,i #aae? ,,congress #a/ ,session ,h4 ,r4 #adbc ,,9 ,,! ,,h\se ,,( ,,repres5tatives ,m>* #h1 #bjag,ms4 ,velzquez introduc$ ! foll[+ bill2 :i* 0 ref]r$ to ! ,committee on ,f9ancial ,s]vices ,a ,,bill ,to reau?orize & improve ! national flood insurance program1 & = o!r purposes4 #a4 ,%ort title2 table ( cont5ts 7a7 ,%ort title ,?is ,act may be cit$ z ! ,national ,flood ,insurance ,program ,reau?orization & ,improvem5t ,act ( #bjag4 7b7 ,table ( cont5ts ,! table ( cont5ts = ?is ,act is z foll[s3 ,sec4 #a4 ,%ort title2 table ( cont5ts4 ,sec4 #b4 ,ext5sion ( national flood insurance program4 ,sec4 #c4 ,improv$ disclosure requirem5t = /&>d flood insurance policies4 ,sec4 #d4 ,prop]ties ) preexi/+ conditions4 ,sec4 #e4 ,improvem5t ( adm9i/rative & litigation process = claims adjudication4 ,sec4 #f4 ,improvem5t ( ov]sight ( eng9e]s4 ,sec4 #g4 ,publicly se>*able onl9e regi/ry4 ,sec4 #h4 ,p5alties = fraud & false /atem5ts 9 ! ,national ,flood ,insurance ,program4 ,sec4 #i4 ,:i/lebl[] protection = employees4 ,sec4 #aj4 ,eng9e]+ firm indep5d5ce4 ,sec4 #aa4 ,,gao reports4 ,sec4 #ab4 ,regulations4 #b4 ,ext5sion ( national flood insurance program 7a7 ,f9anc+ ,section #acji7;a7 ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djaf7;a77 is am5d$ by /rik+ ,septemb] #cj1 #bjag & ins]t+ ,septemb] #cj1 #bjbg4 7b7 ,program expiration ,section #acai ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djbf7 is am5d$ by /rik+ ,septemb] #cj1 #bjag & ins]t+ ,septemb] #cj1 #bjbg 4 #c4 ,improv$ disclosure requirem5t = /&>d flood insurance policies ,section #ajjbcd ( ! ,bigg]t-,wat]s ,flood ,insurance ,re=m ,act ( #bjab 7#db ,u4,s4,c4 #djac;a7 is am5d$ by add+ at ! end ! foll[+ new subsections3 7c7 ,disclosure ( cov]age 7#a7 ,disclosure %eet ,ea* policy "u ! ,national ,flood ,insurance ,program %all include a disclosure %eet t sets =?1 9 pla9 language-- 7,a7 ! def9ition ( ! t]m flood = purposes ( cov]age "u ! policy2 7,b7 a description ( :at type ( flood =ces are necess>y s t losses f an ev5t are cov]$ "u ! policy1 includ+ ov]fl[ ( inl& or tidal waves1 unusual & rapid accumulation or run(f ( a surface any s\rce1 & mudfl[2 7,c7 a /atem5t ( ! types & *>act]i/ics ( losses t are n cov]$ "u ! policy2 7,d7 a summ>y ( total co/ & am\nt ( insurance cov]age2 7,e7 a /atem5t t ! disclosure %eet provides g5]al in=mation ab\t ! policyhold]'s /&>d flood insurance policy2 7,f7 a /atem5t t ! /&>d flood insurance policy1 toge!r ) ! application1 endorsem5ts1 & decl>ations page1 make up ! (ficial contract & are controll+ 9 ! ev5t t !re is any diff]5ce betwe5 ! in=mation on ! disclosure %eet & ! in=mation 9 ! policy2 & 7,g7 a /atem5t t if ! policyhold] has any que/ions reg>d+ in=mation 9 ! disclosure %eet or policy he or %e %\ld contact _! insurance ag5t1 toge!r ) ! address & phone numb] at :i* to contact su* ag5t4 7#b7 ,ackn[l$gm5t %eet ,ea* policy "u ! ,national ,flood ,insurance ,program %all include an ackn[l$gm5t %eet t sets =?1 9 pla9 language-- 7,a7 a /atem5t ( :e!r or n !re is a basem5t 9 ! prop]ty to be cov]$ by ! policy2 7,b7 a /atem5t ( :e!r or n ! policy provides cov]age = ! cont5ts ( ! prop]ty cov]$ by ! policy2 7,c7 a /atem5t t ! /&>d flood insurance policy1 toge!r ) ! application1 endorsem5ts1 & decl>ations page1 make up ! (ficial contract & are controll+ 9 ! ev5t t !re is any diff]5ce betwe5 ! in=mation on ! ackn[l$gm5t %eet & ! in=mation 9 ! policy2 & 7,d7 a /atem5t t if ! policyhold] has any que/ions reg>d+ in=mation 9 ! ackn[l$gm5t %eet or policy he or %e %\ld contact _! insurance ag5t1 toge!r ) ! address & phone numb] at :i* to contact su* ag5t4 7#c7 ,requir$ signatures ,a policy = flood insurance cov]age "u ! ,national ,flood ,insurance ,program may n take effect unless ! disclosure %eet requir$ "u p>agraph 7#a7 & ! ackn[l$gm5t %eet requir$ "u p>agraph 7#b71 ) respect to ! policy1 are sign$ & dat$ by ! policyhold]1 ! insurance ag5t :o sold ! policy1 & a repres5tative ( ! ,adm9i/rator4 7d7 ,availability 9 o!r languages 7#a7 ,availability ,! ,adm9i/rator %all make policies "u ! ,national ,flood ,insurance ,program1 & ! disclosure & ackn[l$gm5t %eets requir$ by subsection 7c71 available 9 ,spani% language v]sions & 9 su* o!r languages z ! ,adm9i/rator consid]s appropriate & %all provide su* a v]sion at ! reque/ ( ! insur$ or prospective insur$4 7#b7 ,publiciz+ availability ,! ,adm9i/rator %all take su* actions z may be necess>y to in=m insur$s & prospective