,i  #aac? ,,congress  #a/ ,session  ,h4 
,r4 #biji  ,,9 ,,! ,,h\se ,,(           
,,repres5tatives  ,augu/ #a1 #bjac ,mr4 
,bi%op ( ,new ,york 7= himself1 ,mr4    
,mc,kinley1 ,mr4 ,mi*aud1 ,mr4 ,grimm1  
,mr4 ,g5e ,gre5 ( ,texas1 & ,mr4        
,gibson7 introduc$ ! foll[+ bill2 :i* 0 
ref]r$ to ! ,committee on ,en]gy &      
,comm]ce1 & 9 addition to ! ,committees 
on ,arm$ ,s]vices1 ,ov]sight & ,gov]nm5t
 ,re=m1 & ,education & ! ,work=ce1 = a  
p]iod to be subsequ5tly det]m9$ by !    
,speak]1 9 ea* case = consid]ation ( su*
 provisions z fall )9 ! jurisdiction ( !
 committee conc]n$  ,a ,,bill  ,to      
require ! ,secret>y ( ,labor to ma9ta9 a
 publicly available li/ ( all employ]s t
 relocate a call c5t] ov]seas1 to make  
su* companies ineligible = ,f$]al grants
 or gu>ante$ loans1 & to require        
disclosure ( ! physical location (      
bus9ess ag5ts engag+ 9 cu/om] s]vice    
communications1 & = o!r purposes4  #a4  
,%ort title ,?is ,act may be cit$ z ! ,!
 ,unit$ ,/ates ,call ,c5t] ,work] &     

,consum] ,protection ,act ( #bjac4  #b4 
,def9itions ,9 ?is ,act3  7#a7 ,ag5cy ,!
 t]m ag5cy means a ,f$]al or ,/ate      
executive ag5cy or a milit>y dep>tm5t4  
7#b7 ,bus9ess entity ,! t]m bus9ess     
entity means any organization1          
corporation1 tru/1 p>tn]%ip1 sole       
proprietor%ip1 un9corporat$ association1
 or v5ture e/abli%$ to make a pr(it1 9  
:ole or 9 "p1 by purposefully avail+    
itself ( ! privilege ( conduct+ comm]ce 
9 ! ,unit$ ,/ates4  7#c7 ,call c5t] ,!  
t]m call c5t] means a facility or o!r   
op]ation :]eby employees receive incom+ 
telephone calls1 emails1 or o!r         
electronic communication = ! purpose (  
provid+ cu/om] assi/ance or o!r s]vice4 
7#d7 ,consum] ,! t]m consum] means any  
individual )9 ! t]ritorial jurisdiction 
( ! ,unit$ ,/ates :o pur*ases1          
transacts1 or contracts = ! pur*ase or  
transaction ( any goods1 m]*&ise1 or    
s]vices1 n = resale 9 ! ord9>y c\rse ( !
 individual's trade or bus9ess1 b = !   
individual's use or t ( a memb] ( !     

individual's h\sehold4  7#e7 ,cu/om]    
s]vice communication ,! t]m cu/om]      
s]vice communication means any          
telecommunication or wire communication 
betwe5 a consum] & a bus9ess entity 9   
fur!rance ( comm]ce4  7#f7 ,employ] ,!  
t]m employ] means any bus9ess ent]prise 
t employs 9 a call c5t]--  7,a7 #ej or m
 employees1 exclud+ "p-"t employees2 or 
7,b7 #ej or m employees :o 9 ! aggregate
 "w at lea/ #a1ejj h\rs p] week         
7exclusive ( h\rs ( ov]time74  7#g7     
,"p-"t employee ,! t]m "p-"t employee   
means an employee :o is employ$ = an    
av]age ( few] ?an #bj h\rs p] week or :o
 has be5 employ$ = few] ?an #f ( ! #ab  
mon?s prec$+ ! date on :i* notice is    
requir$4  7#h7 ,relocat+ & relocation ,!
 t]ms relocat+ & relocation ref] to !   
closure ( a call c5t]1 or ! cessation ( 
op]ations ( a call c5t]1 or #a or m     
facilities or op]at+ units )9 a call    
c5t] compris+ at lea/ #cj p]c5t ( ! call
 c5t]'s1 or op]at+ unit's1 total volume 
:5 measur$ aga9/ ! previ\s #ab-mon?     

