;day period described in subparagraph 7,a71 the disputed information is found to be inaccurate or incomplete1 or the consumer reporting agency determines that the disputed information cannot be verified4 7#b7 ,prompt notice of dispute to furnisher of information2 provision of information regarding dispute provided by the consumer or reseller 7,a7 ,in general ,before the end of the period of #e business days beginning on the date on which a consumer reporting agency receives notice of a dispute from any consumer or reseller under paragraph 7#a77;,a71 the consumer reporting agency shall provide notification of the dispute to any person who provided any item of information in dispute1 at the address and in the manner established with such person4 ,the notice shall include all information1 including substantiating documents1 regarding the dispute that was submitted to the consumer reporting agency4 7,b7 ,provision of additional information regarding dispute after notification to the furnisher of information ,if a consumer reporting agency receives additional information regarding the dispute from the consumer or reseller after the agency provides the notification described under subparagraph 7,a7 and before the end of the #cj-;day period described in paragraph 7#a77;,a71 the consumer reporting agency shall1 not later than #c business days after receiving such information1 provide such information to the person who provided the information in dispute4 7#c7 ,reasonable standards for consumer reporting agencies for conducting reinvestigations and resolving disputes submitted by consumers 7,a7 ,in general ,in conducting a reinvestigation of disputed information1 a consumer reporting agency shall1 at a minimum-- 7i7 maintain sufficient resources and trained staff1 commensurate with the volume and complexity of disputes received or reasonably anticipated to be received1 to determine whether the disputed information is accurate1 complete1 or can be verified by the person who provided the information2 7ii7 ensure that all staff involved at any level of the reinvestigation process1 including any individual with ultimate authority over determining whether the disputed information is inaccurate1 incomplete1 or cannot be verified1 are located within the ,united ,states2 7iii7 verify that the personally identifiable information of the consumer submitting the dispute matches the personally identifiable information contained in the consumer's file1 and that such information is accurate and complete2 7iv7 verify that the consumer reporting agency has a record of the information being disputed2 and 7v7 conduct a reasonable review that considers all information1 including substantiating documents1 provided by the consumer or reseller4 7,b7 ,consumer reporting ,the consumer reporting agency shall not impose any limitation or otherwise impede the ability of a consumer to submit information about the disputed item4 7,c7 ,independent analysis ,the reinvestigation conducted under subparagraph 7,a7 shall be an independent analysis1 separate from any investigation by a reseller or a person who provided the disputed information4 7,d7 ,deletion or modification of information contained in a consumer file ,if the disputed information is found to be inaccurate1 incomplete1 or cannot be verified1 the dispute resolution staff of the consumer reporting agency shall have the direct authority to delete or modify such information in the consumer's file1 as appropriate1 during the #cj-;day period described in paragraph 7#a77;,a71 shall promptly notify the consumer of the results of the reinvestigation as described in paragraph 7#d71 and shall promptly notify any person who provided such information to the consumer reporting agency of the modification or deletion made to the consumer's file4 7#d7 ,notice to consumer of results of reinvestigation 7,a7 ,in general ,not later than #e business days after the conclusion of a reinvestigation conducted under this subsection1 the consumer reporting agency shall provide written notice to the consumer of the results of the reinvestigation by postal mail or1 if authorized by the consumer for that purpose1 by other means available to the agency4 7,b7 ,contents of notice to consumer of results of reinvestigation ,the notice described in subparagraph 7,a7 shall include-- 7i7 a statement that the reinvestigation of the disputed information has been completed2 7ii7 a statement informing the consumer as to whether the disputed information was determined to be inaccurate1 incomplete1 or unverifiable1 including a statement of the specific reasons supporting the determination2 7iii7 if information in the consumer's file has been deleted or modified as a result of the reinvestigation-- 7,i7 a copy of the consumer report and credit score or educational score 7if applicable7 that is based upon the consumer's revised file2 7,,ii7 a statement identifying the specific information from the consumer's file that was deleted or modified because such information was determined to be inaccurate1 incomplete1 or unverifiable by the consumer reporting agency2 7,,iii7 a statement that the consumer has the right1 free of charge1 to obtain an additional consumer report and credit score or educational credit score 7if applicable7 within the #ab-month period following the date of the conclusion of the reinvestigation1 regardless of whether the consumer obtained or will obtain a free annual consumer report and credit score or educational score 7if applicable7 under section #fab2 and 7,,iv7 a statement that the consumer has the right1 free of charge1 to request under subsection 7d7 that the consumer reporting agency furnish notifications of the consumer's revised report2 7iv7 a description of the procedure used by the dispute resolution staff of the consumer reporting agency to determine the accuracy or completeness of the information1 including the business name1 mailing address1 telephone number1 and ,internet website address 7if available7 of any person who provided information who was contacted by the staff in connection with the determination2 7v7 a statement that the consumer has the right1 free of charge1 to add a narrative statement to the consumer's file disputing the accuracy or completeness of the information1 regardless of the results of the reinvestigation by the agency1 and the process for submitting such a narrative pursuant to subsection 7b72 7vi7 a copy of all information relating to the consumer that was used by the consumer reporting agency in carrying out the reinvestigation and relied upon as the basis for the determination about the accuracy and completeness of the disputed information2 7vii7 a statement that a consumer may1 free of charge1 challenge the results of the reinvestigation by appeal within #abj days after the date the notice of the results of the reinvestigation was provided to the consumer and the process for submitting an appeal2 7viii7 a statement informing the consumer that a notation described in section #fje7;e7 will be added to the file of the consumer during the period in which the consumer appeals the results of a reinvestigation and that such notation can be removed at the request of the consumer2 and 7ix7 any other information1 as determined by the ,bureau4 7#e7 ,requirements relating to reinsertion of previously deleted or modified material 7,a7 ,certification of new determination that item is accurate or complete ,a consumer reporting agency may not reinsert into a consumer's file any information that was previously deleted or modified pursuant to paragraph 7#c77;,d71 unless the person who provided the information-- 7i7 requests that the consumer reporting agency reinsert such information2 7ii7 submits a written certification that the information is accurate and complete2 and 7iii7 provides a statement describing the specific reasons why the information should be inserted4 7,b7 ,notice to consumer before reinsertion can occur ,upon receipt of a request for reinsertion of disputed information under subparagraph 7,a71 the consumer reporting agency shall1 not later than #e business days before the consumer reporting agency reinserts the information into the consumer's file1 notify the consumer in writing of such request for reinsertion4 ,such notice shall include-- 7i7 the business name1 mailing address1 telephone number1 and ,internet website address 7if available7 of any person who provided information to or contacted the consumer reporting agency in connection with the