,,ii  #aae? ,,congress  #b;d ,session   
,h4 ,r4 #egei  ,,9 ,,! ,,s5ate ,,( ,,!  
,,unit$ ,,/ates  ,decemb] #c1           
#bjah,receiv$  ,,an ,,act  ,to improve  
executive ag5cy digital s]vices1 & = o!r
 purposes4  #a4 ,%ort title ,?is ,act   
may be cit$ z ! #ba/ ,c5tury ,integrat$ 
,digital ,exp]i5ce ,act or ! #ba/       
,c5tury ,,idea4  #b4 ,def9itions ,9 ?is 
,act3  7#a7 ,director ,! t]m ,director  
means ! ,director ( ! ,(fice (          
,managem5t & ,budget4  7#b7 ,executive  
ag5cy ,! t]m executive ag5cy has ! mean+
 giv5 ! t]m ,executive ag5cy 9 section  
#aje ( title #e1 ,unit$ ,/ates ,code4   
#c4 ,website mod]nization  7a7          
,requirem5ts = new websites & digital   
s]vices ,n lat] ?an #ahj days aft] !    
date ( enactm5t ( ?is ,act1 an executive
 ag5cy t creates a website or digital   
s]vice t is int5d$ = use by ! public1 or
 conducts a r$esign ( an exi/+ legacy   
website or digital s]vice t is int5d$ = 
use by ! public1 %all ensure to !       
greate/ ext5t practicable t any new or  

r$esign$ website1 web-bas$ =m1 web-bas$ 
application1 or digital s]vice--  7#a7  
is accessible to individuals )          
disabilities 9 accordance ) section #ejh
 ( ! ,rehabilitation ,act ( #aigc 7#bi  
,u4,s4,c4 #gid;d72  7#b7 has a consi/5t 
appe>ance2  7#c7 does n ov]lap ) or     
duplicate any legacy websites &1 if     
applicable1 ensure t legacy websites are
 regul>ly review$1 elim9at$1 &          
consolidat$2  7#d7 conta9s a se>*       
function t all[s us]s to easily se>*    
cont5t int5d$ = public use2  7#e7 is    
provid$ ?r\gh an indu/ry /&>d secure    
connection2  7#f7 is design$ ar\nd us]  
ne$s ) data-driv5 analysis influ5c+     
managem5t & developm5t decisions1 us+   
qualitative & quantitative data to      
det]m9e us] goals1 ne$s1 & behaviors1 & 
cont9ually te/ ! website1 web-bas$ =m1  
web-bas$ application1 or digital s]vice 
to ensure t us] ne$s are address$2  7#g7
 provides us]s ( ! new or r$esign$      
website1 web-bas$ =m1 web-bas$          
application1 or digital s]vice ) !      

option = a m cu/omiz$ digital exp]i5ce t
 all[s us]s to complete digital         
transactions 9 an effici5t & accurate   
mann]2 &  7#h7 is fully functional &    
usable on common mobile devices4  7b7   
,requirem5ts = exi/+ executive ag5cy    
websites & digital s]vices ,n lat] ?an  
#a ye> aft] ! date ( enactm5t ( ?is     
,act1 ! head ( ea* executive ag5cy t    
ma9ta9s a website or digital s]vice t is
 made available to ! public %all--  7#a7
 review ea* website or digital s]vice2 &
  7#b7 submit to ,congress a report t   
includes--  7,a7 a li/ ( ! websites &   
digital s]vices ma9ta9$ by ! executive  
ag5cy t are mo/ view$ or utiliz$ by !   
public or are o!rwise important = public
 engagem5t2  7,b7 f among ! websites &  
digital s]vices li/$ "u subp>agraph     
7,a71 a prioritization ( websites &     
digital s]vices t require mod]nization  
to meet ! requirem5ts "u subsection 7a72
 &  7,c7 an e/imation ( ! co/ & s*$ule (
 mod]niz+ ! websites & digital s]vices  
prioritiz$ "u subp>agraph 7,b74  7c7    

