,,ii ,cal5d> ,no4 #gbc #aae? ,,congress #b;d ,session ,s4 #cjej ,report ,no4 #aae-dah ,,9 ,,! ,,s5ate ,,( ,,! ,,unit$ ,,/ates ,june #ab1 #bjah,mr4 ,portman 7= himself1 ,mrs4 ,mc,caskill1 & ,mr4 ,hat*7 introduc$ ! foll[+ bill2 :i* 0 read twice & ref]r$ to ! ,committee on ,homel& ,security & ,gov]nm5tal ,affairs ,decemb] #e1 #bjah,report$ by ,mr4 ,johnson1 ) an amendment,strike out all aft] ! enact+ clause & ins]t ! "p pr9t$ 9 italic ,a ,,bill ,to improve executive ag5cy digital s]vices1 & = o!r purposes4 #a4 ,%ort title ,?is ,act may be cit$ z ! #ba/ ,c5tury ,integrat$ ,digital ,exp]i5ce ,act or ! #ba/ ,c5tury ,,idea4 #b4 ,f9d+s ,congress f9ds ! foll[+3 7#a7 ,re/or+ ! global lead]%ip position ( ! ,unit$ ,/ates ,gov]nm5t 9 te*nology & electronic gov]nm5t requires a new approa* t n>r[s ! gr[+ gap betwe5 ! digital dem&s ( ! p ( ! ,unit$ ,/ates & ! mann] 9 :i* ! ,gov]nm5t provides digital s]vices to ! p ( ! ,unit$ ,/ates4 7#b7 ,legislation is ne$$ to accel]ate ! transition f an analog & pap]-bas$ ,gov]nm5t to a #ba/ c5tury digital ,gov]nm5t4 7#c7 ,! rec5t passage ( ! ,mod]niz+ ,gov]nm5t ,te*nology ,act z subtitle ,g ( title ,x ( ! ,national ,def5se ,au?orization ,act = ,fiscal ,ye> #bjah 7,public ,law #aae-ia2 #aca ,/at4 #abhc7 & ! ,connect$ ,gov]nm5t ,act 7,public ,law #aae-aad2 #aca ,/at4 #bbgh7 has laid ! f\ndation = ! trans=mation ( ! ,gov]nm5t to mod]n1 digital plat=ms4 7#d7 ,enhanc$ citiz5-fac+ & int]nal digital s]vice deliv]y w dramatically r$uce ! co/ ( ,gov]nm5t op]ations & improve cu/om] exp]i5ce4 #c4 ,def9itions ,9 ?is ,act3 7#a7 ,digital s]vice ,! t]m digital s]vice means ! deliv]y ( electronic in=mation 7su* z data or cont5t7 & transactional s]vices 7su* z onl9e =ms or b5efits applications7 across a v>iety ( plat=ms1 devices1 & deliv]y me*anisms 7su* z websites1 mobile applications1 or social m$ia74 7#b7 ,director ,! t]m ,director means ! ,director ( ! ,(fice ( ,managem5t & ,budget4 7#c7 ,executive ag5cy ,! t]m executive ag5cy has ! mean+ giv5 ! t]m ,executive ag5cy 9 section #aje ( title #e1 ,unit$ ,/ates ,code4 7#d7 ,intranet ,! t]m ,intranet means a network belong+ to an organization or gr\p ( organizations & any subdep>tm5t ( ! organization1 accessible only by ! au?oriz$ memb]s & sy/ems ( ! organization1 employees ( ! organizations1 or o!rs ) secure au!ntication4 #d4 ,website mod]nization 7a7 ,requirem5ts = exi/+ executive ag5cy websites & digital s]vices ,n lat] ?an #a ye> aft] ! date ( enactm5t ( ?is ,act1 ! head ( an executive ag5cy t ma9ta9s a website or digital s]vice t is made available to ! public %all-- 7#a7 elim9ate or consolidate websites or web pages t are duplicative or ov]lapp+2 7#b7 ensure t ea* public-fac+ website & digital s]vice has a consi/5t appe>ance2 7#c7 ensure t ea* website1 web-bas$ =m1 & web-bas$ application ( ! executive ag5cy are accessible to individuals ) disabilities 9 accordance ) section #ejh ( ! ,rehabilitation ,act ( #aigc 7#bi ,u4,s4,c4 #gid;d72 7#d7 ensure t ea* website or digital s]vice conta9s a se>* function t all[s us]s to easily se>* cont5t int5d$ = public use2 7#e7 provide ! website or digital