reinsertion2 7ii7 a copy of the information relating to the consumer1 the certification that the information is accurate or complete1 and the statement of the reasons supporting reinsertion provided by the person who provided the information to the consumer reporting agency under subparagraph 7,a72 7iii7 a statement that the consumer may obtain1 free of charge and within the #ab-month period following the date the notice under this subparagraph was issued1 a consumer report and credit score or educational score 7if applicable7 from the consumer reporting agency that includes the reinserted information1 regardless of whether the consumer obtained or will obtain a free annual consumer report and credit score or educational credit score 7if applicable7 under section #fab2 7iv7 a statement that the consumer may appeal the determination that the previously deleted or modified information is accurate or complete and a description of the procedure for the consumer to make such an appeal pursuant to subsection 7h72 and 7v7 a statement that the consumer has the right to add a narrative statement1 free of charge1 to the consumer's file disputing the accuracy or completeness of the disputed information and a description of the process to add such a narrative statement pursuant to subsection 7b74 7#f7 ,expedited dispute resolution ,if a consumer reporting agency determines that the information provided by the consumer is sufficient to substantiate that the item of information is inaccurate1 incomplete1 or cannot be verified by the person who furnished such information1 and the consumer reporting agency deletes or modifies such information within #c business days of receiving notice of the dispute1 the consumer reporting agency shall be exempt from the requirements of paragraph 7#d71 if the consumer reporting agency provides to the consumer-- 7,a7 prompt notice confirming the deletion or modification of the information from the consumer's file in writing or by other means1 if agreed to by the consumer when the information is disputed2 7,b7 a statement of the consumer's right to request that the consumer reporting agency furnish notifications of a revised consumer report pursuant to subsection 7d72 7,c7 not later than #e business days after deleting or modifying the information1 a copy of the consumer report and credit score or educational score 7if applicable7 that is based upon the consumer's revised file2 and 7,d7 a statement that the consumer may obtain1 free of charge and within the #ab-month period following the date the notice under this paragraph was sent to the consumer1 a consumer report and credit score or educational score 7if applicable7 from the consumer reporting agency1 regardless of whether the consumer obtained or will obtain their free annual consumer report and credit score or educational score 7if applicable7 under section #fab4 7#g7 ,no excuse for failure to conduct reinvestigation ,a consumer reporting agency may not refuse to conduct a reinvestigation under this subsection because the agency determines that the dispute was submitted by an authorized third party1 unless the agency has clear and convincing evidence that the third party is not authorized to submit the dispute on the consumer's behalf4 ,if the consumer reporting agency refuses to reinvestigate a dispute for these reasons1 it shall provide a clear and conspicuous notice to the consumer explaining the reasons for the refusal and describing the specific information the consumer is required to provide for the agency to conduct the reinvestigation4 4 7b7 ,ensuring consumer reporting agencies furnish certain notifications without charge ,section #faa7;d7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;i7d77 is amended by inserting and without charge after request of the consumer4 7c7 ,including specialty consumer reporting agencies in reports 7#a7 ,in general ,section #faa7;e7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;i7e77 is amended by inserting or #fjc7x7 after section #fjc7p7 each place such term appears4 7#b7 ,technical amendment ,paragraph 7#a7 of such section 7#ae ,u4,s4,c4 #afha;i7e77#a77 is amended by striking ,the ,commission and inserting ,the ,bureau4 7d7 ,conforming amendments ,such ,act is further amended-- 7#a7 in section #fje;,b7c77#b71 by striking section #faa7;a77#e77;,b7 and inserting section #faa7;a77#e72 7#b7 in section #faa-- 7,a7 in subsection 7c71 by striking unless there is reasonable grounds to believe that it is frivolous or irrevelant12 and 7,b7 in subsection 7f77#c7-- 7i7 in subparagraph 7,a71 by striking paragraph 7#f71 7#g71 or 7#h7 of subsection 7a7 and inserting paragraph 7#d7 or 7#e7 of subsection 7a72 and 7ii7 in subparagraph 7,b71 by striking in the manner required under paragraph 7#h77;,a72 and 7#c7 in section #fbc7;b77#a77;,b71 by striking relevant before information4 7e7 ,global technical corrections to references to nationwide specialty consumer reporting agency ,such ,act is further amended-- 7#a7 by striking section #fjc7w7 and inserting section #fjc7x7 each place such term appears2 and 7#b7 in section #fab7;a77#a77;,a71 by striking 7w7 and inserting 7x74 #ajb4 ,consumer awareness of dispute rights ,section #faa of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;i7 is amended by adding at the end the following new subsection3 7i7 ,increased consumer awareness of dispute rights 7#a7 ,in general ,not later than #ahj days after the date of enactment of this subsection1 each consumer reporting agency described under subsection 7p7 or 7x7 of section #fjc shall-- 7,a7 establish an ,internet website accessible to consumers2 and 7,b7 post on the home page of such website a hyperlink to a separate webpage established and maintained solely for the purpose of providing information to a consumer about how to dispute an item of information in the consumer report of the consumer4 7#b7 ,dispute webpage requirements ,for a consumer reporting agency described under subsection 7p7 or 7x7 of section #fjc1 the separate dispute webpage described in paragraph 7#a77;,b7-- 7,a7 may not include any type or form of marketing1 advertising1 information1 or material associated with any products or services offered or sold to consumers2 7,b7 shall clearly and conspicuously disclose a concise statement regarding how to file a dispute through the agency1 free of charge1 in the manner and format prescribed by the ,bureau2 7,c7 shall describe the types of documents that will be used by the agency in resolving the dispute1 including the business name and mailing address to which a consumer may send such documents2 7,d7 shall include a clear and concise explanation of and the process for using electronic or other means to submit such documents1 free of charge1 and without any character or data limitation imposed by the agency2 7,e7 shall include a statement that the consumer may submit information1 free of charge1 that the consumer believes will assist the consumer reporting agency in determining the results of the reinvestigation of the dispute2 7,f7 shall clearly and conspicuously disclose a statement describing the procedure likely to be used by the consumer reporting agency in carrying out a reinvestigation to determine the accuracy or completeness of the disputed item of information1 including the time period in which the consumer will be notified of the results of the reinvestigation1 and a statement that the agency may extend the reinvestigation period by an additional #ae days if the consumer submits additional information after a certain date2 and 7,g7 shall provide translations of all information on the webpage in each of the #aj most commonly spoken languages1 other than ,english1 in the ,united ,states1 as determined by the ,bureau of the ,census on an ongoing basis1 and in formats accessible to individuals with hearing or vision impairments4 4 #ajc4 ,maintenance of records by furnishers ,section #fbc of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afhas-#b7 is amended by adding at the end the following new subsection3 7f7 ,duty of furnishers ,to maintain records of consumers 7#a7 ,in general ,a person who furnishes information to a consumer reporting agency relating to a consumer who has an account with that person shall maintain all information necessary to substantiate the accuracy and completeness of the information furnished1 including any records establishing the liability and terms and conditions under which credit was extended to a consumer and any payment history with respect