,int]nal digital s]vices ,! head ( ea*  
executive ag5cy %all ensure1 to !       
greate/ ext5t practicable1 t any        
,intranet e/abli%$ aft] ! date (        
enactm5t ( ?is ,act con=ms to !         
requirem5ts describ$ 9 subsection 7a74  
7d7 ,public report+ ,n lat] ?an #a ye>  
aft] ! date ( enactm5t ( ?is ,act & e   
ye> !reaft] = #d ye>s1 ! head ( ea*     
executive ag5cy %all--  7#a7 report     
annually to ! ,director on ! progress ( 
! executive ag5cy 9 implem5t+ !         
requirem5ts describ$ 9 ?is section = !  
previ\s ye>2 &  7#b7 include ! in=mation
 describ$ 9 p>agraph 7#a7 9 a publicly  
available report t is requir$ "u ano!r  
provision ( law4  7e7 ,compliance )     
,unit$ ,/ates website /&>ds ,any website
 ( an executive ag5cy t is made         
available to ! public aft] ! date (     
enactm5t ( ?is ,act %all be 9 compliance
 ) ! website /&>ds ( ! ,te*nology       
,trans=mation ,s]vices ( ! ,g5]al       
,s]vices ,adm9i/ration4  #d4            
,digitization ( ,gov]nm5t s]vices & =ms 

7a7 ,non-digital s]vices ,n lat] ?an    
#ahj days aft] ! date ( enactm5t ( ?is  
,act1 ! ,director %all issue guidance to
 ! head ( ea* executive ag5cy t         
e/abli%es a process = ! executive ag5cy 
to--  7#a7 id5tify public non-digital1  
pap]-bas$1 or 9-p]son ,gov]nm5t s]vices2
 &  7#b7 include 9 ! budget reque/ ( !  
executive ag5cy--  7,a7 a li/ (         
non-digital s]vices ) ! greate/ impact t
 c\ld be made available to ! public     
?r\gh an onl9e1 mobile-fri5dly1 digital 
s]vice option 9 a mann] t decreases co/1
 increases digital conv]sion rates1 &   
improves cu/om] exp]i5ce2 &  7,b7 an    
e/imation ( ! co/ & s*$ule associat$ )  
c>ry+ out ! mod]nization describ$ 9     
subp>agraph 7,a74  7b7 ,s]vices requir$ 
to be digital ,! head ( ea* executive   
ag5cy %all regul>ly review public-fac+  
applications & s]vices to ensure t ^?   
applications & s]vices are1 to ! greate/
 ext5t practicable1 made available to ! 
public 9 a digital =mat4  7c7 ,=ms      
requir$ to be digital ,n lat] ?an #b    

ye>s aft] ! enactm5t ( ?is ,act1 ! head 
( ea* executive ag5cy %all ensure t any 
pap] bas$ =m t is relat$ to s]v+ !      
public is made available 9 a digital    
=mat t meets ! requirem5ts describ$ 9   
section #c7;a74  7d7 ,non-digitizable   
processes ,if ! head ( an executive     
ag5cy _c make available 9 a digital =mat
 "u ?is section an 9-p]son ,gov]nm5t    
s]vice1 =m1 or pap]-bas$ process1 ! head
 ( ! executive ag5cy %all docum5t--     
7#a7 ! title ( ! 9-p]son ,gov]nm5t      
s]vice1 =m1 or pap]-bas$ process2  7#b7 
a description ( ! 9-p]son ,gov]nm5t     
s]vice1 =m1 or pap]-bas$ process2  7#c7 
ea* unit responsible = ! 9-p]son        
,gov]nm5t s]vice1 =m1 or pap]-bas$      
process & ! location ( ea* unit 9 !     
organizational hi]>*y ( ! executive     
ag5cy2  7#d7 any reasons :y ! 9-p]son   
,gov]nm5t s]vice1 =m1 or pap]-bas$      
process _c be made available "u ?is     
section2 &  7#e7 any pot5tial solutions 
t c\ld all[ ! 9-p]son ,gov]nm5t s]vice1 
=m1 or pap]-bas$ process to be made     

