,i  #aadth ,,congress  #b;d ,session    
,h4 ,r4 #fdig  ,,in ,,the ,,house ,,of  
,,representatives  ,december #h1        
#bjaf,mr4 ,carter of ,georgia introduced
 the following bill2 which was referred 
to the ,committee on ,homeland ,security
  ,a ,,bill  ,to require screening      
transparency and accountability of the  
,,tsa1 and for other purposes4  #a4     
,short title ,this ,act may be cited as 
the ,,tsa ,screening ,transparency and  
,accountability ,act4  #b4 ,accuracy in 
the ,federal cost estimate and cost     
estimating practices  7a7 ,in general   
,the ,administrator of the              
,transportation ,security               
,administration 7,,tsa7 shall1          
consistent with ,,gao's ,november #bjae 
report on the ,screening ,partnership   
,program 7,,gao-#af-ai71 update the     
,,tsa's cost estimating methodology for 
,federal cost estimates and cost        
comparisons to conform to leading cost  
estimating best practices by1 at a      
minimum--  7#a7 incorporating a cost    

estimate that reflects the total cost to
 the ,federal ,government1 including all
 costs incurred by ,federal agencies    
other than ,,tsa2  7#b7 ensuring all    
cost estimates used by ,,tsa are        
adjusted for inflation1 as appropriate1 
over the duration of the contract2  7#c7
 updating all cost estimates when       
circumstances at a ,screening           
,partnership ,program airport result in 
a significant change to a contract's    
value1 including--  7,a7 the opening or 
closing of an airport terminal2  7,b7   
the change or alteration of airline     
service2  7,c7 the introduction of new  
technologies2 or  7,d7 changes in       
policies and procedures2  7#d7 including
 a sensitivity analysis that identifies 
which variables have the greatest effect
 on cost estimates2 and  7#e7 reflecting
 the inherent uncertainty associated    
with the cost estimate and identifying  
the elements of the cost estimate that  
present the most risk4  7b7 ,public     
availability ,not later than #cj days   

after the ,administrator of the ,,tsa   
completes the update required under     
subsection 7a71 the ,administrator shall
 make such update available to the      
public4  #c4 ,customer service tracking 
and accountability  7a7 ,in general ,not
 more than #ahj days after the date of  
the enactment of this ,act1 the         
,administrator of the ,,tsa shall       
develop a streamlined method and        
standard protocol for documenting and   
tracking customer complaints for both   
,federal and ,,spp airport checkpoints4 
7b7 ,consistency ,the ,administrator of 
the ,,tsa shall ensure consistent use   
across airports of methods to inform    
passengers about ,,tsa's complaint and  
complaint resolution process4  7c7      
,process ,the ,administrator of the     
,,tsa shall establish a process for     
analyzing information on complaint      
trends from all screening complaint     
mechanisms1 including a comparison      
between ,federal screener complaints and
 private screener complaints4  7d7 ,data

 analysis ,the ,administrator of the    
,,tsa shall utilize data analysis to    
better inform the traveling public about
 the nature and extent of screening     
complaints4  #d4 ,information sharing   
with airport directors ,the             
,administrator of the ,,tsa shall make  
available to airport directors1         
managers1 and other individuals in      
similar airport leadership or executive 
positions 7or selected designees7 who   
have been cleared under section #aebj of
 title #di1 ,code of ,federal           
,regulations1 an assessment of each     
airport's performance compared to the   
mean average performance of all airports
 in the equivalent airport category for 
screening performance data1 as well as a
 briefing on the results of performance 
data reports1 including--  7#a7 the     
,,tsa's ,monthly ,measures of           
,effectiveness ,report 7,,moe71         
including an assessment of each         
airport's performance compared to the   
mean average performance of all airports

 in the equivalent airport category2    
7#b7 the ,,oso ,executive ,scorecard2   
and  7#c7 other performance data1       
including--  7,a7 passenger throughput2 
7,b7 wait times2 and  7,c7 employee     
attrition1 absenteeism1 injury rates1   
and any other human capital measures    
collected by ,,tsa4  #e4 ,report to     
,congress ,the ,administrator of the    
,,tsa shall provide to ,congress on an  
annual basis information related to the 
implementation of sections #b1 #c and   
#d4