to such credit4 7#b7 ,retention period ,records described under paragraph 7#a7 shall be maintained until the information with respect to which the records relate may no longer be included in a consumer report pursuant to section #fje4 7#c7 ,transfer of ownership ,if a person providing information to a consumer reporting agency is acquired by another person1 or if another person acquires the right to repayment connected to such information1 the acquiring person shall be subject to the requirements of this subsection with respect to such information to the same extent as the person who initially provided such information to the consumer reporting agency4 ,the person selling or transferring the right to repayment shall provide the information described in paragraph 7#a7 to the transferee or the acquirer4 4 #ajd4 ,duties of furnishers relating to dispute procedures1 notices1 and disclosures 7a7 ,duty ,to provide accurate and complete information ,section #fbc7;a7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afhas-#b7;a77 is amended-- 7#a7 in the subsection heading1 by inserting and complete after accurate2 7#b7 in paragraph 7#a7-- 7,a7 by inserting or incomplete after inaccurate each place that term appears2 and 7,b7 in subparagraph 7,d71 by inserting or completeness after accuracy2 and 7#c7 in paragraph 7#h7-- 7,a7 in subparagraph 7,a71 by inserting and completeness after accuracy2 and 7,b7 in subparagraph 7,d71 by inserting or completeness after accuracy4 7b7 ,negative information notices to consumers ,section #fbc7;a77#g7 7#ae ,u4,s4,c4 #afhas-#b7;a77#g77 of such ,act is amended to read as follows3 7#g7 ,duty of furnishers to inform consumers about reporting negative information 7,a7 ,general negative information warning notice to all consumers prior to furnishing such information 7i7 ,in general ,any person that regularly furnishes negative information to a consumer reporting agency described in subsection 7p7 or 7x7 of section #fjc about activity on any accounts of a consumer held by such person or transactions associated with credit extended to a consumer by such person shall provide a written general negative information warning notice to each such consumer before such person may furnish any negative information relating to such a consumer4 7ii7 ,content ,such notice shall-- 7,i7 be clear and conspicuous2 7,,ii7 describe the types of activities that constitute negative information2 7,,iii7 inform the consumer that the person may report negative information relating to any such accounts or transactions to a consumer reporting agency described in subsection 7p7 or 7x7 of section #fjc2 7,,iv7 state that the negative information may appear on a consumer report of the consumer for the periods described in section #fje and that during such periods1 the negative information may adversely impact the consumer's credit score2 7,v7 state that in some limited circumstances1 the negative information may result in other adverse actions1 including a denial of a new job or a promotion from existing employment2 and 7,,vi7 state that the consumer has right to-- 7aa7 obtain a copy of their consumer report and credit score or educational score 7if applicable71 which in some instances can be obtained free of charge1 from any consumer reporting agency to which negative information may be been sent2 and 7bb7 dispute1 free of charge1 any errors on a consumer report relating to the consumer4 7iii7 ,timing of notice ,such person shall provide such notice to a consumer not later than #ij days before the date on which the person furnishes negative information relating to such consumer4 7,b7 ,specific negative information notice to a consumer 7i7 ,in general ,any person described in subparagraph 7,a7 that has furnished negative information relating to activity on any accounts of a consumer held by such person or transactions associated with credit extended to a consumer by such person to a consumer reporting agency described in subsection 7p7 or 7x7 of section #fjc shall send a written notice to each such consumer4 7ii7 ,content ,such notice shall-- 7,i7 be clear and conspicuous2 7,,ii7 inform the consumer that the person has furnished negative information relating to such accounts or transactions to a consumer reporting agency described in subsection 7p7 or 7x7 of section #fjc2 7,,iii7 identify any consumer reporting agency to which the negative information was furnished1 including the name of the agency1 mailing address1 ,internet website address1 and toll-free telephone number2 and 7,,iv7 include the statements described in subclauses 7,,iv71 7,v71 and 7,,vi7 of subparagraph 7,a77ii74 7iii7 ,time of notice ,such person shall provide such notice to a consumer not later than #e business days after the date on which the person furnished negative information relating to such consumer4 7,c7 ,notice effective for subsequent submissions ,after providing the notice described in subparagraph 7,b71 the person may submit additional negative information to a consumer reporting agency described in subsection 7p7 or 7x7 of section #fjc without providing additional notice to the consumer1 unless another person acquires the right to repayment connected to the additional negative information4 ,the acquiring person shall be subject to the requirements of this paragraph and shall be required to send consumers the written notices described in this paragraph1 if applicable4 7,d7 ,non-traditional data furnishers ,any person that furnishes negative information to a consumer reporting agency described in subsection 7p7 or 7x7 of section #fjc relating to any accounts of1 or transactions associated with1 a consumer by such person involving non-traditional data shall be subject to the requirements described in subparagraphs 7,a71 7,b71 and 7,c74 7,e7 ,model notices 7i7 ,duty of bureau ,not later than #f months after date of the enactment of this paragraph1 the ,bureau shall issue model forms for the notices described in subparagraphs 7,a7 and 7,b7 that a person may use to comply with the requirements of this paragraph4 7ii7 ,use of model notice not required ,no provision of this paragraph may be construed to require a person to use the model notices prescribed by the ,bureau4 7iii7 ,compliance using model notices ,a person shall be deemed to be in compliance with the requirements of subparagraph 7,a77ii7 or 7,b77ii7 7as applicable7 if the person uses the model notice prescribed by the ,bureau4 7,f7 ,issuance of general negative warning notice without submitting negative information ,no provision of this paragraph may be construed to require a person described in subparagraph 7,a7 or 7,d7 to furnish negative information about a consumer to a consumer reporting agency described in subsection 7p7 or 7x7 of section #fjc4 7,g7 ,safe harbor ,a person shall not be liable for failure to perform the duties required by this paragraph if the person reasonably believes that the person is prohibited1 by law1 from contacting the consumer4 7,h7 ,effective date ,the requirements of subparagraphs 7,a71 7,b71 7,c71 and 7,d7 shall not take effect until the date that is #f months after the date of the issuance of model forms for notices under subparagraph 7,e74 7,i7 ,definitions ,in this paragraph1 the following definitions shall apply3 7i7 ,negative information ,the term negative information means information concerning a consumer's delinquencies1 late payments1 insolvency1 or any form of default4 7ii7 ,non-traditional data ,the term non-traditional data relates to telecommunications payments1 utility payments1 rent payments1 remittances1 wire transfers1 and such other items as determined by the ,bureau4 4 7c7 ,duties of furnishers after receiving notice of dispute from a consumer ,section #fbc7;a77#h77;,e7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afhas-#b7;a77#h77;,e77 is amended to read as follows3 7,e7 ,duties of furnishers after receiving notice of dispute from a consumer ,after receiving a notice of dispute from a consumer pursuant to subparagraph 7,d71 the person that provided the information in dispute to a consumer reporting agency shall-- 7i7 promptly provide to each consumer reporting agency to which the person furnished the disputed information the notice of dispute2 7ii7 review all information1 including any substantiating documents1 provided by the consumer about the disputed information and conduct an investigation1 separate from any reinvestigation by a consumer reporting agency or a reseller conducted with respect to the