av]age call volume ( op]ations or       
sub/antially simil> op]ations to a      
location outside ( ! ,unit$ ,/ates4     
7#i7 ,secret>y ,! t]m ,secret>y means ! 
,secret>y ( ,labor4  7#aj7              
,telecommunication ,! t]m               
telecommunication means ! transmission1 
betwe5 or among po9ts specifi$ by !     
communicator1 ( in=mation ( !           
communicator's *oos+1 )\t *ange 9 ! =m  
or cont5t ( ! in=mation z s5t & receiv$4
  7#aa7 ,wire communication &           
communication by wire ,! t]m wire       
communication or communication by wire  
means ! transmission ( writ+1 signs1    
signals1 pictures1 & s\nds ( all k9ds by
 aid ( wire1 cable1 or o!r l connection 
betwe5 ! po9ts ( orig9 & reception ( su*
 transmission1 includ+ all              
in/rum5talities1 facilities1 app>atus1 &
 s]vices 7among o!r ?+s1 ! receipt1     
=w>d+1 & deliv]y ( communications7      
incid5tal to su* transmission4  #c4 ,li/
 ( call c5t]s relocat+ ov]seas &        
ineligibility = grants or gu>ante$ loans

  7a7 ,li/  7#a7 ,notice requirem5t     
7,a7 ,9 g5]al ,n few] ?an #abj days be=e
 relocat+ a call c5t] to a location     
outside ( ! ,unit$ ,/ates1 an employ]   
%all notify ! ,secret>y ( su*           
relocation4  7,b7 ,p5alty ,a p]son :o   
violates subp>agraph 7,a7 %all be       
subject to a civil p5alty n to exce$    
#aj1jjj = ea* day ( violation4  7#b7    
,e/abli%m5t & ma9t5ance ( li/  7,a7 ,9  
g5]al ,! ,secret>y %all e/abli%1 ma9ta91
 & make available to ! public a li/ (   
all employ]s :o relocate a call c5t] z  
describ$ 9 p>agraph 7#a77;,a74  7,b7    
,t]m ,ea* employ] includ$ 9 ! li/       
requir$ by subp>agraph 7,a7 %all rema9  
on ! li/ = a p]iod n to exce$ #c ye>s   
aft] ea* in/ance ( relocat+ a call c5t]4
  7,c7 ,removal ,! ,secret>y may remove 
an employ] f ! li/ requir$ by           
subp>agraph 7,a7 if ! ,secret>y det]m9es
 t ! employ] has relocat$ a call c5t] f 
a location outside ( ! ,unit$ ,/ates to 
a location 9 ! ,unit$ ,/ates4  7b7      
,ineligibility = grants or gu>ante$     

loans  7#a7 ,ineligibility ,except z    
provid$ 9 subsection 7b7 & not)/&+ any  
o!r provision ( law1 an employ] :o      
appe>s on ! li/ requir$ by subsection   
7a77#b77;,a7 %all be ineligible = any   
direct or indirect ,f$]al grants or     
,f$]al gu>ante$ loans = #e ye>s aft] !  
date su* employ] 0 add$ to ! li/4  7#b7 
,exceptions ,! ,secret>y1 9 consultation
 ) ! appropriate ag5cy provid+ a loan or
 grant1 may waive ! eligibility         
re/riction provid$ "u subsection 7a7 if 
! employ] apply+ = su* loan or grant    
demon/rates t a lack ( su* loan or grant
 w\ld--  7,a7 ?reat5 national security2 
7,b7 result 9 sub/antial job loss 9 !   
,unit$ ,/ates2 or  7,c7 h>m !           
environm5t4  7c7 ,pref]5ce 9 ,f$]al     
contract+ = n relocat+ a call c5t]      
ov]seas ,! head ( an ag5cy1 :5 aw>d+ a  
civilian or def5se-relat$ contract1 %all
 give pref]5ce to a ,unit$ ,/ates       
employ] t does n appe> on ! li/ requir$ 
by subsection 7a77#b77;,a74  7d7        
,effective date ,?is section %all take  

effect on ! date t is #a ye> aft] ! date
 ( ! enactm5t ( ?is ,act4  #d4 ,rule (  
con/ruction relat$ to ,f$]al b5efits =  
work]s ,no provision ( section #c %all  
be con/ru$ to p]mit )hold+ or d5ial (   
paym5ts1 comp5sation1 or b5efits "u any 
provision ( ,f$]al law 7includ+ ,f$]al  
unemploym5t comp5sation1 disability     
paym5ts1 or work] retra9+ or readju/m5t 
funds7 to work]s employ$ by employ]s t  
relocate op]ations outside ! ,unit$     
,/ates4  #e4 ,requir$ disclosure by     
bus9ess entities engag$ 9 cu/om] s]vice 
communications ( physical location  7a7 
,9 g5]al ,except z provid$ 9 subsection 
7b71 a bus9ess entity t ei!r initiates  
or receives a cu/om] s]vice             
communication %all require t ea* ( its  
employees or ag5ts p>ticipat+ 9 !       
communication disclose _! physical      
location at ! beg9n+ ( ea* cu/om] s]vice
 communication s initiat$ or receiv$4   
7b7 ,exceptions  7#a7 ,bus9ess entities 
locat$ 9 ! ,unit$ ,/ates ,! requirem5ts 
( subsection 7a7 %all n apply to a      

