,,iv  #aad? ,,congress  #b;d ,session   
,h4 ,,res4 #hcc  ,,9 ,,! ,,h\se ,,(     
,,repres5tatives  ,july #ad1 #bjaf,mr4  
,cuell> submitt$ ! foll[+ resolution2   
:i* 0 ref]r$ to ! ,committee on         
,ov]sight & ,gov]nm5t ,re=m             
,,resolution  ,recomm5d+ ! designation (
 ! fir/ ,w$nesday ( ,decemb] z ,gov]nm5t
 ,cu/om] ,s]vice ,day4  ,:]eas ! bus9ess
 ( ,gov]nm5t is ! bus9ess ( cu/om]      
s]vice2 ,:]eas polls %[ ! majority (    
citiz5s h a negative view ( ,gov]nm5t2  
,:]eas polls %[ ! majority ( citiz5s    
believe ! ,f$]al ,gov]nm5t c improve    
cu/om] s]vice2 ,:]eas polls %[ t quality
 s]vice deliv]y increases citiz5 tru/ 9 
,gov]nm5t2 ,:]eas ! ,gov]nm5t owes      
taxpay]s effective1 effici5t1 &         
responsible gov]nm5t2 ,:]eas ! ,,gpra   
,act ( #bjaj 7,public ,law #aaa-ceb7    
result$ 9 a cross-ag5cy priority goal ( 
deliv]+ _w-class cu/om] s]vice to       
citiz5s by mak+ x fa/] & easi] =        
individuals & bus9esses to complete     
transactions & h a positive exp]i5ce ) !

 ,gov]nm5t2 ,:]eas ! ,,gpra ,act ( #bjaj
 result$ 9 ,presid5t ,obama issu+ an    
executive ord] 9 #bjaa to improve !     
quality ( ,gov]nm5t s]vice to ! public2 
,:]eas !re are an untold numb] ( h>d    
work+ & d$icat$ ,f$]al employees :o are 
deliv]+ exceptional cu/om] s]vice e day 
)\t gett+ ! recognition !y des]ve2 &    
,:]eas ! fir/ ,w$nesday ( ,decemb] %\ld 
be designat$ z ,gov]nm5t ,cu/om] ,s]vice
 ,day3 ,n[1 !re=e1 be x ,t ! ,h\se (    
,repres5tatives--  7#a7 enc\rages !     
executive bran* to f9d innovative ways  
to in/ill a culture ( cu/om] c5t]$      
s]vice2 &  7#b7 enc\rages ea* ag5cy to  
recognize employees :o deliv] out/&+    
levels ( s]vice to ! public4