insures ( ! availability ( policies 9 su* languages o!r ?an ,engli%4 7#c7 ,conflict+ in=mation ,9 ! case ( any diff]5ce betwe5 ! in=mation t is provid$ pursuant to ?is subsection to a policyhold] 9 ! ,engli% language & 9 ! ,spani% or o!r language1 ! in=mation provid$ 9 ! ,engli% language %all be det]m9ative4 4 #d4 ,prop]ties ) preexi/+ conditions ,section #acaa ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djah7 is am5d$ by add+ at ! end ! foll[+ new subsection3 7c7 ,program = inve/igation ( preexi/+ /ructural conditions 7#a7 ,volunt>y program ,! ,adm9i/rator %all c>ry out a program to provide = companies p>ticipat+ 9 ! ,write ,y\r ,own program 7z su* t]m is def9$ 9 section #ajjbjb ( ! ,bigg]t-,wat]s ,flood ,insurance ,re=m ,act ( #bjab 7#db ,u4,s4,c4 #djjd77 to inve/igate preexi/+ /ructural conditions ( insur$ prop]ties & pot5tially insur$ prop]ties t c\ld result 9 ! d5ial ( a claim "u a policy = flood insurance cov]age "u ?is title 9 ! ev5t ( a flood loss to su* prop]ty4 ,p>ticipation 9 ! program %all be volunt>y on ! "p ( ,write ,y\r ,own companies4 7#b7 ,inve/igation ( prop]ties ,"u ! program "u ?is subsection1 a ,write ,y\r ,own company p>ticipat+ 9 ! program %all-- 7,a7 provide 9 policies = flood insurance cov]age "u ?is title cov]$ by ! program t1 ^u ! reque/ ( ! policyhold]1 ! company %all provide =-- 7i7 an inve/igation ( ! prop]ty cov]$ by su* policy1 us+ common me?ods1 to det]m9e :e!r preexi/+ /ructural conditions are pres5t t c\ld result 9 ! d5ial ( a claim "u su* policy = flood losses2 & 7ii7 if su* inve/igation is n det]m9ative1 an on-site inspection ( ! prop]ty to det]m9e :e!r su* preexi/+ /ructural conditions are pres5t2 7,b7 ^u completion ( an inve/igation or inspection pursuant to subp>agraph 7,a7 t det]m9es t su* a preexi/+ /ructural condition is pres5t or abs5t1 submit a report to ! policyhold] & ,adm9i/rator describ+ ! condition2 & 7,c7 impose a sur*>ge on ea* policy describ$ 9 subp>agraph 7,a7 9 su* am\nt t ! ,adm9i/rator det]m9es is appropriate to cov] ! co/s ( inve/igations & inspections p]=m$ pursuant to su* policies & reimburse ,write ,y\r ,own companies p>ticipat+ 9 ! program "u ?is subsection = su* co/s4 4 #e4 ,improvem5t ( adm9i/rative & litigation process = claims adjudication 7a7 ,indu/ry program ) ,f$]al f9ancial assi/ance ,section #accc ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djec7 is am5d$-- 7#a7 by /rik+ mail+ ( notice ( disall[ance or p>tial disall[ance by ! ,adm9i/rator & ins]t+ ! f9al det]m9ation by ! ,adm9i/rator disall[+ or p>tially disall[+ ! claim2 & 7#b7 by add+ aft] ! p]iod at ! end ! foll[+3 ,if ! claimant prevails 9 an action "u ?is section1 ! c\rt may aw>d co/s ( litigation1 includ+ attorneys fee1 litigation exp5ses1 & eng9e]+ & o!r exp]t exp5ses1 to ! claimant4 ,any su* aw>d %all be paid by ! ,adm9i/rator &1 ^u su* paym5t1 ! ,adm9i/rator %all be subrogat$ to ! rights ( ! claimant to recov] su* co/s = :i* ! ,adm9i/rator has comp5sat$ ! claimant f any company or o!r insur] responsible = ! disall[ance ( ! claim44 7b7 ,gov]nm5t program ) indu/ry assi/ance ,section #acda ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djgb7 is am5d$-- 7#a7 by /rik+ mail+ ( notice ( disall[ance or p>tial disall[ance ( & ins]t+ ! f9al det]m9ation disall[+ or p>tially disall[+2 & 7#b7 by add+ aft] ! p]iod at ! end ! foll[+3 ,if ! claimant prevails 9 an action "u ?is section1 ! c\rt may aw>d co/s ( litigation1 includ+ attorneys fee1 litigation exp5ses1 & eng9e]+ & o!r exp]t exp5ses1 to ! claimant4 ,any su* aw>d %all be paid by ! ,adm9i/rator &1 ^u su* paym5t1 ! ,adm9i/rator %all be subrogat$ to ! rights ( ! claimant to recov] su* co/s = :i* ! ,adm9i/rator has comp5sat$ ! claimant f any insurance company or o!r insur] or insurance adju/m5t organization t may be responsible = ! disall[ance ( ! claim44 7c7 ,aw>ds = co/s 9 appeals to ,,fema ,section #acab ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djai7 is am5d$ by add+ at ! end ! foll[+ new subsection3 7d7 ,aw>ds = co/s 9 adm9i/rative proce$+s ,if ! claimant prevails 9 any appeal to ! ,adm9i/rator ( ! disall[ance ( a claim = losses cov]$ by flood insurance made available "u ?is title1 ! ,adm9i/rator %all aw>d co/s ( ! appeal1 includ+ attorneys fee1 any proce$+ exp5ses1 & eng9e]+ & o!r exp]t exp5ses1 to ! claimant4 4 7d7 ,use ( private c\nsel ,section #acdg ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djhc7 is