disputed information2 7iii7 before the expiration of the period under section #faa7;a77#a7 within which a consumer reporting agency would be required to complete its action if the consumer had elected to dispute the information under that section1 complete an investigation of the disputed information pursuant to the standards described in subparagraph 7,g72 7iv7 notify the consumer1 in writing1 of the receipt of the dispute that includes-- 7,i7 a statement about any information additional to the information that the person is required to maintain under subsection 7f7 that would support the person's ability to carry out an investigation to resolve the consumer's dispute2 and 7,,ii7 a statement that the consumer reporting agency to which the disputed information was provided will include a notation described in section #fje7;e7 in the consumer's file until the investigation has been completed1 and information about how a consumer may request that such notation is removed by the agency2 7v7 if the investigation determines the disputed information is inaccurate1 incomplete1 or unverifiable1 promptly notify each consumer reporting agency to which the person furnished such information in accordance with paragraph 7#b72 and 7vi7 notify the consumer of the results of the investigation1 in writing1 in accordance with subparagraph 7,h74 4 7d7 ,eliminating furnishers' authority ,to dismiss disputes as frivolous or irrelevant ,section #fbc7;a77#h7 of such ,act 7#ae ,u4,s4,c4 #afhas-#b7;a77#h77 is amended by striking subparagraph 7,f7 and redesignating subparagraph 7,g7 as subparagraph 7,f74 7e7 ,additional duties ,section #fbc7;a77#h7 of such ,act 7#ae ,u4,s4,c4 #afhas-#b7;a77#h77 is further amended by adding at the end the following new subparagraphs3 7,g7 ,reasonable standards for furnishers for conducting investigations and resolving disputes submitted by consumers ,in any investigation conducted by a person who furnishes information to a consumer reporting agency of an item of information being disputed by a consumer1 the person1 at a minimum-- 7i7 shall maintain sufficient resources and trained staff1 commensurate with the volume and complexity of disputes received or reasonably anticipated to be received1 to conduct investigations2 7ii7 shall verify that the person has a record of the particular information being disputed1 consistent with the requirements of subsection 7f72 7iii7 shall verify that the personally identifiable information of the consumer submitting the dispute matches the personally identifiable information contained on such records2 7iv7 shall conduct a reasonable review to determine whether the disputed information is accurate1 complete1 and can be verified that considers all the information1 including any substantiating documents1 provided by the consumer about the disputed information2 7v7 shall ensure that the investigation is an independent analysis that is separate from any reinvestigation by a consumer reporting agency or a reseller conducted with respect to the disputed information2 and 7vi7 may not impose any limitations or otherwise impede the ability of a consumer to submit information1 including any substantiating documents1 about the disputed information4 7,h7 ,contents of the notice to the consumer about the results of the investigation by the furnisher ,the notice of the results of the investigation described in subparagraph 7,e7 shall include-- 7i7 a statement informing the consumer as to whether the disputed information was determined to be inaccurate1 incomplete1 or unverifiable2 7ii7 a statement of the specific reasons supporting the results of the investigation2 7iii7 a description of the procedure used by the dispute resolution staff of the person who furnishes information to a consumer reporting agency to determine the accuracy or completeness of the information1 including the business name1 mailing address1 telephone number1 and ,internet website address 7if available7 of any person who was contacted by the staff in connection with the determination2 7iv7 a copy of all information relating to the consumer that was used in carrying out the investigation and was the basis for any determination about the accuracy or completeness of the disputed information2 7v7 a statement that consumer will receive1 free of charge1 a copy of their consumer report and credit score or educational credit score 7if applicable71 from any consumer reporting agency to which the disputed information had been provided1 regardless of whether the consumer obtained or will obtain a free consumer report and credit score or educational credit score 7if applicable7 in the #ab-month period preceding receipt of the notice described in this subparagraph pursuant to section #fab7;a77#a72 7vi7 if the disputed information was found to be inaccurate1 incomplete1 or unverifiable1 a statement that the consumer report of the consumer shall be revised to reflect the change to the consumer's file as a result of the investigation2 7vii7 a statement that the consumer has the right to appeal the results of the investigation under paragraph 7#aj71 free of charge1 within #abj days after the date of the notice of the results of the investigation was provided to the consumer and the process for submitting an appeal2 7viii7 a statement that the consumer may add a narrative statement1 free of charge1 to the consumer's file held by the consumer reporting agency to which the information has been furnished disputing the accuracy or completeness of the information1 regardless of the results of the investigation by the person1 and the process for contacting any agency that received the consumer's information from the person to submit a narrative statement2 7ix7 a statement informing the consumer that a notation described in section #fje7;e7 will be added to the consumer's file during the period in which the consumer appeals the results of an investigation and that such notation can be removed at the request of the consumer2 and 7x7 a statement that the consumer has the right to request a copy of their consumer report and credit score or educational credit score 7if applicable71 free of charge1 within the #ab-month period following the date of the conclusion of the investigation from any consumer reporting agency in which the disputed information had been provided1 regardless of whether the consumer obtained or will obtain a free annual consumer report and credit score or educational credit score 7if applicable7 under this subparagraph or section #fab7;a77#a74 4 7f7 ,conforming amendment ,section #fae7;a77#d77;,b7 is amended-- 7#a7 by striking 1 under section #faa1 with a consumer reporting agency2 and 7#b7 by striking furnished by the agency and inserting to a consumer reporting agency under section #faa or to a person who furnished information to an agency under section #fbc4 #aje4 ,right to appeal disputes relating to reinvestigations and investigations 7a7 ,appeals of reinvestigations conducted by a consumer reporting agency ,section #faa of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;i7 is amended-- 7#a7 in subsection 7b71 by inserting or if the consumer is unsatisfied with the results of an appeal conducted under subsection 7h71 after resolve the dispute12 and 7#b7 by inserting after subsection 7h7 7as added by section #ajb7 the following new subsection3 7i7 ,consumer right ,to appeal results of a consumer reporting agency reinvestigation 7#a7 ,in general ,within #abj days after the date of receipt of the results of a reinvestigation conducted under subsection 7a71 a consumer 7or authorized third party7 may1 free of charge1 appeal the results of such reinvestigation by submitting a notice of appeal to the consumer reporting agency4 7#b7 ,notice of appeal 7,a7 ,requirements ,a notice of appeal described in paragraph 7#a7 may be submitted in writing1 or through a toll-free telephone number or other electronic means established by the consumer reporting agency 7including on the ,internet website described in subsection 7g771 and-- 7i7 shall identify the information contained in the consumer's file that is the subject of the appeal2 7ii7 shall describe the specific reasons for submitting the notice of appeal2 and 7iii7 may provide any information the consumer believes is relevant to substantiate the validity of the dispute4 7,b7 ,consumer reporting agency notice to consumer ,upon receipt of such notice of appeal1 the consumer reporting agency shall promptly provide to the consumer a statement confirming