cu/om] s]vice communication involv+ a   
bus9ess entity if all ( ! employees or  
ag5ts ( ! bus9ess entity p>ticipat+ 9   
su* communication are physically locat$ 
9 ! ,unit$ ,/ates4  7#b7 ,communication 
initiat$ by consum] kn[+ly to =eign     
entity or address ,! requirem5ts (      
subsection 7a7 %all n apply to an       
employee or ag5t ( a bus9ess entity     
p>ticipat+ 9 a cu/om] s]vice            
communication ) a consum] if--  7,a7 !  
cu/om] s]vice communication 0 initiat$  
by ! consum]2  7,b7 ! employee or ag5t  
is physically locat$ outside ! ,unit$   
,/ates2 &  7,c7 ! consum] kn[s or       
reasonably %\ld "k t ! employee or ag5t 
is physically locat$ outside ! ,unit$   
,/ates4  7#c7 ,em]g5cy s]vices ,!       
requirem5ts ( subsection 7a7 %all n     
apply to a cu/om] s]vice communication  
relat+ to ! provision ( em]g5cy s]vices 
7z def9$ by ! ,f$]al ,trade             
,commission74  7#d7 ,bus9ess entities & 
cu/om] s]vice communications exclud$ by 
,f$]al ,trade ,commission ,! ,f$]al     

,trade ,commission may exclude c]ta9    
classes or types ( bus9ess entities or  
cu/om] s]vice communications f !        
requirem5ts ( subsection 7a7 if !       
,commission f9ds exceptionally compell+ 
circum/ances t ju/ify su* exclusion4    
7c7 ,transf] to ,u4,s4-,bas$ cu/om]     
s]vice c5t] ,a bus9ess entity t is      
subject to ! requirem5ts ( subsection   
7a7 %all1 at ! reque/ ( a cu/om]1       
transf] ! cu/om] to a cu/om] s]vice ag5t
 :o is physically locat$ 9 ! ,unit$     
,/ates4  7d7 ,c]tification requirem5t   
,ea* ye>1 ea* bus9ess entity t          
p>ticipates 9 a cu/om] s]vice           
communication %all c]tify to ! ,f$]al   
,trade ,commission t x has compli$ or   
fail$ to comply ) ! requirem5ts (       
subsections 7a7 & 7c74  7e7 ,regulations
 ,n lat] ?an #a ye> aft] ! date ( !     
enactm5t ( ?is ,act1 ! ,f$]al ,trade    
,commission %all promulgate su*         
regulations z may be necess>y to c>ry   
out ! provisions ( ?is section4  7f7    
,effective date ,! requirem5ts (        

subsection 7a7 %all apply ) respect to  
cu/om] s]vice communications occurr+ on 
or aft] ! date t is #a ye> aft] ! date (
 ! enactm5t ( ?is ,act4  #f4 ,en=cem5t  
7a7 ,9 g5]al ,any failure to comply ) ! 
provisions ( section #e %all be treat$ z
 a violation ( a regulation "u section  
#ah7;a77#a77;,b7 ( ! ,f$]al ,trade      
,commission ,act 7#ae ,u4,s4,c4         
#eg;a7a77#a77;,b77 reg>d+ unfair or     
deceptive acts or practices4  7b7 ,p[]s 
( ,f$]al ,trade ,commission  7#a7 ,9    
g5]al ,! ,f$]al ,trade ,commission %all 
prev5t any p]son f violat+ section #e & 
any regulation promulgat$ !reund]1 9 !  
same mann]1 by ! same means1 & ) ! same 
jurisdiction1 p[]s1 & duties z ?\gh all 
applicable t]ms & provisions ( ! ,f$]al 
,trade ,commission ,act 7#ae ,u4,s4,c4  
#da et seq47 7 incorporat$ into & made a
 "p ( ?is ,act4  7#b7 ,p5alties ,any    
p]son :o violates regulations promulgat$
 "u section #e %all be subject to !     
p5alties & entitl$ to ! privileges &    
immunities provid$ 9 ! ,f$]al ,trade    

,commission ,act 9 ! same mann]1 by !   
same means1 & ) ! same jurisdiction1    
p[]1 & duties z ?\gh all applicable t]ms
 & provisions ( ! ,f$]al ,trade         
,commission ,act 7 incorporat$ into &   
made "p ( ?is ,act4  7c7 ,au?ority      
pres]v$ ,no?+ 9 ?is section or section  
#e %all be con/ru$ to limit ! au?ority (
 ! ,f$]al ,trade ,commission "u any o!r 
provision ( law4