am5d$ by add+ at ! end ! foll[+ new subsection3 7c7 ,use ( private c\nsel 7#a7 ,fee s*$ule ,! ,adm9i/rator %all e/abli% a fee s*$ule = paym5t ( private c\nsel us$ to repres5t ! ,adm9i/rator 9 controv]sies1 actions1 & proce$+s 9 connection ) ! ,national ,flood ,insurance ,program "u ?is title4 7#b7 ,requirem5t = preau?orization ,! ,adm9i/rator %all require any private c\nsel obta9$ 9 connection ) any controv]sy1 action1 or proce$+ 9 connection ) ! ,national ,flood ,insurance ,program "u ?is title to obta9 au?orization f ! ,adm9i/rator be=e tak+ any major action associat$ ) su* controv]sy1 action1 or proce$+1 :i* %all include settlem5t1 hir+ exp]ts1 & su* o!r actions z ! ,adm9i/rator %all specify4 4 #f4 ,improvem5t ( ov]sight ( eng9e]s 7a7 ,9 g5]al ,"p ,c ( *apt] #b ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djha et seq47 is am5d$ by add+ at ! end ! foll[+ new section3 #acdi4 ,ov]sight ( eng9e]s 7a7 ,qualifications ,! ,adm9i/rator %all require t any individual t provides eng9e]+ s]vices 9 connection ) flood insurance cov]age provid$ "u ?is title1 includ+ inspections "u section #acjf7;e7 & s]vices 9 connection ) assess+ any claim = losses cov]$ by a policy = su* cov]age1 %all-- 7#a7 h regi/]$ ) ! ,adm9i/rator & c]tifi$ to ! ,adm9i/rator t ! eng9e] is pr(essionally lic5s$ to practice z an eng9e]2 7#b7 h exp]tise 9 a p>ticul> discipl9e ( eng9e]+ or act )9 ! area ( _! compet5cy1 z ! ,adm9i/rator %all require2 & 7#c7 be c]tifi$ by ! ,adm9i/rator pursuant to subsection 7b74 7b7 ,c]tification by ,,fema 7#a7 ,requirem5t ,! ,adm9i/rator %all c>ry out a program "u ?is subsection to c]tify eng9e]s z qualifi$ to provide eng9e]+ s]vices 9 connection ) flood insurance cov]age provid$ "u ?is title4 7#b7 ,cont5ts ,! program "u ?is subsection %all-- 7,a7 include an initial tra9+ sem9>2 7,b7 provide su* /&>ds & te/+ requirem5ts z ! ,adm9i/rator %all e/abli%2 & 7,c7 require an annual r5ewal ( c]tification ?r\gh cont9u+ education4 7c7 ,fees 7#a7 ,s*$ule2 collection ,! ,adm9i/rator %all e/abli% & collect fees us+ a /&>diz$ fee s*$ule = all eng9e]+ s]vices provid$ 9 connection ) flood insurance cov]age provid$ "u ?is title1 :i* s*$ule %all be simil> to ! fee s*$ule ( ! ,adm9i/rator us$ = companies adju/+ claims "u su* cov]age4 7#b7 ,deposit ,any fees collect$ "u p>agraph 7#a7 section %all be deposit$ into ! ,national ,flood ,insurance ,fund pursuant to section #acaj7;b77#f74 7d7 ,id5tification numb]s ,! ,adm9i/rator %all e/abli% a sy/em to provide a unique num]ical id5tifi] = ea* eng9e] t provides eng9e]+ s]vices 9 connection ) flood insurance cov]age provid$ "u ?is title to assi/ 9 track+ pa/ p]=mance 9 ! provision ( su* s]vices4 7e7 ,submission ( docum5tation ,9 ! case ( any insurance company p>ticipat+ 9 ! ,write ,y\r ,own program 7z su* t]m is def9$ 9 section #ajjbjb ( ! ,bigg]t-,wat]s ,flood ,insurance ,re=m ,act ( #bjab 7#db ,u4,s4,c4 #djjd773 7#a7 ,to ,write ,y\r ,own insur]s ,! ,adm9i/rator %all-- 7,a7 require all su* p>ticipat+ insurance companies to obta9 f provid]s ( eng9e]+ s]vices provid$ 9 connection ) flood insurance cov]age provid$ "u ?is title1 includ+ any sub-contractors1 7i7 docum5tation suffici5t to itemize & disaggregate ! co/s & fees = su* s]vices1 includ+ ! co/s & fees = any subcontractors2 & 7ii7 all photos1 notes1 draft reports1 & o!r docum5tation relat+ to provid+ su* s]vices 9 connection ) a claim "u su* cov]age2 7,b7 make available to su* p>ticipat+ insurance companies ! fee s*$ule e/abli%$ "u subsection 7c7 & su* o!r in=mation z may be necess>y to enable su* p>ticipat+ insurance companies to det]m9e :e!r ! co/s & fees *>g$ by provid]s ( eng9e]+ s]vices are reasonable 9 relation to ! s]vices provid$4 7#b7 ,to ,,fema ,! ,adm9i/rator %all require ea* su* insurance company to submit to ! ,adm9i/rator1 be=e any reimbursem5t or o!r all[ance1 paym5t1 or comp5sation is provid$ "u ! ,write ,y\r ,own program 9 connection ) eng9e]+ s]vices provid$1 all support+ docum5tation relat+ to su* eng9e]+ s]vices4 4 7b7 ,use ( fees ,subsection 7a7 ( section #acaj ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djag7;a77 is am5d$-- 7#a7 by r$esignat+ p>agraphs 7#g7 & 7#h7 z p>agraphs 7#i7 & 7#aj71 respectively2 & 7#b7 by ins]t+ aft] p>agraph 7#f7 ! foll[+ new p>agraph3 7#g7 to ! ext5t t fees are deposit$ 9 ! ,fund pursuant to section #acdi7;c77#b71 = co/s associat$ ) c>ry+ out sy/ems = c]tification & id5tification "u subsections 