the receipt of the consumer's notice of appeal that shall include-- 7i7 an approximate date on which the consumer's appeal review will be completed2 7ii7 the process and procedures by which such review will be conducted2 and 7iii7 an employee reference number or other employee identifier for each of the specific individuals designated by the consumer reporting agency who1 upon the request of the consumer1 may discuss the substance and status of the appeal4 7#c7 ,consumer reporting agency requirements upon receipt of notice of appeal 7,a7 ,in general ,not later than #bj days after receiving a notice of appeal1 the consumer reporting agency shall review the appeal4 ,if the consumer reporting agency determines the information is inaccurate1 incomplete1 or cannot be verified1 the consumer reporting agency shall delete or modify the item of information being disputed by the consumer from the file of the consumer before the end of the #bj-;day period beginning on the date on which the consumer reporting agency receives a notice of an appeal from the consumer4 7,b7 ,notice of appeal to furnisher2 information regarding dispute provided by the consumer 7i7 ,in general ,before the end of the period of #c business days beginning on the date on which a consumer reporting agency receives a notice of appeal1 the consumer reporting agency shall provide notice of the appeal1 including all information relating to the specific appeal that the consumer reporting agency has received from the consumer1 to any person who provided any information in dispute4 7ii7 ,provision of additional information regarding the dispute ,if the consumer reporting agency receives additional information from the consumer after the agency provides the notice required under clause 7i7 and before the end of the #bj-;day period described in subparagraph 7,a71 the consumer reporting agency shall1 not later than #c business days after receiving such information1 provide such information to any person who provided the information in dispute and shall have an additional #aj business days to complete the appeal review4 7,c7 ,minimum standards for appeals employees 7i7 ,designation ,upon receipt of a notice of appeal under paragraph 7#a71 a consumer reporting agency shall designate one or more specific employees who-- 7,i7 shall be assigned an employee reference number or other employee identifier that can be used by the consumer to discuss the appeal with the specific individuals handling the appeal2 7,,ii7 shall have direct authority to resolve the dispute that is the subject of the notice of appeal from the review stage to its completion2 7,,iii7 shall meet minimum training and ongoing certification requirements at regular intervals1 as established by the ,bureau2 7,,iv7 shall be located within the ,united ,states2 7,v7 may not have been involved in the reinvestigation conducted or terminated pursuant to subsection 7a72 and 7,,vi7 may not be subject to any requirements linking incentives1 including promotion1 to the number of appeals processed within a certain time period4 7ii7 ,requirements ,such employees shall conduct a robust review of the appeal and make a determination regarding the accuracy and completeness of the disputed information by-- 7,i7 conducting an independent analysis1 separate from any investigation by a reseller or person who provided the disputed information1 and separate from any prior reinvestigation conducted by the consumer reporting agency of the disputed information2 7,,ii7 verifying that the personally identifiable information of the consumer submitting the dispute matches the personally identifiable information contained on the consumer's file2 7,,iii7 analyzing the notice of appeal and all information1 including any substantiating documents1 provided by the consumer with the notice of appeal2 7,,iv7 evaluating the validity of any information submitted by any person that was used by the consumer reporting agency in the reinvestigation of the initial dispute2 7,v7 verifying that the consumer reporting agency has a record of the information being disputed2 and 7,,vi7 applying any additional factors or investigative processes1 as specified by the ,bureau4 7,d7 ,notice of appeal results ,not later than #e days after the end of the #bj-;day period described under subparagraph 7,a7 7or the #aj-;day extension period1 as applicable7 the consumer reporting agency shall provide the consumer with written notice of the results of the appeal by postal mail or1 if requested by the consumer1 by other means4 ,the contents of such notice shall include-- 7i7 a statement that the appeal is completed and the date on which it was completed1 the results of the appeal1 and the specific reasons supporting the results of the appeal2 7ii7 a copy of all information relating to the consumer that was used as a basis for deciding the results of the appeal2 7iii7 a consumer report that is based upon the consumer's file as that file may have been revised as a result of the appeal2 7iv7 a description of the procedure used to determine the accuracy and completeness of the information1 including the business name1 telephone number1 mailing address1 and ,internet website address 7if applicable7 of any person who provided information that was contacted in connection with such information1 if reasonably available2 7v7 information describing that the consumer may submit a statement1 without charge1 disputing the accuracy or completeness of information in the consumer's file that was the subject of an appeal under this subsection by submitting a statement directly to each consumer reporting agency that received the information2 7vi7 a description of the consumer's rights pursuant to subsection 7d7 7relating to furnishing notifications to certain users of consumer reports72 and 7vii7 any other information1 as determined by the ,bureau4 7,e7 ,no excuse for failure to conduct appeal ,a consumer reporting agency may not refuse to conduct a review of an appeal under this subsection because the agency determines that the notice of appeal was submitted by an authorized third party1 unless the agency has clear and convincing evidence that the third party is not authorized to submit the notice of appeal on the consumer's behalf4 ,if the consumer reporting agency refuses to conduct a review of the appeal for these reasons1 it shall provide a clear and conspicuous written notice to the consumer explaining the reasons for the refusal and describing any information the consumer is required to provide for the agency to conduct a review of the appeal4 4 7b7 ,appeals of investigations conducted by furnishers of information ,section #fbc7;a7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afhas-#b7;a77 is amended by adding at the end the following new paragraph3 7#aj7 ,duty of furnishers of information upon notice of appeal of investigation 7,a7 ,in general ,within #abj days of the date of receipt of the results of an investigation conducted under paragraph 7#h77;,e71 a consumer may1 free of charge1 appeal such results by submitting a notice of appeal to the person who provided the information in the dispute to a consumer reporting agency 7hereafter in this paragraph referred to as the furnisher74 7,b7 ,notice of appeal ,a notice of appeal described in subparagraph 7,a7 may be submitted in writing1 through a toll-free telephone number1 or by other electronic means established by the furnisher1 and-- 7i7 shall identify the information contained in the consumer's file that is the subject of the appeal2 7ii7 shall describe the specific reasons for submitting the notice of appeal2 and 7iii7 may include any information1 including substantiating documents1 the consumer believes is relevant to the appeal4 7,c7 ,furnisher actions ,upon receipt of such notice of appeal1 the furnisher shall-- 7i7 before the end of the period of #c business days beginning on the date on which the furnisher receives the notice of appeal1 notify each consumer reporting agency to which the person furnished such information a statement identifying the items of information that a consumer is appealing2 and 7ii7 notify the consumer confirming the receipt of the consumer's notice of appeal1 including an approximate date when the consumer's appeal will be completed1 the process and procedures by which a review of the appeal will be conducted1 and the specific individual designated by the consumer reporting agency who1 upon the request of the consumer1 may discuss the substance and status of the