s]vice ?r\gh an indu/ry /&>d secure connection2 7#f7 ensure t ea* website or digital s]vice is design$ ar\nd us] ne$s ) data-driv5 analysis influ5c+ managem5t & developm5t decisions1 us+ qualitative & quantitative data to det]m9e us] goals1 ne$s1 & behaviors1 & cont9ually te/ ! website or digital s]vice to ensure t us] ne$s are address$2 & 7#g7 ensure t us]s ( ! website or digital s]vice h ! option = a m cu/omiz$ digital exp]i5ce t all[s us]s to complete digital transactions 9 an effici5t & accurate mann]4 7b7 ,rese>* on developm5t ( websites & digital s]vices ,not)/&+ any o!r provision ( law1 quantitative & qualitative rese>*1 includ+ us] te/+1 relat$ to ! developm5t ( websites or o!r public-fac+ digital s]vices ( an executive ag5cy %all n be consid]$ a collection ( in=mation = ! purposes ( section #cejg ( title #dd1 ,unit$ ,/ates ,code4 7c7 ,requirem5ts = new websites & digital s]vices ,any website or digital s]vice ( an executive ag5cy t is made available to ! public aft] ! date ( enactm5t ( ?is ,act %all meet ! requirem5ts describ$ 9 subsection 7a74 7d7 ,int]nal digital s]vices ,! head ( ea* executive ag5cy %all ensure to ! greate/ ext5t practicable t any new ,intranet con=ms to ! requirem5ts 9 subsection 7a74 7e7 ,public report+ ,! head ( ea* executive ag5cy %all submit to ! ,director an annual report on ! progress ( ! executive ag5cy 9 implem5t+ ! requirem5ts describ$ 9 ?is section = ! previ\s ye> & %all make ! report available to ! public4 7f7 ,compliance ) ,unit$ ,/ates website /&>ds ,any website ( an executive ag5cy t is made available to ! public aft] ! date ( enactm5t ( ?is ,act %all be 9 compliance ) ! website /&>ds ( ! ,te*nology ,trans=mation ,s]vices ( ! ,g5]al ,s]vices ,adm9i/ration4 #e4 ,digitization ( ,gov]nm5t s]vices & =ms 7a7 ,digital s]vice option requir$ ,n lat] ?an #b ye>s aft] ! date ( enactm5t ( ?is ,act1 ! head ( ea* executive ag5cy %all make available to ! public an onl9e1 mobile-fri5dly1 digital s]vice option = any 9-p]son ,gov]nm5t transaction or pap]-bas$ process 9 a mann] t decreases co/1 increases digital conv]sion rates1 & improves cu/om] exp]i5ce4 7b7 ,=ms & s]vices requir$ ,to be digital ,n lat] ?an #a ye> aft] ! date ( enactm5t ( ?is ,act1 ! head ( ea* executive ag5cy %all ensure t any pap]-bas$ =m1 application1 or s]vice t is relat$ to s]v+ ! public is made available to ! public 9 a digital =mat4 #f4 ,electronic signatures 7a7 ,plan = use ( electronic signatures ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! head ( ea* executive ag5cy %all submit to ! ,director & ! appropriate congressional committees a plan to accel]ate ! use ( electronic signatures /&>ds e/abli%$ 9 ! ,electronic ,signatures 9 ,global & ,national ,comm]ce ,act 7#ae ,u4,s4,c4 #gjja et seq474 7b7 ,executive ag5cy compliance ,n lat] ?an #ahj days aft] ! date ( ! enactm5t ( ?is ,act1 ! head ( ea* executive ag5cy %all c]tify & report full compliance ) ! ,electronic ,signatures 9 ,global & ,national ,comm]ce ,act 7#ae ,u4,s4,c4 #gjja et seq47 & ,(fice ( ,managem5t & ,budget ,circul> ,a-#acj1 or any successor !reto1 to support ! use ( electronic