7b7 & 7d71 respectively1 ( section #acdi2 4 #g4 ,publicly se>*able onl9e regi/ry ,"p ,c ( *apt] #b ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djha et seq471 z am5d$ by ! prec$+ provisions ( ?is ,act1 is fur!r am5d$ by add+ at ! end ! foll[+ new section3 #acej4 ,publicly se>*able onl9e regi/ry 7a7 ,e/abli%m5t & ma9t5ance ,! ,adm9i/rator %all provide = ! e/abli%m5t & ma9t5ance ( a national regi/ry1 organiz$ by ,/ate ( resid5ce1 ( all companies & individuals provid+ s]vices relat+ to ! sell+1 writ+1 or s]vic+ ( flood insurance made available "u ?is title or relat+ to ! adju/+ ( claims "u su* flood insurance1 :i* %all include all insurance companies p>ticipat+ 9 ! ,write ,y\r ,own program 7z su* t]m is def9$ 9 section #ajjbjb ( ! ,bigg]t-,wat]s ,flood ,insurance ,re=m ,act ( #bjab 7#db ,u4,s4,c4 #djjd77 & all individuals p>ticipat+ 9 ! direct s]vic+ program1 includ+-- 7#a7 all individuals sell+ & writ+ policies = flood insurance cov]age "u ?is title2 7#b7 all companies & individuals provid+ adju/+ s]vices 9 connection ) su* flood insurance2 7#c7 all companies & individuals provid+ eng9e]+ s]vices 9 connection ) su* flood insurance1 id5tification ( eng9e]s us+ ! unique num]ical id5tifi] assign$ pursuant to section #acdi7;d71 & in=mation reg>d+ pa/ p]=mance 9 provid+ su* s]vices1 includ+ id5tification ( cases work$ on1 cases t involv$ litigation1 & any association ( ! eng9e] ) any company convict$ ( fraud2 7#d7 in=mation id5tify+ all p5alties1 f9es1 & crim9al convictions ( all su* companies & individuals relat+ to ! op]ation ( ! national flood insurance program2 & 7#e7 in=mation id5tify+ any conviction or p5alty assess$ = fraud p]ta9+ to any su* company or individual4 7b7 ,public availability ,! ,adm9i/rator %all ensure t ! regi/ry requir$ to be e/abli%$ & ma9ta9$ "u ?is section is publicly available onl9e 9 a mann] t provides ! capacity to se>* ! regi/ry by ! "n ( ! company or individual4 7c7 ,annual review ,! ,comptroll] ,g5]al ( ! ,unit$ ,/ates %all conduct a review ( ! regi/ry e/abli%$ & ma9ta9$ "u ?is section on a bi5nial basis to ensure its accuracy & curr5cy4 7d7 ,adm9i/ration 7#a7 ,nonpr(it organization ,! ,adm9i/rator %all ent] into a contract ) an appropriate nonpr(it organization to e/abli% & ma9ta9 ! regi/ry "u ?is section4 7#b7 ,au?orization ( appropriations ,!re is au?oriz$ to be appropriat$ = paym5ts "u ! contract "u p>agraph 7#a7 su* sums z may be necess>y = e/abli%m5t & ma9t5ance ( ! national regi/ry "u ?is section4 4 #h4 ,p5alties = fraud & false /atem5ts 9 ! ,national ,flood ,insurance ,program ,"p ,c ( *apt] #b ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djha et seq471 z am5d$ by ! prec$+ provisions ( ?is ,act1 is fur!r am5d$ by add+ at ! end ! foll[+ new section3 #acea4 ,p5alties = fraud & false /atem5ts 9 ! ,national ,flood ,insurance ,program 7a7 ,(f5se ,x %all be unlawful1 9 ! prep>ation1 production1 or submission ( any report 9 connection ) ! prov+ or adju/+ ( a claim = flood insurance cov]age made available "u ?is title1 includ+ any eng9e]+ report or claims adju/m5t report1 to kn[+ly engage 9 ! practice ( eng9e]+ )\t a lic5se1 to kn[+ly =ge any su* report1 or to kn[+ly make any mat]ially false1 fictiti\s1 or fraudul5t /atem5t or repres5tation 9 su* a report4 7b7 ,p5alties ,:oev] violates subsection 7a7 %all be subject to any "o or m ( ! foll[+ p5alties3 7#a7 ,crim9al ,9 ! case ( a p]son :o is an individual1 imprisonm5t = n m ?an #ah mon?s4 7#b7 ,civil ,su* civil p5alties z ! ,adm9i/rator1 ! ,secret>y ( ,homel& ,security1 & ! ,attorney ,g5]al %all1 by regulation1 e/abli%1 :i* may include civil monet>y p5alties & f9es1 susp5sion & deb>m5t f p>ticipation 9 ! ,national ,flood ,insurance ,program1 & su* o!r civil sanctions z su* (ficials consid] appropriate4 ,9 ! case ( any f9e or monet>y p5alty collect$ pursuant to ?is p>agraph1 su* am\nts collect$ %all be paid to ! own] ( ! prop]ty = :i* ! claim involv$ 0 made4 7c7 ,exemption ,! (f5se "u subsection 7a7 is exempt$ f ! applicability ( ! f9e provid$ "u section #cega ( title #ah1 ,unit$ ,/ates ,code4 4 #i4 ,:i/lebl[] protection = employees 7a7 ,9 g5]al ,"p ,c ( *apt] #b ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djha et seq471 z am5d$ by ! prec$+ provisions ( ?is ,act1 is fur!r am5d$ by add+ at ! end ! foll[+ new section3 #aceb4 ,:i/lebl[] protection = employees 7a7 ,9 g5]al ,no p]son %all t]m9ate or 9 any o!r way discrim9ate aga9/1 