appeal4 7,d7 ,furnisher requirements upon receipt of notice of appeal ,not later than #bj days after receiving a notice of appeal1 the furnisher shall determine whether the item of information being disputed by the consumer is inaccurate1 incomplete1 or cannot be verified1 and shall notify the consumer reporting agency of the determination4 ,if the furnisher cannot verify the accuracy or completeness of the disputed information1 the furnisher shall1 before the end of the #bj-;day period beginning on the date on which the furnisher receives notice of an appeal from the consumer1 submit instructions to the consumer reporting agency that the item of information being disputed by the consumer should be deleted from the file of the consumer4 7,e7 ,minimum standards for appeals employees ,upon receipt of a notice of appeal under subparagraph 7,a71 a furnisher shall designate one or more specific employees who-- 7i7 shall be assigned an employee reference number or other employee identifier that can be used by the consumer to discuss the appeal with the specific individuals handling the appeal2 7ii7 shall have direct authority to resolve the dispute that is the subject of the notice of appeal on behalf of the furnisher from the review stage to its completion2 7iii7 shall meet minimum training and ongoing certification requirements at regular intervals1 as established by the ,bureau2 7iv7 may not have been involved in an investigation conducted pursuant to paragraph 7#h72 and 7v7 may not be subject to any requirements linking incentives1 including promotion1 to the number of appeals processed within a certain time period4 7,f7 ,requirements for appeals process ,such employees shall conduct a robust review of the appeal and make a determination regarding the accuracy and completeness of the disputed information by-- 7i7 conducting an independent analysis1 separate from any reinvestigation by a reseller or consumer reporting agency1 of the disputed information2 7ii7 verifying that the personally identifiable information related to the dispute is accurate and complete2 7iii7 analyzing the notice of appeal and all information1 including substantiating documents1 provided by the consumer with the notice of appeal2 7iv7 evaluating the validity of any information submitted by any person that was used by the furnisher in the initial investigation into the dispute2 7v7 verifying that the information being disputed relates to the consumer in whose file the information is located2 7vi7 verifying that the furnisher has a record of the information being disputed2 and 7vii7 applying any additional factors or investigative processes1 as specified by the ,bureau4 7,g7 ,extension of review period ,if a consumer submits additional information related to the appeal after the period of #c business days described in subparagraph 7,c77i7 and before the end of the #bj-;day period described in subparagraph 7,d71 the furnisher shall have an additional #aj business days to complete the review of the appeal4 7,h7 ,notice of appeal results ,not later than #e days after the end of the #bj-;day period described in subparagraph 7,d7 7or the #aj business day extension described under subparagraph 7,g71 as applicable7 the furnisher shall provide the consumer with written notice of the results of the appeal by mail or1 if requested by the consumer1 by other means4 ,the contents of such notice shall include-- 7i7 a statement that the appeal is completed and the date on which it was completed1 the results of the appeal1 and the specific reasons supporting the results of the appeal2 7ii7 a copy of all information relating to the consumer that was used as a basis for deciding the results of the appeal2 7iii7 if the appeal results in any change to the consumer report1 a notification that the consumer shall receive a copy1 free of charge1 of a revised consumer report 7based upon the consumer's file as that file was changed as a result of the appeal7 and a credit score or educational credit score 7if applicable7 from each consumer reporting agency that had been furnished incorrect information2 7iv7 a description of the procedure used to determine the accuracy and completeness of the information1 including the business name1 telephone number1 mailing address1 and ,internet website address 7if applicable71 of any person who provided information that was contacted in connection with such information1 if reasonably available2 7v7 information describing that the consumer may submit a statement1 without charge1 disputing the accuracy or completeness of information in the consumer's file that was the subject of an appeal under this paragraph by submitting a statement directly to each consumer reporting agency that received the information2 and 7vi7 a notification that the consumer may request the furnisher to submit to each consumer reporting agency the consumer's request to furnish notifications pursuant to section #faa7;d7 7relating to furnishing notifications to certain users of consumer reports74 4 7c7 ,technical amendment ,section #fbc7;a77#h77;,a7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afhas-#b7;a77#h77;,a77 is amended by striking reinvestigate and inserting investigate4 7d7 ,conforming amendments ,section #fji of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;g7 is amended-- 7#a7 in subsection 7c7-- 7,a7 by striking ,commission and inserting ,bureau each place that term appears2 7,b7 in the subsection heading1 by striking rights ,to obtain and dispute information in consumer reports and ,to obtain credit scores and inserting key consumer reporting rights2 and 7,c7 in paragraph 7#a7-- 7i7 in the heading1 by striking ,commission and inserting ,bureau2 7ii7 in subparagraph 7,b7-- 7,i7 in clause 7ii71 by striking a consumer report without charge under section #fab and inserting consumer reports and credit scores or educational credit scores 7as applicable7 without charge under subsections 7f71 7g71 7i71 or 7j7 or section #fab2 7,,ii7 in clause 7iii71 by inserting or section #fbc after section #faa2 7,,iii7 by striking clauses 7iv7 and 7vi72 7,,iv7 by inserting after clause 7iii7 the following new clause3 7iv7 the right of a consumer to appeal a determination of a reinvestigation conducted by a consumer reporting agency under section #faa7;h7 or an investigation conducted by a furnisher of information under section #fbc7;a77#aj72 2 and 7,v7 by adding at the end the following new clause3 7vi7 the method and circumstances under which consumers can obtain a #a-year fraud alert1 #g-year fraud alert1 active duty alert1 or security freeze as described in section #fje;,a through a consumer reporting agency described under section #fjc7p74 2 7iii7 in subparagraph 7,c7 7as amended by subparagraph 7,a77 by inserting and the ,commission after ,bureau2 and 7iv7 by adding at the end the following new subparagraph3 7,d7 ,publication of summary rights ,a consumer reporting agency described under subsection 7p7 or 7x7 of section #fjc shall display in a clear and conspicuous manner1 including on the ,internet website of the consumer reporting agency1 the summary of rights prepared by the ,bureau under this paragraph4 2 and 7#b7 in subsection 7d71 by inserting ,bureau and the before ,commission4 #ajf4 ,revised consumer reports ,section #faa of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;i71 as amended by section #aje7;a77#b71 is further amended by adding at the end the following new subsection3 7j7 ,requirement ,to send revised consumer report to consumer ,upon receiving a notice described in section #fbc7;a77#h77;,e77iv71 each consumer reporting agency shall send to the consumer a revised consumer report and credit score or education credit score 7if applicable7 based upon the consumer's file as that file was changed as a result of the investigation4 4 #ajg4 ,indication of dispute by consumers and use of disputed information ,section #fje7;f7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;c7f77 is amended to read as follows3 7f7 ,indication of dispute 7#a7 ,in general ,a consumer reporting agency shall include in any consumer report based on the consumer's file a notation identifying any item of information that is currently in dispute by the consumer if-- 7,a7 a consumer disputes the completeness or accuracy of any item of information contained in a consumer's file pursuant to section #faa7;a77#a72 7,b7 a consumer files with a consumer reporting agency an appeal of a reinvestigation pursuant to section #faa7;i72 or 7,c7 the