signatures by ! ,f$]al ,gov]nm5t4 #g4 ,cu/om] exp]i5ce & digital s]vice deliv]y ,! ,*ief ,in=mation ,(fic] ( ea* executive ag5cy1 or a designee1 %all-- 7#a7 coord9ate & ensure alignm5t ( ! int]nal & ext]nal cu/om] exp]i5ce programs & /rategy ( ! executive ag5cy2 7#b7 coord9ate ) ! managem5t lead]s ( ! executive ag5cy1 includ+ ! head ( ! executive ag5cy1 ! ,*ief ,f9ancial ,(fic]1 & any program manag]1 to ensure prop] fund+ to support ! implem5tation ( ?is ,act2 7#c7 cont9ually exam9e ! digital s]vice deliv]y /rategy ( ! executive ag5cy to ! public & submit recomm5dations to ! head ( ! executive ag5cy provid+ guidance & be/ practices suitable to ! mission ( ! executive ag5cy2 7#d7 us+ qualitative & quantitative data obta9$ f across ! executive ag5cy relat+ to ! exp]i5ce & satisfaction ( cu/om]s1 id5tify areas ( conc]n t ne$ improvem5t & improve ! deliv]y ( cu/om] s]vice2 & 7#e7 coord9ate & ensure1 ) ! approval ( ! head ( ! executive ag5cy1 compliance by ! executive ag5cy ) section #ceei ( title #dd1 ,unit$ ,/ates ,code4 #a4 ,%ort title ,?is ,act may be cit$ z ! #ba/ ,c5tury ,integrat$ ,digital ,exp]i5ce ,act or ! #ba/ ,c5tury ,,idea4 #b4 ,def9itions ,9 ?is ,act3 7#a7 ,director ,! t]m ,director means ! ,director ( ! ,(fice ( ,managem5t & ,budget4 7#b7 ,executive ag5cy ,! t]m executive ag5cy has ! mean+ giv5 ! t]m ,executive ag5cy 9 section #aje ( title #e1 ,unit$ ,/ates ,code4 #c4 ,website mod]nization 7a7 ,requirem5ts = new websites & digital s]vices ,n lat] ?an #ahj days aft] ! date ( enactm5t ( ?is ,act1 an executive ag5cy t creates a website or digital s]vice t is int5d$ = use by ! public1 or conducts a r$esign ( an exi/+ legacy website or digital s]vice t is int5d$ = use by ! public1 %all ensure1 to ! greate/ ext5t practicable1 t any new or r$esign$ website1 web-bas$ =m1 web-bas$ application1 or digital s]vice-- 7#a7 is accessible to individuals ) disabilities 9 accordance ) section #ejh ( ! ,rehabilitation ,act ( #aigc 7#bi ,u4,s4,c4 #gid;d72 7#b7 has a consi/5t appe>ance2 7#c7 does n ov]lap ) or duplicate any legacy websites &1 if applicable1 ensure t legacy websites are regul>ly review$1 elim9at$1 & consolidat$2 7#d7 conta9s a se>* function t all[s us]s to easily se>* cont5t int5d$ = public use2 7#e7 is provid$ ?r\gh an indu/ry /&>d secure connection2 7#f7 is design$ ar\nd us] ne$s ) data-driv5 analysis influ5c+ managem5t & developm5t decisions1 us+ qualitative & quantitative data to det]m9e us] goals1 ne$s1 & behaviors1 & cont9ually te/ ! website1 web-bas$ =m1 web-bas$ application1 or digital s]vice to ensure t us] ne$s are address$2 7#g7 provides us]s ( ! new or r$esign$ website1 web-bas$ =m1 web-bas$ application1 or digital s]vice ) ! option = a m cu/omiz$ digital exp]i5ce t all[s us]s to complete digital transactions 9 an effici5t & accurate mann]2 & 7#h7 is fully functional & usable on common mobile devices4 7b7 ,requirem5ts = exi/+ executive ag5cy websites & digital s]vices ,n lat] ?an #a ye> aft] ! date ( enactm5t ( ?is ,act1 ! head ( ea* executive ag5cy t ma9ta9s a website or digital s]vice t is made available to ! public %all-- 