or cause to be t]m9at$ or discrim9at$ aga9/1 any cov]$ employee or any au?oriz$ repres5tative ( cov]$ employees by reason ( ! fact t su* employee or repres5tative1 :e!r at ! initiative ( ! employee or 9 ! ord9>y c\rse ( ! duties ( ! employee 7or any p]son act+ pursuant to a reque/ ( ! employee71 has-- 7#a7 provid$1 caus$ to be provid$1 or is ab\t to provide or cause to be provid$1 in=mation to ! employ]1 ! ,ag5cy1 ! ,f$]al ,bureau ( ,inve/igation1 or any o!r ,/ate1 local1 or ,f$]al1 gov]nm5t au?ority or law en=cem5t ag5cy relat+ to any violation (1 or any act or omission t !re are reasonable gr\nds to believe 7:e!r or n ! employee actually has su* belief7 to be a violation (1 any provision ( any law relat+ to ! ,national ,flood ,insurance ,program or any rule1 ord]1 /&>d1 or prohibition prescrib$ by ! ,ag5cy 9 connection ) ! ,national ,flood ,insurance ,program2 7#b7 te/ifi$ or w te/ify 9 any proce$+ result+ f ! adm9i/ration or en=cem5t ( any provision ( any law relat+ to ! ,national ,flood ,insurance ,program or any rule1 ord]1 /&>d1 or prohibition prescrib$ by ! ,ag5cy 9 connection ) ! ,national ,flood ,insurance program2 7#c7 fil$1 in/itut$1 or caus$ to be fil$ or in/itut$ any proce$+ "u ! ,national ,flood ,insurance ,program2 or 7#d7 object$ to1 or refus$ to p>ticipate 91 any activity1 policy1 practice1 or assign$ task t ! employee 7or o!r su* p]son7 reasonably believ$ to be 9 violation ( any law1 rule1 ord]1 /&>d1 or prohibition1 subject to ! jurisdiction (1 or en=ceable by1 ! ,ag5cy 9 connection ) ! ,national ,flood ,insurance ,program4 7b7 ,proc$ures & ,timetables 7#a7 ,compla9t 7,a7 ,9 g5]al ,a p]son :o believes t he or %e has be5 dis*>g$ or o!rwise discrim9at$ aga9/ by any p]son 9 violation ( subsection 7a7 may1 n lat] ?an #ahj days aft] ! date on :i* su* alleg$ violation occurs1 file 7or h any p]son file on 8 or h] behalf7 a compla9t ) ! ,adm9i/rator alleg+ su* dis*>ge or discrim9ation & id5tify+ ! p]son responsible = su* act4 7,b7 ,actions ( ,adm9i/rator ,^u receipt ( su* a compla9t1 ! ,adm9i/rator %all notify1 9 writ+1 ! p]son nam$ 9 ! compla9t :o is alleg$ to h committ$ ! violation1 (-- 7i7 ! fil+ ( ! compla9t2 7ii7 ! allegations conta9$ 9 ! compla9t2 7iii7 ! sub/ance ( evid5ce support+ ! compla9t2 & 7iv7 opportunities t w be af=d$ to su* p]son "u p>agraph 7#b74 7#b7 ,inve/igation by ,adm9i/rator 7,a7 ,9 g5]al ,n lat] ?an #fj days aft] ! date ( receipt ( a compla9t fil$ "u p>agraph 7#a71 & aft] af=d+ ! compla9ant & ! p]son nam$ 9 ! compla9t :o is alleg$ to h committ$ ! violation t is ! basis = ! compla9t an opportunity to submit to ! ,adm9i/rator a writt5 response to ! compla9t & an opportunity to meet ) a repres5tative ( ! ,adm9i/rator to pres5t /atem5ts f witnesses1 ! ,adm9i/rator %all-- 7i7 initiate an inve/igation & det]m9e :e!r !re is reasonable cause to believe t ! compla9t has m]it2 & 7ii7 notify ! compla9ant & ! p]son alleg$ to h committ$ ! violation ( subsection 7a71 9 writ+1 ( su* det]m9ation4 7,b7 ,notice ( relief available ,if ! ,adm9i/rator concludes t !re is reasonable cause to believe t a violation ( subsection 7a7 has occurr$1 ! ,adm9i/rator %all1 toge!r ) ! notice "u subp>agraph 7,a77ii71 issue a prelim9>y ord] provid+ ! relief prescrib$ by p>agraph 7#d77;,b74 7,c7 ,reque/ = he>+ ,n lat] ?an #cj days aft] ! date ( receipt ( notification ( a det]m9ation ( ! ,adm9i/rator "u ?is p>agraph1 ei!r ! p]son alleg$ to h committ$ ! violation or ! compla9ant may file objections to ! f9d+s or prelim9>y ord]1 or bo?1 & reque/ a he>+ on ! record4 ,! fil+ ( su* objections %all n op]ate to /ay any re9/atem5t rem$y conta9$ 9 ! prelim9>y ord]4 ,any su* he>+ %all be conduct$ exp$iti\sly1 & if a he>+ is n reque/$ 9 su* #cj-;day p]iod1 ! prelim9>y ord] %all be deem$ a f9al ord] t is n subject to judicial review4 7#c7 ,gr\nds = det]m9ation ( compla9ts 7,a7 ,9 g5]al ,! ,adm9i/rator %all dismiss a compla9t fil$ "u ?is subsection1 & %all n conduct an inve/igation o!rwise requir$ "u p>agraph 7#b71 unless ! compla9ant makes a prima facie %[+ t any behavior describ$ 9 p>agraphs 7#a7 ?r\gh 7#d7 ( subsection 7a7 0 a contribut+ factor 9 ! unfavorable p]sonnel action alleg$ 9 ! compla9t4 7,b7 ,rebuttal evid5ce ,not)/&+ a f9d+ by ! ,adm9i/rator t ! compla9ant has made ! %[+ requir$ "u subp>agraph 7,a71 no inve/igation o!rwise requir$ "u p>agraph 7#b7 %all be conduct$1 if ! employ] demon/rates1 by cle> & conv9c+ evid5ce1 t ! employ] w\ld