consumer reporting agency is notified by a person that furnished any items of information that are currently in dispute by the consumer that-- 7i7 a consumer disputes the completeness or accuracy of any information furnished by a person to any consumer reporting agency pursuant to paragraph 7#c7 or 7#h7 of section #fbc7;a72 or 7ii7 a consumer submits a notice of appeal under section #fbc7;a77#aj74 7#b7 ,opt out ,a consumer may submit a request to a consumer reporting agency or a person who furnished the information in dispute1 as applicable1 to have the notation described in paragraph 7#a7 omitted from the consumer report4 ,upon receipt of such a request-- 7,a7 by a consumer reporting agency1 such agency shall remove the notation within #a business day2 and 7,b7 by a person who furnished the information in dispute1 such person shall submit such request to each consumer reporting agency to which the person furnished such information within #a business day and such agency shall remove the notation within #a business day of receipt of such request4 4 #ajh4 ,accuracy and completeness report duties for consumer reporting agencies and furnishers ,section #fjg7;b7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;e7 is amended to read as follows3 7b7 ,accuracy and completeness of report 7#a7 ,in general ,in preparing a consumer report1 a consumer reporting agency shall maintain reasonable procedures to ensure maximum possible accuracy and completeness of the information concerning the individual to whom the consumer report relates4 7#b7 ,bureau rule to assure maximum possible accuracy and completeness with credit reporting practices 7,a7 ,rule ,not later than #ah months after the date of enactment of this subsection1 the ,bureau shall issue a final rule establishing the procedures described in paragraph 7#a74 7,b7 ,requirements ,in formulating the rule required under subparagraph 7,a71 the ,bureau shall-- 7i7 develop standards for matching the personally identifiable information included in the consumer's file with the personally identifiable information furnished by the person who provided the information to the consumer reporting agency 7hereafter in this subsection referred to as the furnisher71 including the full name of a consumer1 the date of birth of a consumer1 the full social security number of a consumer1 and any other information that the ,bureau determines would aid in assuring maximum possible accuracy and completeness of such consumer reports2 7ii7 establish processes for a consumer reporting agency to monitor the integrity of the data provided by furnishers and the compliance of furnishers with the requirements of this title2 7iii7 establish processes for a consumer reporting agency to regularly reconcile data relating to accounts in collection1 including those that have not been paid in full1 by specifying the circumstances under which the consumer reporting agency shall remove or suppress negative or adverse information from a consumer's file that has not been updated by a furnisher who is also a debt collector 7as defined in section #hjc of the ,fair ,debt ,collection ,practices ,act7 within the time period established by the ,bureau2 7iv7 establish procedures to require each consumer reporting agency to review and monitor the quality of information received from any source1 including information from public records1 by regularly and on an ongoing basis comparing the information received to the information available from the original source and ensuring that the information received is the most current information2 7v7 develop standards and procedures for consumer reporting agencies to identify furnishers that repeatedly fail to provide accurate and complete information1 to take corrective action against such furnishers1 and to reject information submitted by such furnishers2 7vi7 develop standards and procedures for consumer reporting agencies to adopt regarding collection of public record data1 including standards and procedures to consider the ultimate data source1 how the public record information is filed and its availability and accessibility1 and whether information relating to the satisfaction of judgments or other updates to the public record are available on a reasonably timely basis from a particular source2 and 7vii7 establish any other factors1 procedures1 or processes determined by the ,bureau to be necessary to assist consumer reporting agencies in achieving maximum possible accuracy and completeness of the information in consumer reports4 7#c7 ,corrective action for furnishers that repeatedly furnish inaccurate or incomplete information ,upon identifying a furnisher that repeatedly fails to furnish accurate1 complete1 or verifiable information to consumer reporting agencies1 the ,bureau shall-- 7,a7 ensure the prompt removal of any adverse information relating to a consumer's accounts submitted by such furnisher2 and 7,b7 take corrective action1 which may include-- 7i7 mandatory revised training and training materials for the staff of the furnisher regarding the furnishing of accurate and complete information2 7ii7 sharing industry best practices and procedures regarding accuracy and completeness2 or 7iii7 temporarily prohibiting a furnisher from providing information to a consumer reporting agency4 4 #aji4 ,inclusion of public record data sources in consumer reports ,section #fje7;d7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;c7d77 is amended by adding at the end the following3 7#c7 ,public record data source ,any consumer reporting agency that furnishes a consumer report that contains public record data shall also include in such report the source from which that data was obtained1 including the particular court1 if any1 and the date that the data was initially reported or publicized4 4 #aaj4 ,injunctive relief for victims 7a7 ,in general ,the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha et seq47 is amended-- 7#a7 in section #faf-- 7,a7 in subsection 7a71 by amending the subsection heading to read as follows3 ,damages2 7,b7 by redesignating subsections 7c7 and 7d7 as subsections 7d7 and 7e71 respectively2 and 7,c7 by inserting after subsection 7b7 the following new subsection3 7c7 ,injunctive relief ,in addition to any other remedy set forth in this section1 a court may award injunctive relief to require compliance with the requirements imposed under this title with respect to any consumer4 ,in the event of any successful action for injunctive relief under this subsection1 the court may award to the prevailing party costs and reasonable attorney fees 7as determined by the court7 incurred during the action by such party4 2 and 7#b7 in section #fag-- 7,a7 in subsection 7a71 by amending the subsection heading to read as follows3 ,damages2 7,b7 by redesignating subsection 7b7 as subsection 7c72 and 7,c7 by inserting after subsection 7a7 the following new subsection3 7b7 ,injunctive relief ,in addition to any other remedy set forth in this section1 a court may award injunctive relief to require compliance with the requirements imposed under this title with respect to any consumer4 ,in the event of any successful action for injunctive relief under this subsection1 the court may award to the prevailing party costs and reasonable attorney fees 7as determined by the court7 incurred during the action by such party4 4 7b7 ,enforcement by ,federal ,trade ,commission ,section #fba7;a77#b77;,a7 of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afhas7a77#b77;,a77 is amended-- 7#a7 by amending the subparagraph heading to read as follows3 ,negligent1 willful1 or knowing violations2 and 7#b7 by inserting negligent1 willful1 or before knowing4 ,,ii ,prohibition on misleading and unfair consumer reporting practices #bja4 ,prohibition on automatic renewals for promotional consumer reporting and credit scoring products and services ,the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha et seq47 is amended-- 7#a7 by adding at the end the following new section3 #fcj4 ,promotional periods 7a7 ,termination notice ,with respect to any product or service related to a consumer report or a credit score that is provided to a consumer under promotional terms1 the seller or provider of such product or service shall provide clear and conspicuous notice to the consumer within a reasonable period of time before the promotional period ends4 7b7 ,opt-,in ,with respect to any such product or service1 the seller or provider may not continue to sell or provide such