7#a7 review ea* website or digital s]vice2 & 7#b7 submit to ,congress a report t includes-- 7,a7 a li/ ( ! websites & digital s]vices ma9ta9$ by ! executive ag5cy t are mo/ view$ or utiliz$ by ! public or are o!rwise important = public engagem5t2 7,b7 f among ! websites & digital s]vices li/$ "u subp>agraph 7,a71 a prioritization ( websites & digital s]vices t require mod]nization to meet ! requirem5ts "u subsection 7a72 & 7,c7 an e/imation ( ! co/ & s*$ule ( mod]niz+ ! websites & digital s]vices prioritiz$ "u subp>agraph 7,b74 7c7 ,int]nal digital s]vices ,! head ( ea* executive ag5cy %all ensure1 to ! greate/ ext5t practicable1 t any intranet e/abli%$ aft] ! date ( enactm5t ( ?is ,act con=ms to ! requirem5ts describ$ 9 subsection 7a74 7d7 ,public report+ ,n lat] ?an #a ye> aft] ! date ( enactm5t ( ?is ,act & e ye> !reaft] = #d ye>s1 ! head ( ea* executive ag5cy %all-- 7#a7 report to ! ,director on ! progress ( ! executive ag5cy 9 implem5t+ ! requirem5ts describ$ 9 ?is section = ! previ\s ye>2 & 7#b7 include ! in=mation describ$ 9 p>agraph 7#a7 9 a publicly available report t is requir$ "u ano!r provision ( law4 7e7 ,compliance ) ,unit$ ,/ates website /&>ds ,any website ( an executive ag5cy t is made available to ! public aft] ! date ( enactm5t ( ?is ,act %all be 9 compliance ) ! website /&>ds ( ! ,te*nology ,trans=mation ,s]vices ( ! ,g5]al ,s]vices ,adm9i/ration4 #d4 ,digitization ( ,gov]nm5t s]vices & =ms 7a7 ,non-digital s]vices ,n lat] ?an #ahj days aft] ! date ( enactm5t ( ?is ,act1 ! ,director %all issue guidance to ! head ( ea* executive ag5cy t e/abli%es a process = ! executive ag5cy to-- 7#a7 id5tify public non-digital1 pap]-bas$1 or 9-p]son ,gov]nm5t s]vices2 & 7#b7 include 9 ! budget reque/ ( ! executive ag5cy-- 7,a7 a li/ ( non-digital s]vices ) ! greate/ impact t c\ld be made available to ! public ?r\gh an onl9e1 mobile-fri5dly1 digital s]vice option 9 a mann] t decreases co/1 increases digital conv]sion rates1 & improves cu/om] exp]i5ce2 & 7,b7 an e/imation ( ! co/ & s*$ule associat$ ) c>ry+ out ! mod]nization describ$ 9 subp>agraph 7,a74 7b7 ,s]vices requir$ to be digital ,! head ( ea* executive ag5cy %all regul>ly review public-fac+ applications & s]vices to ensure t ^? applications & s]vices are1 to ! greate/ ext5t practicable1 made available to ! public 9 a digital =mat4 7c7 ,=ms requir$ to be digital ,n lat] ?an #b ye>s aft] ! date ( enactm5t ( ?is ,act1 ! head ( ea* executive ag5cy %all ensure t any pap]-bas$ =m t is relat$ to s]v+ ! public is made available 9 a digital =mat t meets ! requirem5ts describ$ 9 section #c7;a74 7d7 ,non-digitizable processes ,if ! head ( an executive ag5cy _c make available 9 a digital =mat "u ?is section an 9-p]son ,gov]nm5t s]vice1 =m1 or pap]-bas$ process1 ! head ( ! executive ag5cy %all docum5t-- 7#a7 ! title ( ! 9-p]son ,gov]nm5t s]vice1 =m1 or pap]-bas$ process2 7#b7 a description ( ! 9-p]son ,gov]nm5t s]vice1 =m1 or pap]-bas$ process2 7#c7 ea* unit responsible = ! 9-p]son ,gov]nm5t s]vice1 =m1 or pap]-bas$ process & ! location ( ea* unit 9 ! organizational hi]>*y ( ! executive ag5cy2 7#d7 any reasons :y ! 