h tak5 ! same unfavorable p]sonnel action 9 ! abs5ce ( t behavior4 7,c7 ,evid5ti>y /&>ds ,! ,adm9i/rator may det]m9e t a violation ( subsection 7a7 has occurr$ only if ! compla9ant demon/rates t any behavior describ$ 9 p>agraphs 7#a7 ?r\gh 7#d7 ( subsection 7a7 0 a contribut+ factor 9 ! unfavorable p]sonnel action alleg$ 9 ! compla9t4 ,relief may n be ord]$ "u subp>agraph 7,a7 if ! employ] demon/rates by cle> & conv9c+ evid5ce t ! employ] w\ld h tak5 ! same unfavorable p]sonnel action 9 ! abs5ce ( t behavior4 7#d7 ,issuance ( f9al ord]s2 review proc$ures 7,a7 ,tim+ ,n lat] ?an #abj days aft] ! date ( conclusion ( any he>+ "u p>agraph 7#b71 ! ,adm9i/rator %all issue a f9al ord] provid+ ! relief prescrib$ by ?is p>agraph or d5y+ ! compla9t4 ,at any "t be=e issuance ( a f9al ord]1 a proce$+ "u ?is subsection may be t]m9at$ on ! basis ( a settlem5t agreem5t ent]$ into by ! ,adm9i/rator1 ! compla9ant1 & ! p]son alleg$ to h committ$ ! violation4 7,b7 ,p5alties 7i7 ,ord] ( ,adm9i/rator ,if1 9 response to a compla9t fil$ "u p>agraph 7#a71 ! ,adm9i/rator det]m9es t a violation ( subsection 7a7 has occurr$1 ! ,adm9i/rator %all ord] ! p]son :o committ$ su* violation-- 7,i7 to take affirmative action to abate ! violation2 7,,ii7 to re9/ate ! compla9ant to 8 or h] =m] position1 toge!r ) comp5sation1 includ+ twice ! am\nt ( back pay due1 & re/ore ! t]ms1 conditions1 & privileges associat$ ) 8 or h] employm5t2 & 7,,iii7 to provide comp5satory damages to ! compla9ant4 7ii7 ,p5alty ,if an ord] is issu$ "u clause 7i71 ! ,adm9i/rator1 at ! reque/ ( ! compla9ant1 %all assess aga9/ ! p]son aga9/ :om ! ord] is issu$1 a sum equal to ! aggregate am\nt ( all co/s & exp5ses 7includ+ attorney fees & exp]t witness fees7 reasonably incurr$1 z det]m9$ by ! ,adm9i/rator1 by ! compla9ant =1 or 9 connection )1 ! br++ ( ! compla9t ^u :i* ! ord] 0 issu$4 7,c7 ,p5alty = frivol\s claims ,if ! ,adm9i/rator f9ds t a compla9t "u p>agraph 7#a7 is frivol\s or has be5 br\ght 9 bad fai?1 ! ,adm9i/rator may aw>d to ! prevail+ employ] a reasonable attorney fee1 n exce$+ #a1jjj1 to be paid by ! compla9ant4 7,d7 ,de novo review 7i7 ,failure ( ! ,adm9i/rator to act ,if ! ,adm9i/rator has n issu$ a f9al ord] )9 #baj days aft] ! date ( fil+ ( a compla9t "u ?is subsection1 or )9 #ij days aft] ! date ( receipt ( a writt5 det]m9ation1 ! compla9ant may br+ an action at law or equity = de novo review 9 ! appropriate di/rict c\rt ( ! ,unit$ ,/ates hav+ jurisdiction1 :i* %all h jurisdiction ov] su* an action )\t reg>d to ! am\nt 9 controv]sy1 & :i* action %all1 at ! reque/ ( ei!r p>ty to su* action1 be tri$ by ! c\rt ) a jury4 7ii7 ,proc$ures ,a proce$+ "u clause 7i7 %all be gov]n$ by ! same legal burd5s ( pro( specifi$ 9 p>agraph 7#c74 ,! c\rt %all h jurisdiction to grant all relief necess>y to make ! employee :ole1 includ+ injunctive relief & comp5satory damages1 includ+-- 7,i7 re9/atem5t ) ! same s5iority /atus t ! employee w\ld h _h1 b = ! dis*>ge or discrim9ation2 7,,ii7 comp5sation 9 ! am\nt equal to twice ! am\nt ( back pay due1 ) int]e/2 & 7,,iii7 comp5sation = any special damages su/a9$ z a result ( ! dis*>ge or discrim9ation1 includ+ litigation co/s1 exp]t witness fees1 & reasonable attorney fees4 7,e7 ,o!r appeals ,unless ! compla9ant br+s an action "u subp>agraph 7,d71 any p]son adv]sely affect$ or aggriev$ by a f9al ord] issu$ "u subp>agraph 7,a7 may file a petition = review ( ! ord] 9 ! ,unit$ ,/ates ,c\rt ( ,appeals = ! circuit 9 :i* ! violation ) respect to :i* ! ord] 0 issu$1 alleg$ly occurr$ or ! circuit 9 :i* ! compla9ant resid$ on ! date ( su* violation1 n lat] ?an #fj days aft] ! date ( ! issuance ( ! f9al ord] ( ! ,adm9i/rator "u subp>agraph 7,a74 ,review %all con=m to *apt] #g ( title #e1 ,unit$ ,/ates ,code4 ,! comm5cem5t ( proce$+s "u ?is subp>agraph %all n1 unless ord]$ by ! c\rt1 op]ate z a /ay ( ! ord]4 ,an ord] ( ! ,adm9i/rator ) respect to :i* review c\ld h be5 obta9$ "u ?is subp>agraph %all n be subject to judicial review 9 any crim9al or o!r civil proce$+4 7#e7 ,failure to comply ) ord] 7,a7 ,actions by ! ,adm9i/rator ,if any p]son has fail$ to comply ) a f9al ord] issu$ "u p>agraph 7#d71 ! ,adm9i/rator may file a civil action 9 ! ,unit$ ,/ates di/rict c\rt = ! di/rict 9 :i* ! violation 0 f\nd to h occurr$1 or 9 ! ,unit$ ,/ates di/rict c\rt = ! ,di/rict ( ,columbia1 to en=ce su* ord]4 ,9 actions br\ght "u ?is p>agraph1 ! di/rict c\rts %all h