product or service to the consumer after the end of the promotional period unless the consumer specifically agrees at the end of the promotional period to continue receiving the product or service4 2 and 7#b7 in the table of contents for such ,act1 by inserting after the item relating to section #fbi the following new item3 #fcj4 ,promotional periods4 4 #bjb4 ,prohibition on misleading and deceptive marketing related to the provision of consumer reporting and credit scoring products and services ,section #fji of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;g7 is amended-- 7#a7 in subsection 7a7-- 7,a7 in paragraph 7#a7-- 7i7 by striking request1 except and all that follows through consumer to whom and inserting request1 unless the consumer to whom2 7ii7 by striking disclosure2 and and inserting disclosure42 and 7iii7 by striking subparagraph 7,b72 and 7,b7 in paragraph 7#f71 by inserting or educational credit score 7if applicable7 under subsection 7f7 or section #fab before the period at the end2 and 7#b7 by adding at the end the following new subsection3 7h7 ,disclosures on products and services ,the ,bureau1 in consultation with the ,federal ,trade ,commission1 shall issue regulations within #ah months of the date of the enactment of this subsection requiring each consumer reporting agency and reseller to clearly and conspicuously disclose all material terms and conditions1 including any fee and pricing information associated with any products or services offered1 advertised1 marketed1 or sold to consumers by the agency or reseller4 ,such disclosures shall be made in all forms of communication to consumers and displayed prominently on the agency or reseller's website and all other locations where products or services are offered1 advertised1 marketed1 or sold to consumers4 4 #bjc4 ,prohibiton on excessive direct-to-consumer sales ,the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha et seq471 as amended by section #bja1 is further amended-- 7#a7 by adding at the end the following new section3 #fca4 ,fair and reasonable fees for products and services ,the ,bureau may1 with respect to any product or service offered by a consumer reporting agency to a consumer1 set a fair and reasonable maximum fee that may be charged for such product or service1 except where such maximum fee is otherwise provided under this title4 2 and 7#b7 in the table of contents for such ,act1 as amended by section #bja1 by adding at the end the following new item3 #fca4 ,fair and reasonable fees for products and services4 4 #bjd4 ,fair access to consumer reporting and credit scoring disclosures for nonnative ,english speakers and the visually and hearing impaired ,the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha et seq471 as amended by section #bjc1 is further amended-- 7#a7 by adding at the end the following new section3 #fcb4 ,fair access to information for nonnative ,english speakers and the visually and hearing impaired 7a7 ,in general ,not later than #ahj days after the date of the enactment of this section1 the ,bureau shall issue a rule to require consumer reporting agencies and persons who furnish information to consumer reporting agencies under this title1 to the maximum extent reasonably practicable-- 7#a7 to provide any information1 disclosures1 or other communication with consumers-- 7,a7 in each of the #aj most commonly spoken languages1 other than ,english1 in the ,united ,states1 as determined by the ,bureau of the ,census on an ongoing basis2 and 7,b7 in formats accessible to individuals with hearing or vision impairments2 and 7#b7 to ensure that-- 7,a7 customer service representatives1 including employees assigned to handle disputes or appeals under sections #faa and #fbc1 who are available to assist consumers are highly familiar with the requirements of this title2 7,b7 such representatives are available during regular business hours and outside of regular business hours1 including evenings and weekends2 and 7,c7 at least one among such representatives is fluent in each of the #aj most commonly spoken languages1 other than ,english1 in the ,united ,states1 as determined by the ,bureau of the ,census on an ongoing basis4 7b7 ,bureau consultation ,the ,bureau shall consult with advocates for civil rights1 consumer groups1 community groups1 and organizations that serve traditionally underserved communities and populations in issuing the rule described in subsection 7a74 2 and 7#b7 in the table of contents for such ,act1 as amended by section #bjc1 by adding at the end the following new item3 #fcb4 ,fair access to information for nonnative ,english speakers and the visually and hearing impaired4 4 #bje4 ,comparison shopping for loans without harm to credit standing ,section #fje of the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha;c7 is amended by adding at the end the following new subsection3 7i7 ,encouraging consumers ,to comparison shop for loans by treating grouped enquiries of the same type within a reasonable period as a single enquiry 7#a7 ,in general ,with respect to multiple enquiries of the same type made to a consumer reporting agency for a consumer report or credit score with respect to a consumer1 any credit scoring model shall treat such enquiries as a single enquiry if the enquiries are made within a #abj-;day period4 7#b7 ,definition of enquiries of the same type ,with respect to multiple enquiries made to a consumer reporting agency for a consumer report or credit score with respect to a consumer1 such enquiries are of the same type if the consumer reporting agency has reason to believe that the enquiries are all made for the purpose of determining the consumer's creditworthiness for an extension of credit described in one of the following3 7,a7 ,any loan primarily for personal1 family1 or household use that is secured by a mortgage1 deed of trust1 or other equivalent consensual security interest on a dwelling 7as defined in section #ajc7w7 of the ,truth in ,lending ,act71 including a loan in which the proceeds will be used for-- 7i7 a manufactured home 7as defined in section #fjc of the ,housing and ,community ,development ,act of #aigd 7#db ,u4,s4,c4 #edjb772 7ii7 any installment sales contract1 land contract1 or contract for deed on a residential property2 or 7iii7 a reverse mortgage transaction 7as defined in section #ajc of the ,truth in ,lending ,act74 7,b7 ,a motor vehicle loan or lease 7as described in section #fji7;j774 7,c7 ,a private education loan4 7,d7 ,any other consumer financial product or service1 as determined by the ,bureau4 4 #bjf4 ,nationwide consumer reporting agencies registry ,the ,fair ,credit ,reporting ,act 7#ae ,u4,s4,c4 #afha et seq471 as amended by section #bjd1 is further amended-- 7#a7 by adding at the end the following new section3 #fcc4 ,nationwide consumer reporting agencies registry 7a7 ,in general ,not later than #a year after the date of enactment of this section1 the ,bureau shall establish and maintain a publicly accessible registry of consumer reporting agencies described in subsection 7p7 or 7x7 of section #fjc 7and any other agencies the ,bureau determines provide similar services to such consumer reporting agencies7 that includes current contact information of each such agency1 including the ,internet website address of the ,internet website described under section #faa7;h71 and information on how consumers can obtain their consumer report1 credit scores1 or educational credit scores 7as applicable7 by toll-free telephone1 postal mail1 or electronic means4 7b7 ,registry requirements ,the registry described in subsection 7a7 shall-- 7#a7 identify the largest agencies and the markets and demographics covered by such agencies2 and 7#b7 disclose1 with respect to each agency1 whether the agency is subject to the supervisory authority of the ,bureau under this title4 7c7 ,information updates ,each agency described under subsection 7a7 shall submit to the ,bureau contact information for the registry1 including any updates to such information4 ,the ,bureau shall-- 7#a7 independently verify information submitted by each agency2 and 7#b7 update the registry not less frequently than annually4 2 and 7#b7 in the table of contents for such ,act1 as amended by section #bjd1 by adding at the end the following new item3 #fcc4 ,nationwide consumer reporting agencies registry4 4 ,december #bc1 #bjai ,reported with an amendment1 committed to the ,committee of the ,whole ,house on the ,state of the ,union1 and ordered to be printed