available "u ?is section1 includ+ !     
implem5tation ( exi/+ te*nologies1      
proc$ural *anges1 regulatory *anges1 &  
legislative *anges4  7e7 ,physical      
availability ,ea* executive ag5cy %all  
ma9ta9 an accessible me?od ( complet+   
digital s]vices ?r\gh 9-p]son1          
pap]-bas$1 or o!r means1 su* t          
individuals )\t ! ability to use digital
 s]vices are n depriv$ ( or imp$$ 9     
access to ^? digital s]vices4  #e4      
,electronic signatures ,n lat] ?an #ahj 
days aft] ! date ( ! enactm5t ( ?is     
,act1 ! head ( ea* executive ag5cy %all 
submit to ! ,director & ! appropriate   
congressional committees a plan to      
accel]ate ! use ( electronic signatures 
/&>ds e/abli%$ "u ! ,electronic         
,signatures 9 ,global & ,national       
,comm]ce ,act 7#ae ,u4,s4,c4 #gjja et   
seq474  #f4 ,cu/om] exp]i5ce & digital  
s]vice deliv]y ,! ,*ief ,in=mation      
,(fic] ( ea* executive ag5cy1 or a      
designee1 %all-- 7#a7 coord9ate & ensure
 alignm5t ( ! int]nal & ext]nal cu/om]  

exp]i5ce programs & /rategy ( !         
executive ag5cy2  7#b7 coord9ate ) !    
managem5t lead]s ( ! executive ag5cy1   
includ+ ! head ( ! executive ag5cy1 !   
,*ief ,f9ancial ,(fic]1 & any program   
manag]1 to ensure prop] fund+ to support
 ! implem5tation ( ?is ,act2  7#c7      
cont9ually exam9e ! digital s]vice      
deliv]y /rategy ( ! executive ag5cy to !
 public & submit recomm5dations to !    
head ( ! executive ag5cy provid+        
guidance & be/ practices suitable to !  
mission ( ! executive ag5cy2  7#d7 us+  
qualitative & quantitative data obta9$ f
 across ! executive ag5cy relat+ to !   
exp]i5ce & satisfaction ( cu/om]s1      
id5tify areas ( conc]n t ne$ improvem5t 
& improve ! deliv]y ( cu/om] s]vice2    
7#e7 coord9ate & ensure1 ) ! approval ( 
! head ( ! executive ag5cy1 compliance  
by ! executive ag5cy ) section #ceei (  
title #dd1 ,unit$ ,/ates ,code2 &  7#f7 
to ! ext5t practicable1 coord9ate ) o!r 
ag5cies & seek to ma9ta9 z mu*          
/&>dization & commonality ) o!r ag5cies 

z practicable 9 implem5t+ ! requirem5ts 
( ?is ,act1 to be/ enable future        
transitions to c5traliz$ %>$ s]vices4   
#g4 ,/&>dization  7a7 ,design &         
implem5tation ,ea* executive ag5cy %all1
 to ! ext5t practicable1 seek to ma9ta9 
z mu* /&>dization & commonality ) o!r   
executive ag5cies z practicable 9       
implem5t+ ! requirem5ts ( ?is ,act to   
be/ enable future transitions to        
c5traliz$ %>$ s]vices4  7b7 ,coord9ation
 ,! ,*ief ,in=mation ,(fic] ( ea*       
executive ag5cy1 or a designee1 %all    
coord9ate ! implem5tation ( !           
requirem5ts ( ?is ,act1 includ+ !       
developm5t ( /&>ds & commonalities4  7c7
 ,f$]al supply s*$ule  7#a7 ,9 g5]al ,! 
,g5]al ,s]vices ,adm9i/ration %all make 
available "u a ,f$]al ,supply ,s*$ule ! 
sy/ems & s]vices necess>y to fulfill !  
requirem5ts ( ?is ,act4  7#b7           
,requirem5ts ,! ,f$]al ,supply ,s*$ule  
describ$ 9 p>agraph 7#a7 %all1 to !     
ext5t practicable1 ensure int]op]ability
 betwe5 executive ag5cies1 compliance ) 

indu/ry /&>ds1 & adh]5ce to be/         
practices = design1 accessibility1 &    
in=mation security4  ,pass$ ! ,h\se (   
,repres5tatives ,novemb] #bi1 #bjah4,k>5
 ,l4 ,haas1,cl]k