jurisdiction to grant all appropriate relief includ+ injunctive relief & comp5satory damages4 7,b7 ,civil actions to compel compliance ,a p]son on ^: behalf an ord] 0 issu$ "u p>agraph 7#d7 may comm5ce a civil action aga9/ ! p]son to :om su* ord] 0 issu$ to require compliance ) su* ord]4 ,! appropriate ,unit$ ,/ates di/rict c\rt %all h jurisdiction1 )\t reg>d to ! am\nt 9 controv]sy or ! citiz5%ip ( ! p>ties1 to en=ce su* ord]4 7,c7 ,aw>d ( co/s au?oriz$ ,! c\rt1 9 issu+ any f9al ord] "u ?is p>agraph1 may aw>d co/s ( litigation 7includ+ reasonable attorney & exp]t witness fees7 to any p>ty1 :5ev] ! c\rt det]m9es su* aw>d is appropriate4 7,d7 ,m&amus proce$+s ,any nondiscretion>y duty impos$ by ?is section %all be en=ceable 9 a m&amus proce$+ br\ght "u section #acfa ( title #bh1 ,unit$ ,/ates ,code4 7c7 ,un5=ceability ( ,c]ta9 ,agreem5ts 7#a7 ,no waiv] ( rights & rem$ies ,except z provid$ "u p>agraph 7#c71 & not)/&+ any o!r provision ( law1 ! rights & rem$ies provid$ = 9 ?is section may n be waiv$ by any agreem5t1 policy1 =m1 or condition ( employm5t1 includ+ by any pre-dispute arbitration agreem5t4 7#b7 ,no pre-dispute arbitration agreem5ts ,except z provid$ "u p>agraph 7#c71 & not)/&+ any o!r provision ( law1 no pre-dispute arbitration agreem5t %all be valid or en=ceable to ! ext5t t x requires arbitration ( a dispute aris+ "u ?is section4 7#c7 ,exception ,not)/&+ p>agraphs 7#a7 & 7#b71 an arbitration provision 9 a collective b>ga9+ agreem5t %all be en=ceable z to disputes aris+ "u subsection 7a77#d71 unless ! ,adm9i/rator det]m9es1 by rule1 t su* provision is inconsi/5t ) ! purposes ( ?is title4 7d7 ,def9itions ,= purposes ( ?is section1 ! foll[+ def9itions %all apply3 7#a7 ,adm9i/rator ,! t]m ,adm9i/rator means ! ,adm9i/rator ( ! ,f$]al ,em]g5cy ,managem5t ,ag5cy4 7#b7 ,ag5cy ,! t]m ,ag5cy means ! ,f$]al ,em]g5cy ,managem5t ,ag5cy4 7#c7 ,cov]$ employee ,! t]m cov]$ employee means any individual p]=m+ tasks relat$ to ! ,national ,flood ,insurance ,program1 includ+ su* employees (-- 7,a7 ! ,ag5cy2 7,b7 ! ,dep>tm5t ( ,homel& ,security2 7,c7 an insurance company p>ticipat+ 9 ! ,write ,y\r ,own program 7z su* t]m is def9$ 9 section #ajjbjb ( ! ,bigg]t-,wat]s ,flood ,insurance ,re=m ,act ( #bjab 7#db ,u4,s4,c4 #djjd772 7,d7 a ?ird-p>ty adm9i/rator = an insurance company describ$ 9 subp>agraph 7,c72 7,e7 an eng9e]1 or eng9e]+ company1 engag$ 9 provid+ eng9e]+ s]vices 9 connection ) ! ,national ,flood ,insurance ,program1 or a sub-contractor ( su* an eng9e] or company2 & 7,f7 a claims adju/]1 or claims adju/+ company1 engag$ 9 provid+ claims adju/+ s]vices 9 connection ) ! ,national ,flood ,insurance ,program1 or a sub-contractor ( su* an claims adju/] or company4 4 7b7 ,availability ( ,flood ,insurance ,fund ,subsection 7a7 ( section #acaj ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djag7;a771 z am5d$ by section #f7;b7 ( ?is ,act1 is fur!r am5d$ by ins]t+ aft] p>agraph 7#g7 ! foll[+ new p>agraph3 7#g7 = p5alties1 relief1 & co/s "u section #aceb7;b71 to ! ext5t ord]$ to be paid by ! ,adm9i/rator or any (fic] or employee ( ! ,f$]al ,em]g5cy ,managem5t ,ag5cy2 4 #aj4 ,eng9e]+ firm indep5d5ce ,"p ,c ( *apt] #b ( ! ,national ,flood ,insurance ,act ( #aifh 7#db ,u4,s4,c4 #djha et seq471 z am5d$ by ! prec$+ provisions ( ?is ,act1 is fur!r am5d$ by add+ at ! end ! foll[+ new sections3 #acec4 ,selection & replacem5t ( claims adju/+ & eng9e]+ companies 7a7 ,9 ! case ( an insurance company p>ticipat+ 9 ! ,write ,y\r ,own program 7z su* t]m is def9$ 9 section #ajjbjb ( ! ,bigg]t-,wat]s ,flood ,insurance ,re=m ,act ( #bjab 7#db ,u4,s4,c4 #djjd77 t engages any adju/+ company or eng9e]+ company 9 ! adju/m5t ( a claim = losses result+ f /ructural damage to a prop]ty "u a policy = flood insurance cov]age made available "u ?is title-- 7#a7 no repres5tative ( ! adju/+ company or eng9e]+ company may visit ! prop]ty be=e ! expiration ( ! #cj-;day p]iod beg9n+ ^u ! date t ! insurance company provides notice to ! own] ( ! prop]ty t su* adju/+ or eng9e]+ company has be5 engag$1 unless ! own]1 9 writ+1 cons5ts to an e>li] visit2 & 7#b7 if ! policyhold] submits to ! insurance company writt5 notice ( disapproval ( ! adju/+ or eng9e]+ company select$ by su* insurance company be=e a repres5tative ( ! adju/+ or eng9e]+ company fir/ visits ! prop]ty1 su* insurance company %all-- 7,a7 )9 #cj days aft] ! policyhold]'s notification ( su* disapproval-- 7i7 