9-p]son ,gov]nm5t s]vice1 =m1 or pap]-bas$ process _c be made available "u ?is section2 & 7#e7 any pot5tial solutions t c\ld all[ ! 9-p]son ,gov]nm5t s]vice1 =m1 or pap]-bas$ process to be made available "u ?is section1 includ+ ! implem5tation ( exi/+ te*nologies1 proc$ural *anges1 regulatory *anges1 & legislative *anges4 7e7 ,physical availability ,ea* executive ag5cy %all ma9ta9 an accessible me?od ( complet+ digital s]vices ?r\gh 9-p]son1 pap]-bas$1 or o!r means1 su* t individuals )\t ! ability to use digital s]vices are n depriv$ ( or imp$$ 9 access to ^? digital s]vices4 #e4 ,electronic signatures ,n lat] ?an #ahj days aft] ! date ( enactm5t ( ?is ,act1 ! head ( ea* executive ag5cy %all submit to ! ,director & ! appropriate congressional committees a plan to accel]ate ! use ( electronic signatures /&>ds e/abli%$ "u ! ,electronic ,signatures 9 ,global & ,national ,comm]ce ,act 7#ae ,u4,s4,c4 #gjja et seq474 #f4 ,cu/om] exp]i5ce & digital s]vice deliv]y ,! ,*ief ,in=mation ,(fic] ( ea* executive ag5cy1 or a designee1 %all-- 7#a7 coord9ate & ensure alignm5t ( ! int]nal & ext]nal cu/om] exp]i5ce programs & /rategy ( ! executive ag5cy2 7#b7 coord9ate ) ! managem5t lead]s ( ! executive ag5cy1 includ+ ! head ( ! executive ag5cy1 ! ,*ief ,f9ancial ,(fic]1 & any program manag]1 to ensure prop] fund+ to support ! implem5tation ( ?is ,act2 7#c7 cont9ually exam9e ! digital s]vice deliv]y /rategy ( ! executive ag5cy to ! public & submit recomm5dations to ! head ( ! executive ag5cy provid+ guidance & be/ practices suitable to ! mission ( ! executive ag5cy2 7#d7 us+ qualitative & quantitative data obta9$ f across ! executive ag5cy relat+ to ! exp]i5ce & satisfaction ( cu/om]s1 id5tify areas ( conc]n t ne$ improvem5t & improve ! deliv]y ( cu/om] s]vice2 7#e7 coord9ate & ensure1 ) ! approval ( ! head ( ! executive ag5cy1 compliance by ! executive ag5cy ) section #ceei ( title #dd1 ,unit$ ,/ates ,code2 & 7#f7 to ! ext5t practicable1 coord9ate ) o!r ag5cies & seek to ma9ta9 z mu* /&>dization & commonality ) o!r ag5cies z practicable 9 implem5t+ ! requirem5ts ( ?is ,act1 to be/ enable future transitions to c5traliz$ %>$ s]vices4 #g4 ,/&>dization 7a7 ,design & implem5tation ,ea* executive ag5cy %all1 to ! ext5t practicable1 seek to ma9ta9 z mu* /&>dization & commonality ) o!r executive ag5cies z practicable 9 implem5t+ ! requirem5ts ( ?is ,act to be/ enable future transitions to c5traliz$ %>$ s]vices4 7b7 ,coord9ation ,! ,*ief ,in=mation ,(fic] ( ea* executive ag5cy1 or a designee1 %all coord9ate ! implem5tation ( ! requirem5ts ( ?is ,act1 includ+ ! developm5t ( /&>ds & commonalities4 7c7 ,f$]al supply s*$ule 7#a7 ,9 g5]al ,! ,g5]al ,s]vices ,adm9i/ration %all make available "u a ,f$]al ,supply ,s*$ule ! sy/ems & s]vices necess>y to fulfill ! requirem5ts ( ?is ,act4 7#b7 ,requirem5ts ,! ,f$]al ,supply ,s*$ule describ$ 9 p>agraph 7#a7 %all1 to ! ext5t practicable1 ensure int]op]ability betwe5 executive ag5cies1 compliance ) indu/ry /&>ds1 & adh]5ce to be/ practices = design1 accessibility1 & in=mation security4 ,decemb] #e1 #bjah,report$ ) an am5dm5t