,,ib ,union ,calendar ,no4 #chc #aadth ,,congress #b;d ,session ,h4 ,r4 #dhij ,report ,no4 #aad-eja ,,in ,,the ,,house ,,of ,,representatives ,april #aa1 #bjaf ,mr4 ,meehan introduced the following bill2 which was referred to the ,committee on ,ways and ,means ,april #ah1 #bjaf ,additional sponsor3 ,mr4 ,sessions ,april #ah1 #bjaf ,reported with an amendment1 committed to the ,committee of the ,whole ,house on the ,state of the ,union1 and ordered to be printed ,strike out all after the enacting clause and insert the part printed in italic ,for text of introduced bill1 see copy of bill as introduced on ,april #aa1 #bjaf ,a ,,bill ,to impose a ban on the payment of bonuses to employees of the ,internal ,revenue ,service until the ,secretary of the ,treasury develops and implements a comprehensive customer service strategy4 #a4 ,ban on ,,irs bonuses until ,,irs develops comprehensive customer service strategy 7a7 ,in general ,the ,secretary of the ,treasury1 and the ,secretary's delegate1 may not pay a bonus1 award1 or similar cash payment to any employee of the ,internal ,revenue ,service until the ,secretary1 or the ,secretary's delegate1 develops and submits to ,congress a comprehensive customer service strategy that has been reviewed and approved by the ,treasury ,inspector ,general for ,tax ,administration4 ,such strategy shall include-- 7#a7 appropriate telephone and correspondence levels of service1 which shall be based on service provided by the best in business and customer expectations2 7#b7 a thorough assessment of which services the ,internal ,revenue ,service can shift to self-service options2 and 7#c7 proposals to improve customer service in the short term 7the current and following fiscal year71 medium term 7approximately three to five fiscal years71 and long term 7approximately ten fiscal years74 7b7 ,progress reports ,the ,secretary of the ,treasury1 or the ,secretary's delegate1 shall submit reports to the ,congress on the status of its customer service strategy and actions taken to improve customer service4 ,such reports shall be submitted on a semiannual basis until the comprehensive customer service strategy under subsection 7a7 is fully implemented4 #b4 ,no additional funds authorized ,no additional funds are authorized to be appropriated or otherwise made available to carry out the requirements of this ,act4 ,such requirements shall be carried out using amounts otherwise authorized to be appropriated or made available4 ,april #ah1 #bjaf ,reported with an amendment1 committed to the ,committee of the ,whole ,house on the ,state of the ,union1 and ordered to be printed