submit to ! ,adm9i/rator notice ( ! policyhold]s notification ( su* disapproval2 & 7ii7 submit to ! policyhold] a li/ ( n less ?an ?ree o!r adju/+ or eng9e]+ companies1 z ! case may be1 t are unaffiliat$ ) ! disapprov$ company to conduct ! activities involv$ 9 adju/+ su* claim2 & 7,b7 replace ! orig9al adju/+ or eng9e]+ company ) ! company f su* li/ select$ by ! policyhold]1 if ! policyhold] notifies ! insurance company & ! ,adm9i/rator1 9 writ+1 ( ! policyhold]'s select$ company )9 #cj days aft] receiv+ ! li/ requir$ "u subp>agraph 7,a74 #aced4 ,eng9e]+ firm indep5d5ce 7a7 ,9 g5]al ,x %all be unlawful1 9 p>ticipat+ 9 ! ,write ,y\r ,own program 7z su* t]m is def9$ 9 section #ajjbjb ( ! ,bigg]t-,wat]s ,flood ,insurance ,re=m ,act ( #bjab 7#db ,u4,s4,c4 #djjd771 to engage 9 any act or practice t violates ! indep5d5ce ( an eng9e]+ company or individual eng9e] provid+ eng9e]+ s]vices 9 connection ) flood insurance cov]age made available "u ?is title4 7b7 ,violations ,= purposes ( subsection 7a71 acts or practices t violate ! indep5d5ce ( an eng9e]+ company or individual eng9e] %all include-- 7#a7 ! prep>ation or submission ( any eng9e]+ report 9 connection ) a claim = damages "u flood insurance cov]age 9 :i* a p]son ) an int]e/ 9 ! aw>d ( su* damages comp5sates1 co]ces1 extorts1 colludes1 in/ructs1 induces1 bribes1 or intimidates a p]son1 eng9e]+ firm1 or o!r entity responsible = assess+ damages = ! purpose ( caus+ ! damages assign$ to be bas$ on any factor o!r ?an ! indep5d5t judgm5t ( ! eng9e]+ company or individual eng9e]2 7#b7 mis*>act]iz+1 or suborn+ any mis*>act]ization (1 ! damages involv$ 9 any su* claim2 7#c7 seek+ to influ5ce an eng9e] or o!rwise to enc\rage a t>get$ value ( damages 9 ord] to facilitate ! mak+ ( a report2 & 7#d7 )hold+ or ?reat5+ to )hold timely paym5t = an eng9e]+ report or = eng9e]+ s]vices r5d]$4 7c7 ,exceptions ,! requirem5ts ( subsection 7b7 %all n be con/ru$ z prohibit+ an insurance company p>ticipat+ 9 ! ,write ,y\r ,own program1 a claims adju/+ company1 or an eng9e]+ company f ask+ an eng9e] to und]take "o or m ( ! foll[+3 7#a7 ,consid] additional in=mation4 7#b7 ,provide fur!r detail1 sub/antiation1 or explanation = an assessm5t ( damages4 7#c7 ,correct errors 9 an eng9e]+ report4 7d7 ,prohibitions on conflicts ( int]e/ ,no eng9e] engag$ by an insurance company p>ticipat+ 9 ! ,write ,y\r ,own program to assess flood damages to a prop]ty cov]$ by flood insurance made available "u ?is title may h an own]%ip or f9ancial int]e/ 9-- 7#a7 su* insurance company1 any claims adju/+ company1 or any o!r company1 o!r ?an ! company t employs su* eng9e]1 t is connect$ ) assess+ su* damages2 or 7#b7 ! prop]ty be+ assess$4 7e7 ,m&atory report+ ,an insurance company p>ticipat+ 9 ! ,write ,y\r ,own program :i* kn[s1 ^u or be=e submitt+ to ! ,adm9i/rator a claim = damages "u flood insurance cov]age made available "u ?is title1 ( a violation ( ! indep5d5ce /&>ds "u ?is section1 may n submit su* a claim unless ! insurance company includes1 toge!r ) su* claim1 a c]tification t ! violation involv$ does n mat]ially mi/ake ! value ( ! damages & docum5tation to support su* claim4 4 #aa4 ,,gao reports 7a7 ,report on effects ( global w>m+ on flood insurance program solv5cy ,n lat] ?an ! expiration ( ! #ah-mon? p]iod beg9n+ on ! date ( ! enactm5t ( ?is ,act1 ! ,comptroll] ,g5]al ( ! ,unit$ ,/ates %all submit to ! ,congress a report analyz+ ! effects ( global w>m+ on ! fiscal solv5cy ( ! ,national ,flood ,insurance ,program4 7b7 ,report on ,,wyo companies ,! ,comptroll] ,g5]al ( ! ,unit$ ,/ates %all conduct a /udy ( claims "u flood insurance cov]age provid$ ?r\gh insurance companies p>ticipat+ 9 ! ,write ,y\r ,own program ( ! ,national ,flood ,insurance ,program pursuant to losses result+ f ,hurricane ,s&y ( #bjab1 :i* %all det]m9e-- 7#a7 h[ mu* pr(it su* insur]s made pursuant to su* claims2 7#b7 h[ _m ( su* claims 7 made & process$2 & 7#c7 ! am\nt ( ea* su* claim t 0 approv$ & paid4 ,n lat] ?an ! expiration ( ! #ab-mon? p]iod beg9n+ on ! date ( ! enactm5t ( ?is ,act1 ! ,comptroll] ,g5]al %all submit a report to ! ,congress reg>d+ ! conclusions ( ! /udy conduct$ pursuant to ?is subsection4 #ab4 ,regulations ,n lat] ?an ! expiration ( ! #ab-mon? p]iod beg9n+ on ! date ( ! enactm5t ( ?is ,act1 ! ,adm9i/rator ( ! ,f$]al ,em]g5cy ,managem5t ,ag5cy %all issue regulations necess>y to c>ry out ?is ,act & ! am5dm5ts made by ?is ,act4